How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%92+32.2Reliability 15%98+14.7Craft & service 20%55+11Value 10%93+9.3Momentum 8%72+5.8Track record 7%57+4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREThe AC Team Heating & Cooling LLC
Better than 94% of HVAC contractors · #4 of 67
The AC Team Heating & Cooling LLC for HVAC system maintenance
Clear ✕All 75 Google reviews tagged “HVAC system maintenance” · showing 60
Dave5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★The guys sent a heads up text when they were arriving. Which was good so we could go about our business until their designated arrival time. They were through and clean.
Lynn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★I trust this company implicitly. Three years ago I was told that I needed a new a/c. I wanted a second opinion and Nick told me I needed a new condenser, which I purchased….$250 instead of thousands!
JasonLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★Locally owned, friendly, professional and fairly priced. What else can you ask for? You should've called them yesterday.
Rosa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★Nick and his whole team are amazing, honest and very professional!
Dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★Very thorough and explained how and why he was cleaning the hot water heater.
Kaye4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★Nick worked hard to find the problems in our systems, and spent as much time as needed. Told me what to look for if the repairs didn’t work and to contact him immediately. I highly recommend this company to everyone looking for honest advice and work from a company that is in no way trying to scam or rip you off. Thankful for them….
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★Great installation and service team. Highly recommend the AC team. Warranty repair. Did a great job. Out the same day as the call.
Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★Great company, great service. Our Trane 5 Ton Package unit stopped working on Saturday and the AC Team was immediately responsive. Jerry, the technician, diagnosed and replaced the blower motor same day. Extremely professional, knowledgable and fairly priced. We are so happy we switched to AC Team last year.
Jerry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★The technician was very good. Very efficient and knowledgeable.
Becky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★Technician was great, spent a lot of time checking thing out and was very efficient, polite, and respectful.
Tim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★Jerry is very courteous and takes time to answer our questions and he provides thorough explanations.
Jason7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★Awesome on time and professional service.
Lynn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★Update one year later - Jerry came for my annual service today and everything was great! He was so informative and answered all my questions. I continue to be a satisfied AC Team customer! You guys are the best ! I was referred to the AC Team by my contractor and I could not be happier to have found the company I…
Ray15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★The AC Team is the best. They know their business, are truthful, are dependable & service is priced fairly
Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★This company goes above and beyond to give you excellent service. They have searched for the best price on parts. Their service contract covers two maintenance visits a year and I never worry about getting on the schedule. I love that I can set up the service call on their website. Such friendly, caring service!
Bru4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★Been using AC Team for years. Very reliable, with fair pricing. The servicemen have always been polite, friendly, and professional. I highly recommend these guys.
Justin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★Katie is amazing!!! We came to AC-Team for help! Every prior A/C company overcharged us for a routine commercial maintenance and they were not upfront with cost, they just did and billed. With both our locations having specific needs they handled them with ease. Would definitely recommend to anyone needing their a/c serviced.
Ralph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★Bill and his installation crew did an excellent job. They were on time, answered any questions I had, were efficient, polite, cleaned up afterwards, and ensured the new system was working properly. I’ve been on their maintenance program as well, and The AC Team is a superior and fair company in all aspects.
Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★As always, The AC Team showed when they said they would. Took care of the issue with a smile.
VinceLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★Trust what I say here! You should call Erin or Nick for any and all needs for your AC/Heating. Go ahead and get 3 estimates on a complete central AC system from companies of your choice, and then compare them. The AC Team will beat them all ! With the quality of their work and their commitment to stand behind their…
Dominic9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★Excellent service. Knowledgeable and courteous technicians. Been using them for 10 years for maintenance and repairs. Highly recommend Jerry especially
Cassandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★Wonderful, informative and generous with thoughts on how to improve the performance of our system.
ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★Very knowledgable
Sandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★Friendly, competent, fast and through.
William11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★Let me know if he comes up for adoption anytime soon. Lol 😂 super guy he got me up and running and I am a happy camper. Thanks, Rick.
Roger3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★Jerry did a great job. We’re very pleased with the work the AC Team does
Patty14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★Excellent service!
Annette14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★Thanks Jerry for explaining everything so clearly and doing a great job! Very professional .
4Wheeler1984Local Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★After using The AC Team in the past to save me during the hot summer when my nearly 30 year old AC unit broke down, I decided to purchase a new Train unit after mine started leaking Freon. The AC Team has bent over backwards taking care of me because the quality of everything these days isn't what it used to be.…
Karin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Jerry saved the day! Woke up to an extremely noisy system. Jerry found and solved the problem within minutes after arriving. Thank you Jerry and The AC Team!
Eileen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★The fastest A/C service ever. We are very pleased and will only use this company anytime we need a/c service in the future. It’s 4th of July I called and a tech arrived within 20 min unbelievable. Thank you
larry15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Always....5 star!!!!! Thank you!!!
Donna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★The AC Team is the best by far. We called for a repair at 8 this morning, they were here by 11, and everything fixed before 1pm. I can’t say enough good things about them!!😊
Leigh7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Jerry went the extra mile, literally, to make sure I didn’t have to sleep in the heat! Thanks AC TEAM 😀
lindaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Very happy with this company. Been using for about 12 years. Trustworthy!
DavidLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★The AC Team never disappoints! It’s been three or four years since they did a complete replacement of our HVAC systems. Everything continues to work perfectly. We have semi-annual maintenance checks, which the AC Team provides at no cost to us. Just a great company to do business with!
Garrick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Great service
Benjamin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★The AC Team installed our AC on Aug 17th, 2022. Our downstairs unit was leaking refrigerant at the A coil and was limping along - to be expected at 17-years-old. We received 2 quotes from reputable companies that helped me decide which Trane unit I wanted. One company was steering me away from Trane, because of…
Kae5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Kyle was our tech. He is very knowledgeable and meticulous when it comes to AC and heating. Most important to us they are trust worthy. I highly recommend The AC Team
Len5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Great customer service!
Jan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★Nick has been our go to person over 10 years. Twice a year seasonal check ups! He and the ACTeam are the best
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Nick and his team have always been responsive and communicate well. Their work is first class and the new system I had them install earlier this year is humming along, even through the intense heat we had over the summer.
ChadLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★When it comes to HVAC it’s hard to know who to trust. With most techs being paid on commission, I always feel that they are looking for a way to charge me more so they can make more money for themselves. My wife and I chose The AC Team because their techs are not paid based on sales/commission and we were not…
Skyler12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★I respect this company for its professional employees, for being there when they said they would, and for the dedication to diagnose our issue. We are happy with the service they provided, and for the work that was completed.
jordanLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Always have a great experience with Nick and his team. They've been my go to HVAC company for years and will continue to be!
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★I recently lost my AC guy of 30 plus years and tried 3 others before finding the AC Team. I have 14 suites in a commercial building and needed a unit replaced. Professional is would be my one word description. Within weeks I had 2 other units go down and was impressed with both the speed and rate, they had both…
Packman3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Nick did an awesome job!! He was very honest and told us exactly what he did! I appreciate his honesty, and will use when it’s time for a new unit!! Thank you very much!!
Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★The AC team is very reliable and professional. Nick examines things and explains everything thoroughly. I have been using the AC team for all of our heating and AC needs for several years now and they are the best around.
Terry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★I had an iWave-R air cleaner installed.
Jerry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★The technician was very pleasant and took time to talk with me about the service. Every time the AC TEAM has performed a service for my family , friends or myself they have been outstanding. I would recommend them to anyone
Joyce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★I have used these guys for the last six years and they always deliver quality and knowledgeable service. I trust them to be honest and fair and pleasant.
adrienne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Just had a summer check-up. So easy to book online using their scheduling option. Nick was awesome. Honest and detailed. Will definitely call them again.
Doc2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Very satisfied.
Bruce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★What a great company with fantastic communication
Maryann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★We’ve been with Nick for at least 15 years. He’s honest. Before we called Nick at a neighbor’s recommendation we had another company say it was going to cost $800 for a repair to our AC unit. We called Nick and the repair was a little over $100. We trust the AC Team 100%
Nick8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★If you're looking for a 2nd opinion or any HVAC work, for the love of God, please call this company. They do excellent work and are very polite. I've dealt with many other HVAC companies in this past, and Nick/Erin are by far the most fair and honest. Their techs are courteous and knowledgeable. They'll easily…
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★Nick showed up on time and immediately identified a wiring problem. This was a nice surprise, as I was expecting to have to replace the condenser! Nick has been here before to service our units and this is consistent with the service we get from AC Team, they are the BEST
Richard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★Rating only, no written review.
Portia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★Rating only, no written review.
Nicholas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★Rating only, no written review.
vs category
Blue = The, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%92+32.2Reliability 15%98+14.7Craft & service 20%55+11Value 10%93+9.3Momentum 8%72+5.8Track record 7%57+4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
