HVAC CONTRACTORS · PHOENIX, AZ
The AC Team Heating & Cooling LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%92+32.2Reliability 15%98+14.7Craft & service 20%55+11Value 10%93+9.3Momentum 8%72+5.8Track record 7%57+4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

The AC Team Heating & Cooling LLC

Better than 94% of HVAC contractors · #4 of 67

5.0★423 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

The AC Team Heating & Cooling LLC for heating system installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.4k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 50

All 8 Google reviews tagged “Heating system installation”

★★★★★ James · Edited 5 months ago

Totally impressed with this company and their customer service. Nick came out and looked over our 26 yr old HVAC Residental system. He suggested changes and additions to the duct work that should be done to increase comfort & efficiency with the new system. Their prices are VERY good. The two installers were top…

Install ACHeating system installationInstallation+ Responsiveness+ Punctuality+ Quality
★★★★★ Cathy · Edited 6 months ago

Jerry was very polite, courtesy, efficient and knowledgeable. He assessed the problem with my water heater and presented options so I could make the most informed decision. He communicated with me throughout the process of replacing the water heater. I would highly recommend this coming for any of your HVAC needs.

Heating system installation
★★★★★ Benjamin · Edited a year ago

The AC Team installed our AC on Aug 17th, 2022. Our downstairs unit was leaking refrigerant at the A coil and was limping along - to be expected at 17-years-old. We received 2 quotes from reputable companies that helped me decide which Trane unit I wanted. One company was steering me away from Trane, because of…

HVAC system repairHVAC system maintenanceA/C system maintenance+ Punctuality+ Quality+ Professionalism
★★★★★ Scott · Edited 3 years ago

By far the very best A/C Company I have ever worked with. They installed a customed designed, efficient and very user friendly system. All worked done professionally and on time. I highly recommend Nick, Kyle and their entire team. Scott L

A/C system maintenanceInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Carson · 3 years ago

Nick and team saved the day during the holidays. Really great group of professionals that don’t leave you hanging. Always a great reassurance to know we won’t be cold this holiday. Thanks as always!

Heating system maintenanceHeating system installationRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Dennis · Edited 4 years ago

Nick, and his team are absolutely amazing! They are my new air-conditioning vendor and I would recommend them to anyone.

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Maryann · 5 years ago

We’ve been with Nick for at least 15 years. He’s honest. Before we called Nick at a neighbor’s recommendation we had another company say it was going to cost $800 for a repair to our AC unit. We called Nick and the repair was a little over $100. We trust the AC Team 100%

A/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Patricia · Edited 2 years ago

Rating only, no written review.

A/C system dismantlementHVAC duct & vent repairHeating system installation+ Responsiveness+ Punctuality+ Quality

vs category

Blue = The, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (12 reviews)2024-Q2: 5.00★ (20 reviews)2024-Q3: 5.00★ (10 reviews)2024-Q4: 4.92★ (12 reviews)2025-Q1: 5.00★ (10 reviews)2025-Q2: 4.96★ (27 reviews)2025-Q3: 4.92★ (26 reviews)2025-Q4: 5.00★ (22 reviews)2026-Q1: 5.00★ (28 reviews)2026-Q2: 5.00★ (48 reviews)2026-Q3: 5.00★ (60 reviews)2026-Q4: 5.00★ (15 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$114-65% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 54%Reasonable 43%Overpriced 0%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%92+32.2Reliability 15%98+14.7Craft & service 20%55+11Value 10%93+9.3Momentum 8%72+5.8Track record 7%57+4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
92
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
98
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
55
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
93
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
72
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
57
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
41

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+98 / −0
Professionalism
+114 / −0
Responsiveness
+104 / −0
Punctuality
+105 / −0
Value
+94 / −0

Compare with