HVAC CONTRACTORS · PHOENIX, AZ
The AC Team Heating & Cooling LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%92+32.2Reliability 15%98+14.7Craft & service 20%55+11Value 10%93+9.3Momentum 8%72+5.8Track record 7%57+4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

The AC Team Heating & Cooling LLC

Better than 94% of HVAC contractors · #4 of 67

5.0★423 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

The AC Team Heating & Cooling LLC for heating system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$292
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 47

All 12 Google reviews tagged “Heating system maintenance”

★★★★★ Lynn · Edited a week ago

I trust this company implicitly. Three years ago I was told that I needed a new a/c. I wanted a second opinion and Nick told me I needed a new condenser, which I purchased….$250 instead of thousands!

Paid $1–200Reasonable priceHVAC system maintenanceHeating system maintenance+ Punctuality+ Value
★★★★★ linda · Edited a year ago

Very happy with this company. Been using for about 12 years. Trustworthy!

HVAC system maintenanceHeating system maintenance
★★★★★ L · 3 years ago

Kyle was very friendly, knowledgeable and thorough.

Heating system maintenance+ Professionalism
★★★★★ Carson · 3 years ago

Nick and team saved the day during the holidays. Really great group of professionals that don’t leave you hanging. Always a great reassurance to know we won’t be cold this holiday. Thanks as always!

Heating system maintenanceHeating system installationRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Sharon · Edited 3 years ago

Always a pleasure and reasonably priced. Wouldn’t use anyone else!

Heating system maintenanceRepair HVAC
★★★★★ Dan · 3 years ago

Kyle did our semi annual service on our heating system. He is experienced and efficient, as well as personable. I recommend the AC Team, and particularly Kyle. Thanks so much.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Doc · 4 years ago

Very satisfied.

A/C system maintenanceCleaningHeating system maintenance+ Punctuality+ Professionalism
★★★★★ Maryann · 5 years ago

We’ve been with Nick for at least 15 years. He’s honest. Before we called Nick at a neighbor’s recommendation we had another company say it was going to cost $800 for a repair to our AC unit. We called Nick and the repair was a little over $100. We trust the AC Team 100%

A/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Candice · Edited 5 years ago

This is a great company. I find them honest and reliable. Their pricing is excellent and I would highly recommend them.

A/C system maintenanceHeating system maintenanceHeating system repair
★★★★★ guitarslave11 · 3 years ago

Rating only, no written review.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Geniva · 5 years ago

Rating only, no written review.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Shasta · 5 years ago

Rating only, no written review.

A/C system maintenanceHeating system maintenanceInstallation+ Professionalism

vs category

Blue = The, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (12 reviews)2024-Q2: 5.00★ (20 reviews)2024-Q3: 5.00★ (10 reviews)2024-Q4: 4.92★ (12 reviews)2025-Q1: 5.00★ (10 reviews)2025-Q2: 4.96★ (27 reviews)2025-Q3: 4.92★ (26 reviews)2025-Q4: 5.00★ (22 reviews)2026-Q1: 5.00★ (28 reviews)2026-Q2: 5.00★ (48 reviews)2026-Q3: 5.00★ (60 reviews)2026-Q4: 5.00★ (15 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$114-65% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 54%Reasonable 43%Overpriced 0%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%92+32.2Reliability 15%98+14.7Craft & service 20%55+11Value 10%93+9.3Momentum 8%72+5.8Track record 7%57+4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
92
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
98
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
55
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
93
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
72
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
57
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
41

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+98 / −0
Professionalism
+114 / −0
Responsiveness
+104 / −0
Punctuality
+105 / −0
Value
+94 / −0

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