HVAC CONTRACTORS · PHOENIX, AZ
The AC Team Heating & Cooling LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%92+32.2Reliability 15%98+14.7Craft & service 20%55+11Value 10%93+9.3Momentum 8%72+5.8Track record 7%57+4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

The AC Team Heating & Cooling LLC

Better than 94% of HVAC contractors · #4 of 67

5.0★423 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

The AC Team Heating & Cooling LLC for install AC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.5k–$3.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Install AC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 59
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Install AC”

★★★★★ Rosa · Edited 2 weeks ago

Nick and his whole team are amazing, honest and very professional!

Great priceHVAC system maintenanceA/C system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Catherine · Edited a month ago

Jerry showed up on time. Performed all of the maintenance on the AC and was pleasant and professional.

Paid $2,000+Great priceInstallationInstall AC
★★★★★ isaac · Edited 3 months ago

Excellent customer service, great people to deal with, and professional

Install ACInstall thermostatInstallation
★★★★★ Cor · 3 months ago

The Arizona summer finally wore out our 20+ year old unit. Our first call was to Semper Fi Heating and Cooling which was a big mistake. We saw a promotion of 20% off for veterans and thought it was the right call to make however, we were sadly mistaken. After receiving a significant quote for a single unit…

Paid $2,000+Great priceInstall AC
★★★★★ J · 4 months ago

Great service, great pricing, great communication. Would highly recommend

Paid $1,000+Reasonable priceInstall AC
★★★★★ Joe · 4 months ago

Was referred to the AC Team and am so glad. They were able to replace my AC unit in just over 24 hours from first contact. The pricing beat the company I had used for years. Highly recommend.

Paid $1,000+Great priceInstall AC
★★★★★ James · Edited 5 months ago

Totally impressed with this company and their customer service. Nick came out and looked over our 26 yr old HVAC Residental system. He suggested changes and additions to the duct work that should be done to increase comfort & efficiency with the new system. Their prices are VERY good. The two installers were top…

Install ACHeating system installationInstallation+ Responsiveness+ Punctuality+ Quality
★★★★★ Brian · Edited 5 months ago

Honest! Very thorough, professional and friendly.

A/C system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Justmia · 11 months ago

Nick and The AC Team were wonderful. I had a problem with the unit a month after installation and Nick came out personally to check it. The problem was resolved efficiently and quickly. I would recommend The AC Team to anyone and everyone.

Reasonable priceInstall AC
★★★★★ Benjamin · Edited a year ago

The AC Team installed our AC on Aug 17th, 2022. Our downstairs unit was leaking refrigerant at the A coil and was limping along - to be expected at 17-years-old. We received 2 quotes from reputable companies that helped me decide which Trane unit I wanted. One company was steering me away from Trane, because of…

HVAC system repairHVAC system maintenanceA/C system maintenance+ Punctuality+ Quality+ Professionalism
★★★★★ Scott · Edited 3 years ago

By far the very best A/C Company I have ever worked with. They installed a customed designed, efficient and very user friendly system. All worked done professionally and on time. I highly recommend Nick, Kyle and their entire team. Scott L

A/C system maintenanceInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Terry · Edited 3 years ago

I had an iWave-R air cleaner installed.

HVAC system maintenanceInstall AC+ Quality+ Professionalism+ Value
★★★★★ Sampson · Edited 4 years ago

These guys are the best in the business. I’ve worked with a lot of people in the industry over the years but Erin and Nick are the best at what they do and you’ll see that in the quality of their work. On top of that, everyone i spoke with and worked with were great people. Couldn’t ask for anything better

Install AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Bryan · 4 years ago

This company is awesome! They removed our 20+yo units and installed 2 new units. Plus they correct home builder mistakes and short coming with out ventilation system. They also educated us on the process and made sure we had top quality units that fit our budget. One thing I really loved about this company, is how…

A/C system dismantlementInstall ACHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Dennis · Edited 4 years ago

Nick, and his team are absolutely amazing! They are my new air-conditioning vendor and I would recommend them to anyone.

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Maryann · 5 years ago

We’ve been with Nick for at least 15 years. He’s honest. Before we called Nick at a neighbor’s recommendation we had another company say it was going to cost $800 for a repair to our AC unit. We called Nick and the repair was a little over $100. We trust the AC Team 100%

A/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Nick · 5 years ago

If you're looking for a 2nd opinion or any HVAC work, for the love of God, please call this company. They do excellent work and are very polite. I've dealt with many other HVAC companies in this past, and Nick/Erin are by far the most fair and honest. Their techs are courteous and knowledgeable. They'll easily…

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Patricia · Edited 2 years ago

Rating only, no written review.

A/C system dismantlementHVAC duct & vent repairHeating system installation+ Responsiveness+ Punctuality+ Quality

vs category

Blue = The, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (12 reviews)2024-Q2: 5.00★ (20 reviews)2024-Q3: 5.00★ (10 reviews)2024-Q4: 4.92★ (12 reviews)2025-Q1: 5.00★ (10 reviews)2025-Q2: 4.96★ (27 reviews)2025-Q3: 4.92★ (26 reviews)2025-Q4: 5.00★ (22 reviews)2026-Q1: 5.00★ (28 reviews)2026-Q2: 5.00★ (48 reviews)2026-Q3: 5.00★ (60 reviews)2026-Q4: 5.00★ (15 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$114-65% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 54%Reasonable 43%Overpriced 0%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%92+32.2Reliability 15%98+14.7Craft & service 20%55+11Value 10%93+9.3Momentum 8%72+5.8Track record 7%57+4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
92
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
98
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
55
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
93
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
72
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
57
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
41

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+98 / −0
Professionalism
+114 / −0
Responsiveness
+104 / −0
Punctuality
+105 / −0
Value
+94 / −0

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