Analyzing 6,634,1386.6M ReviewsFor 18,56018.6K Experts

Experts Reviews · Company report
The AC Team Heating & Cooling LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

The AC Team Heating & Cooling LLC

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 5.0★ from 423 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The AC Team Heating & Cooling LLC is better than 99% of HVAC contractors.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The AC Team Heating & Cooling LLC is better than 100% of HVAC contractors.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The AC Team Heating & Cooling LLC is better than 100% of HVAC contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The AC Team Heating & Cooling LLC is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The AC Team Heating & Cooling LLC is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The AC Team Heating & Cooling LLC is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired The AC Team Heating & Cooling LLC for 8 kinds of job.

The AC Team Heating & Cooling LLC for HVAC duct & vent installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 72

All 7 Google reviews tagged “HVAC duct & vent installation”

ErrolLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a mini-split installed in my garage to protect my EVs from the extreme summer heat in Phoenix. A friend had used The AC Team for his own garage and highly recommended them in particular Nick. Their quote came in lower than other premier companies. Nick provided a lot of good advice and was a pleasure to work…

Customer photo from Errol's reviewCustomer photo from Errol's reviewCustomer photo from Errol's review
HVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Giancarlo10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent Service We installed AC units on the second floor. I cannot recommend them highly enough from Nick to Kyle nothing good suggestions and hard work. The service we received was amazing and the installation went very smoothly and neatly. They cleaned up after each day and worked around our schedule. We were very pleased with the final installation.

HVAC duct & vent installationInstallation+ Responsiveness+ Quality+ Professionalism
BryanLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This company is awesome! They removed our 20+yo units and installed 2 new units. Plus they correct home builder mistakes and short coming with out ventilation system. They also educated us on the process and made sure we had top quality units that fit our budget. One thing I really loved about this company, is how…

A/C system dismantlementInstall ACHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Dennis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Nick, and his team are absolutely amazing! They are my new air-conditioning vendor and I would recommend them to anyone.

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Nick8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

If you're looking for a 2nd opinion or any HVAC work, for the love of God, please call this company. They do excellent work and are very polite. I've dealt with many other HVAC companies in this past, and Nick/Erin are by far the most fair and honest. Their techs are courteous and knowledgeable. They'll easily…

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
Ivana9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

If you are researching possible AC companies, look no further! Nick and his team are outstanding! We needed new duct work done and we shopped around, contacting several companies. Other companies that came out for quotes just kind of peeked around and said, "okay, this much." Nick came out and really took his time…

HVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC duct & vent installation+ Responsiveness+ Quality

Price

$114-65% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 54%Reasonable 43%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
A/C system maintenance78$39–$393
HVAC system maintenance74$37–$295
A/C system repair52$216–$807
Installation20$1.1k–$2.8k
Repair HVAC19$224–$535
Install AC18$1.6k–$3.2k
Heating system maintenance12$39–$251
Cleaning10$104–$343

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