Experts Reviews · Company report
The AC Team Heating & Cooling LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%92+32.2Reliability 15%98+14.7Craft & service 20%55+11Value 10%93+9.3Momentum 8%72+5.8Track record 7%57+4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

The AC Team Heating & Cooling LLC

Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 423 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and value; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.The AC Team Heating & Cooling LLC is better than 92% of HVAC contractors.A
92
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).The AC Team Heating & Cooling LLC is better than 98% of HVAC contractors.A
98
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.The AC Team Heating & Cooling LLC is better than 55% of HVAC contractors.C
55
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.The AC Team Heating & Cooling LLC is better than 93% of HVAC contractors.A
93
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.The AC Team Heating & Cooling LLC is better than 72% of HVAC contractors.B
72
Track recordTrack record · 7% of the scoreReview volume and years with reviews.The AC Team Heating & Cooling LLC is better than 57% of HVAC contractors.C
57
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.The AC Team Heating & Cooling LLC is better than 41% of HVAC contractors.C
41

Reviews for your job

Customers hired The AC Team Heating & Cooling LLC for 8 kinds of job.

The AC Team Heating & Cooling LLC for heating system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$292
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 47

All 12 Google reviews tagged “Heating system maintenance”

★★★★★ Lynn · Edited a week ago

I trust this company implicitly. Three years ago I was told that I needed a new a/c. I wanted a second opinion and Nick told me I needed a new condenser, which I purchased….$250 instead of thousands!

Paid $1–200Reasonable priceHVAC system maintenanceHeating system maintenance+ Punctuality+ Value
★★★★★ linda · Edited a year ago

Very happy with this company. Been using for about 12 years. Trustworthy!

HVAC system maintenanceHeating system maintenance
★★★★★ L · 3 years ago

Kyle was very friendly, knowledgeable and thorough.

Heating system maintenance+ Professionalism
★★★★★ Carson · 3 years ago

Nick and team saved the day during the holidays. Really great group of professionals that don’t leave you hanging. Always a great reassurance to know we won’t be cold this holiday. Thanks as always!

Heating system maintenanceHeating system installationRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Sharon · Edited 3 years ago

Always a pleasure and reasonably priced. Wouldn’t use anyone else!

Heating system maintenanceRepair HVAC
★★★★★ Dan · 3 years ago

Kyle did our semi annual service on our heating system. He is experienced and efficient, as well as personable. I recommend the AC Team, and particularly Kyle. Thanks so much.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Doc · 4 years ago

Very satisfied.

A/C system maintenanceCleaningHeating system maintenance+ Punctuality+ Professionalism
★★★★★ Maryann · 5 years ago

We’ve been with Nick for at least 15 years. He’s honest. Before we called Nick at a neighbor’s recommendation we had another company say it was going to cost $800 for a repair to our AC unit. We called Nick and the repair was a little over $100. We trust the AC Team 100%

A/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Candice · Edited 5 years ago

This is a great company. I find them honest and reliable. Their pricing is excellent and I would highly recommend them.

A/C system maintenanceHeating system maintenanceHeating system repair
★★★★★ guitarslave11 · 3 years ago

Rating only, no written review.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Geniva · 5 years ago

Rating only, no written review.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Shasta · 5 years ago

Rating only, no written review.

A/C system maintenanceHeating system maintenanceInstallation+ Professionalism

Price

$114-65% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 54%Reasonable 43%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
A/C system maintenance78$54–$441
HVAC system maintenance74$37–$292
A/C system repair52$209–$880
Installation20$1.1k–$2.8k
Repair HVAC19$236–$840
Install AC18$1.5k–$3.2k
Heating system maintenance12$54–$292
Cleaning10—

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