Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%92+32.2Reliability 15%98+14.7Craft & service 20%55+11Value 10%93+9.3Momentum 8%72+5.8Track record 7%57+4Accountability 5%41+2.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREThe AC Team Heating & Cooling LLC
Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 423 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and value; weakest: accountability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.The AC Team Heating & Cooling LLC is better than 92% of HVAC contractors.A
92
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).The AC Team Heating & Cooling LLC is better than 98% of HVAC contractors.A
98
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.The AC Team Heating & Cooling LLC is better than 55% of HVAC contractors.C
55
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.The AC Team Heating & Cooling LLC is better than 93% of HVAC contractors.A
93
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.The AC Team Heating & Cooling LLC is better than 72% of HVAC contractors.B
72
Track recordTrack record · 7% of the scoreReview volume and years with reviews.The AC Team Heating & Cooling LLC is better than 57% of HVAC contractors.C
57
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.The AC Team Heating & Cooling LLC is better than 41% of HVAC contractors.C
41
Reviews for your job
Customers hired The AC Team Heating & Cooling LLC for 8 kinds of job.
The AC Team Heating & Cooling LLC for thermostat repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$396
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 40
All 3 Google reviews tagged “Thermostat repair”
Dennis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
Nick, and his team are absolutely amazing! They are my new air-conditioning vendor and I would recommend them to anyone.
Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Nick8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
If you're looking for a 2nd opinion or any HVAC work, for the love of God, please call this company. They do excellent work and are very polite. I've dealt with many other HVAC companies in this past, and Nick/Erin are by far the most fair and honest. Their techs are courteous and knowledgeable. They'll easily…
A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
Geniva7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Price
$114-65% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 54%Reasonable 43%Overpriced 0%Not sure 3%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 78 | $54–$441 |
| HVAC system maintenance | 74 | $37–$292 |
| A/C system repair | 52 | $209–$880 |
| Installation | 20 | $1.1k–$2.8k |
| Repair HVAC | 19 | $236–$840 |
| Install AC | 18 | $1.5k–$3.2k |
| Heating system maintenance | 12 | $54–$292 |
| Cleaning | 10 | — |
