Analyzing 5,313,389 Google Reviews For 14,081 Experts

The Air Company of GA logo
The Air Company of GA
Atlanta, GA · 5.0★ (394)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%83+29.1Reliability 15%65+9.8Craft & service 20%92+18.4Value 10%52+5.2Momentum 8%26+2.1Track record 7%37+2.6Accountability 5%61+3.1Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70
RankPosition by Experts Score among all companies we track in this category.#8
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$271
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.0.5%

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The Air Company of GA for installation

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Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.1k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 36
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Installation”

★★★★★ Katie · 1 Google reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago

The Air Company is committed to excellence and will stick with it until the problem is solved. So grateful for a reliable company filled with kind and trustworthy service people from the office to the repair staff. Look no further. Call The Air Company today.

Great priceHeating system repairInstallationInstall thermostat
★★★★★ Susan · 2 Google reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago

Outstanding job by Freddie and his team. The work was done professionally and neatly. The new units work beautufully.

Reasonable priceInstallationHeating system installationInstall thermostat
★★★★★ Imran · 5 Google reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago

Freddy and Chris were nothing short of amazing!!! They put in new units as well as remediating duct work throughout the home. They were incredibly kind and dealt with all my questions and helping me make the best decision with our new home purchase. If you are looking for exceptional customer service,…

Paid $2,000+Reasonable priceInstallationInstall AC
★★★★★ Michael · Local Guide · 93 Google reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago

Chris and the team at The Air Company serviced both of my HVAC units for many years now. When our upstairs unit finally stopped working, I knew it was time to call Chris to look at a replacement. Chris came out and took the time to inspect the upstairs unit located in the attic and realized it needed to be replaced…

Paid $1,000+Not sureInstallationInstall thermostatInstall AC
★★★★★ Matt · 7 Google reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago

Excellent, friendly and attentive service. Great product line-up, and provided a range of options to fit out needs at multiple budgets. Clear explanations to many questions we had. Very courteous staff on installation. Highly recommend!

InstallationHeating system installationInstall AC
★★★★★ David · 5 Google reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago

Thank the universe for This company /fabulous /Professional/ brilliant service persons, AND incredibly responsive plus friendly, easy to work with, I have an excellent service contract with them for my 3 units, the best HVAC investment I ever made! Thank you, for a good value thank you. For reliability Thank you! I…

HVAC system repairHVAC system maintenanceA/C system maintenance+ Value
★★★★★ rebecca · 4 Google reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago

Very responsive and professional on our install!

Install ACInstallation+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Erin · 6 Google reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago

Chris, Freddy, and the rest of the crew took great care of us. They were professional, communicative and went out of their way to address issues.

Installation+ Responsiveness+ Quality+ Professionalism
★★★★★ Jeffrey · 1 Google reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago

Freddy and the AIR Company were quick, reasonable, and responsive to our needs. I would recommend them to anyone who needs help cooling down in the Georgia heat!

A/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Blake · Local Guide · 20 Google reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago

Had a UV system installed and was scheduled for routine maintenance. Despite pouring down rain and a River of drainage runoff leaving standing water next to my system, Freddy was still able to check my pressures and check off my maintenance. Great timely and professional service with the installation.

A/C system maintenanceInstallation+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Robert · 5 Google reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago

Rating only, no written review.

A/C system maintenanceHeating system installationInstallation+ Responsiveness+ Punctuality+ Quality
★★★★★ Cynthia · Edited 4 years ago

Rating only, no written review.

Install ACInstallation+ Responsiveness

Why it scores 70How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%83+29.1Reliability 15%65+9.8Craft & service 20%92+18.4Value 10%52+5.2Momentum 8%26+2.1Track record 7%37+2.6Accountability 5%61+3.1Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction83
Reliability65
Craft & service92
Value52
Momentum26
Track record37
Accountability61

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