HVAC CONTRACTORS · ATLANTA, GA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%83+29.1Reliability 15%65+9.8Craft & service 20%92+18.4Value 10%52+5.2Momentum 8%26+2.1Track record 7%37+2.6Accountability 5%61+3.1Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%83+29.1Reliability 15%65+9.8Craft & service 20%92+18.4Value 10%52+5.2Momentum 8%26+2.1Track record 7%37+2.6Accountability 5%61+3.1Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCOREThe Air Company of GA
Better than 88% of HVAC contractors · #8 of 67
5.0★394 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
The Air Company of GA for cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 27
All 5 Google reviews tagged “Cleaning”
Jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
They performed yearly service on a mini-split unit that they installed in a detached garage a few years ago. They also performed yearly service on a whole house HVAC unit. We have been using this company for about 5 years now. Carlton was the service technician for this event, and as usual the service was great!
HVAC system maintenanceA/C system maintenanceCleaning+ Value
Jen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The technicians were on time and conducted the tune up in an efficient and professional manner.
Reasonable priceHVAC system maintenanceCleaning
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Thank the universe for This company /fabulous /Professional/ brilliant service persons, AND incredibly responsive plus friendly, easy to work with, I have an excellent service contract with them for my 3 units, the best HVAC investment I ever made! Thank you, for a good value thank you. For reliability Thank you! I…
HVAC system repairHVAC system maintenanceA/C system maintenance+ Value
Brett2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Rating only, no written review.
CleaningHeating system maintenanceA/C preventive maintenance+ Professionalism
Somoza1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Cleaning+ Punctuality+ Professionalism
vs category
Blue = The, grey = HVAC contractors average
Rating over time
Price
$271-16% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Great price 28%Reasonable 65%Overpriced 2%Not sure 5%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%83+29.1Reliability 15%65+9.8Craft & service 20%92+18.4Value 10%52+5.2Momentum 8%26+2.1Track record 7%37+2.6Accountability 5%61+3.1Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
83
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
65
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
92
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
52
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
26
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
37
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
61
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+114 / −0
Professionalism
+157 / −0
Responsiveness
+133 / −0
Punctuality
+134 / −0
Value
+101 / −0
