Experts Reviews · Company report
The Appliance Mechanic logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty91−0.9Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

The Appliance Mechanic

West Bountiful, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 16 appliance installation · 5.0★ from 257 Google reviews

Report card

Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Appliance Mechanic is better than 98% of appliance installation.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Appliance Mechanic is better than 96% of appliance installation.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Appliance Mechanic is better than 91% of appliance installation.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Appliance Mechanic is better than 100% of appliance installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Appliance Mechanic is better than 100% of appliance installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Appliance Mechanic is better than 61% of appliance installation.B
61

Reviews for your job

Customers hired The Appliance Mechanic for 8 kinds of job.

The Appliance Mechanic for dishwasher repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$350–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$360
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Dishwasher repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 11

All 11 Google reviews tagged “Dishwasher repair”

JonathanLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

OUTSTANDING SERVICE. What a nice guy. Professional, on time, had everything he needed. Very thorough. Before he left he thought our dishwasher wasn't properly aligned along the countertop. It looked fine to me, but he removed a screw, set it perfectly, and finished the Job. I'd recommend this company without…

Paid $350–400Great priceDishwasher repair
JacobLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Clean, fast, and friendly. He knew exactly what was wrong with my washing machine and did a smooth repair. Will definitely keep in mind if anything else breaks.

Dishwasher repair+ Responsiveness+ Quality+ Professionalism
Connor6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hayden was on time, efficient, and professional.

Dishwasher repair
Sami5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great Job! Technician was very knowledgeable. Diagnosed and fixed dishwasher within 1/2 hr. Great price. Great warranty. I would recommend him to everyone!

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Andrea4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Was understanding in the situation and offered to help out. We ended up using his business for the repair and got it done quickly. Checked to make sure everything was working before he left. Will definitely use his services in the future!

Dishwasher repair+ Quality
Matthew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and honest. Willing to say things straight and not try to upsell or get more money for an easy project. Worked with me to troubleshoot even before coming out. Great guy, and will be calling again for future repairs.

Dishwasher repair+ Professionalism
Tony9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hayden is the man! He is honest and gave me a fair price. His hands are magic! He was very responsive and professional.

Dishwasher repair+ Professionalism
KristineLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The Appliance Mechanic (Hayden) was wonderful. I called for an opinion regarding my dishwasher and was worried I had to replace it with a new one. Hayden immediately took my phone call and we arranged a diagnostic consult for the following morning. He was prompt, skilled, courteous and fair in pricing. Within…

Dishwasher repair+ Responsiveness+ Quality+ Professionalism
Camille5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience they came out timely. Were very honest with what was wrong and knowledgeable. Also gave great advice moving forward.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hayden came out and did an excellent job replacing our garbage disposal. He was quick to diagnose the issue, and he fixed it right away. Fast, reliable and friendly service!! I would recommend him to anyone looking for quality work!! Thank you!!

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Derrick14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Dishwasher repairWasher/dryer repair+ Responsiveness+ Punctuality+ Quality

Price

$374+29% vs typical appliance installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Washing machine repair17$253–$392
Dryer repair12$227–$359
Washer/dryer repair12—
Dishwasher repair11$164–$360
Refrigerator repair10$201–$705
Refrigerator/freezer repair10$139–$385
Freezer repair8—
Oven repair5$201–$448

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