Analyzing 10,149,35110.1M ReviewsFor 28,76028.8K Experts

Experts Reviews · Company report
The Appliance Mechanic logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty91−0.9Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

The Appliance Mechanic

West Bountiful, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 16 appliance installation · 5.0★ from 257 Google reviews

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Report card

Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Appliance Mechanic is better than 98% of appliance installation.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Appliance Mechanic is better than 96% of appliance installation.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Appliance Mechanic is better than 91% of appliance installation.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Appliance Mechanic is better than 100% of appliance installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Appliance Mechanic is better than 100% of appliance installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Appliance Mechanic is better than 61% of appliance installation.B
61

Reviews for your job

Customers hired The Appliance Mechanic for 8 kinds of job.

The Appliance Mechanic for dryer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$359
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Dryer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 12

All 12 Google reviews tagged “Dryer repair”

Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Hayden did a fantastic job for me since it was an older maytag dryer thanks for your help and will use appliance mechanic again

Great priceDryer repair
Marianne13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

He is great! I will be a repeat customer! He has fixed my dryer AND my upright freezer. I appreciate his kind and friendly ways. He is dependable and trustworthy. That's really important when someone comes into your home to make repairs.

Dryer repair
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Appliance mechanic was prompt and did an excellent job in repairing my dryer!

Dryer repair+ Responsiveness+ Punctuality+ Quality
tiffanie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hayden has worked on 3 of my appliances, each time I have worked with him, he has been extremely kind, on time, and very professional.

Dryer repairFreezer repairWashing machine repair+ Responsiveness+ Punctuality+ Quality
Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience - super responsive and professional. When additional parts were needed to complete my repair a new appt was booked for next day repair was complete. Such a fan of repair over replace. Thank you Appliance Mechanic

Dryer repair+ Responsiveness+ Punctuality+ Quality
Martin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The quality of service Hayden provided was great. I had two dyers repaired by him. He took time to explain the issues my dryers were having. The price was fair and he was quick in repairing my dryers. He was also very fun to talk to. I highly, highly recommend him.

Dryer repair+ Responsiveness+ Punctuality+ Quality
Kyle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have had several great experiences with Hayden (dryer and fridge) and I’d recommend him to anyone. I’ve saved his contact info and will use him for all future appliance issues. He is very knowledgeable and helped us understand our different options for repair. In the end he saved us a ton of money and has kept our appliances working great.

Dryer repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
Alan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The only home appliance repair guy I will use. He’s good at what he does and the prices are fair. Really easy to work with.

Dryer repair+ Responsiveness+ Punctuality+ Quality
Tiffany6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He couldn’t get out to my house on Friday when my boyfriend called but came on Sunday he was only there for 5-10 minutes and fixed my dryer that was making a loud screeching sound when ran he was very nice and professional and I will be using him again anytime I need someone to come out and I have already been…

Dryer repair+ Responsiveness+ Quality+ Professionalism
Nikki4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had called multiple places and got the run around. As soon as I called him he answered personally and fit me in between repairs in 45 minutes. What he charged me was less then any of the other quotes that would have been delayed for days. I wish everyone ran their business so efficiently, I’ll be referring all my friends and family.

Dryer repair+ Responsiveness+ Punctuality+ Quality
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I would highly recommend using Hayden for any appliance repair. He was very knowledgeable, professional and friendly. I will definitely use him again if another situation arises.

Dryer repair+ Responsiveness+ Punctuality+ Quality
Matt7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Dryer repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality

Price

$374+29% vs typical appliance installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Washing machine repair17$253–$392
Dryer repair12$227–$359
Washer/dryer repair12—
Dishwasher repair11$164–$360
Refrigerator repair10$201–$705
Refrigerator/freezer repair10$139–$385
Freezer repair8—
Oven repair5$201–$448

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