Experts Reviews · Company report
The Appliance Mechanic logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty91−0.9Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

The Appliance Mechanic

West Bountiful, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 16 appliance installation · 5.0★ from 257 Google reviews

Report card

Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Appliance Mechanic is better than 98% of appliance installation.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Appliance Mechanic is better than 96% of appliance installation.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Appliance Mechanic is better than 91% of appliance installation.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Appliance Mechanic is better than 100% of appliance installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Appliance Mechanic is better than 100% of appliance installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Appliance Mechanic is better than 61% of appliance installation.B
61

Reviews for your job

Customers hired The Appliance Mechanic for 8 kinds of job.

The Appliance Mechanic for washing machine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$253–$392
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Washing machine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 10

All 17 Google reviews tagged “Washing machine repair”

Jessie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best service I've had when it comes to appliances. My washing machine was giving me errors and no laundry was getting done. Getting the appointment scheduled and the washing machine fixed was a seamless process. I love that it is a family business, love supporting local. I would recommend these guys to everyone.…

Great priceWashing machine repair
Mitch4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hayden was able to come diagnose an issue I was having with my washing machine. He was right on time and easy to communicate with. He made a simple repair that I would have had no idea how to fix. I would highly recommend them for your appliance repair needs.

Washing machine repair+ Responsiveness+ Quality+ Professionalism
tiffanie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hayden has worked on 3 of my appliances, each time I have worked with him, he has been extremely kind, on time, and very professional.

Dryer repairFreezer repairWashing machine repair+ Responsiveness+ Punctuality+ Quality
Myrna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hayden replaced the drain pump on my LG washer. I was confident about his expertise and the work was done at a very reasonable price. Definitely will call The Appliance Mechanic for any other future household-appliance issues.

Washing machine repair+ Responsiveness+ Punctuality+ Quality
Dane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hayden is awesome to deal with. I fancy myself as a moderate DIY repairer. I replaced a drain pump in my LG washer, when I completed the install it did not pump at all. I called Hayden and scheduled an appointment for the next day. He offered very constructive criticism of my work and encouraged me to recheck…

Washing machine repair+ Responsiveness+ Punctuality+ Quality
OwensLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick and easy fix

Oven repairWashing machine repair+ Value
Monique9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very knowledgeable

Washing machine repair+ Responsiveness+ Professionalism+ Value
Andy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

LG washing machine wouldn’t drain. They came out same day and had it repaired in 30 minutes. Clear communication and very professional.

Washing machine repair+ Responsiveness+ Professionalism
BrandonLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hayden was very responsive and got my washer back up and running today I called. I will definitely be using him again.

Washing machine repair+ Responsiveness+ Punctuality+ Quality
Courtney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hayden was great and diagnosed and replaced the part quickly and on a Sunday!! Recommended him highly!!

Washing machine repair+ Responsiveness+ Professionalism
Shaunta4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hayden came to my home the day after I contacted him to repair my washing machine. He installed a new pump and was quick and professional. I recommend this company for washing machine repairs.

Washing machine repair+ Responsiveness+ Punctuality+ Quality
Sharon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hayden call d me to let me know about when he’d be arriving. He was friendly and answered my questions and provided a good alternative. Highly recommend!

Washing machine repair+ Responsiveness+ Punctuality+ Quality
Iranga11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hayden replaced the door seal of my washer. He was very professional. His rates were also very reasonable. Highly recommend him.

Washing machine repair+ Responsiveness+ Quality+ Professionalism
Valinor11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hayden said he couldn't come out till the next day to diagnose the problem and then fix it the day after that. I told him that if he could come out later then I could use the machine tonight. Then all of a sudden he texted me and said he could be at my house in 20 minutes! How about that! He came out and looked…

Washing machine repair+ Responsiveness
Alicia&Eric1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He was professional and very informative. We appreciate him coming to our home last minute and take look at our washer to see why it wasn't working, he quickly found the issue and repaired it for us. Tested the washer to make sure it was working properly and functionally. Very friendly, my huaband and I will be…

Washing machine repair+ Responsiveness+ Punctuality+ Quality
KenLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He looked up the technical information and had it fixed in under 10 minutes. He is superior to to affordable appliance and repair who came the day before and was ckueless how to get the technical information and fix it. Hayden was great.

Washing machine repair+ Responsiveness+ Punctuality+ Quality
Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Washing machine repair+ Responsiveness+ Punctuality+ Quality

Price

$374+29% vs typical appliance installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Washing machine repair17$253–$392
Dryer repair12$227–$359
Washer/dryer repair12—
Dishwasher repair11$164–$360
Refrigerator repair10$201–$705
Refrigerator/freezer repair10$139–$385
Freezer repair8—
Oven repair5$201–$448

Compare with