Sue RamosLocal Guide · 50 reviewsTotal number of Google reviews Sue has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHad a wonderfully time .. i can spend a full day here.
The Art Garage
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%96+61Reliability 28%99+28Replies to reviews 8%51+4.2Experts Score= 93Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#19 of 47 custom artistsPosition by Experts Score among all companies we track in this category. · better than 61%
5.0 ★★★★★ 154 Google reviews · 23 photos
97%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
64%reviews answered by the owner
Oct 2026latest review
The Art Garage at a glance
Google reviewers rate The Art Garage five stars based on 154 reviews, highlighting friendly staff who assist with color selection, tool access, and event hosting. Customers describe the studio as a relaxing environment suitable for family activities, birthday parties, and specific art events like pottery painting or glass fusing. While the service is praised for its attentiveness and shipping options, some visitors note that pricing is relatively high and the policy requiring staff assistance for paint refills can create wait times.
- Google rating: 5.0 out of 5 from 154 reviews (97% five-star).
- Reviews on this page: 154 Google reviews (124 with written comments, 40 with photos).
- Owner responses: the business replied to 64% of reviews.
- Most recent review: October 18, 2026.
- Service: Custom Artist serving Austin, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other custom artists
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Art Garage: 96/100 on this factor. Category median: 92.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Art Garage: 99/100 on this factor. Category median: 92.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Art Garage: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Art Garage: 51/100 on this factor. Category median: 44.C
51
Bar = this company · dark tick = category median.
Star ratings
154 Google reviews we collected
- 5 stars14997%
- 4 stars53%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 124 written reviews
- Praise11895%
- Complaints65%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude6653%
- Would recommend1915%
- Quality & results1512%
- Price & value1310%
- Speed & response65%
- Communication43%
- Honesty & trust11%
What customers talk about
We read 124 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff was incredibly welcoming, friendly, and helpful throughout our visit.”
“Highly recommend The Art Garage for families looking to create special memories together!”
“Cannot recommend this place highly enough, if you're looking to do some pottery painting (or mosaic) you should definitely come here.”
“We had such a wonderful experience celebrating my daughter Kennedy's 10th birthday at The Art Garage!”
“Lots of pottery to choose from and it’s reasonably priced.”
“Pottery was a little pricey but they do glaze it for you so you have to come back and pick it up.”
“Consistently throughout the event they checked in, offered help, and gave quick tips to enhance our experience at the event.”
“Isabella couldn’t have been nicer, and explained everything perfectly.”
“I wanted to buy something on every shelf and I can honestly be a hard sale!”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
OrdiaLocal Guide · 163 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
An overall chill experience. Went with my daughter and her friend. The staff was friendly. The prices can be on the higher side, but you're paying for the experience. There are cheaper priced items if you search the prices.
Eve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I went for one of their mini-me-mug events, and my friend and I had fun the entire time. The art garage really embraces all ages and people with a welcoming staff. Consistently throughout the event they checked in, offered help, and gave quick tips to enhance our experience at the event. The fun twist of matcha was…
LuceroLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I love the Art Garage! It's one of my favorite places to come with my husband and my best friend. It's such a fun and relaxing activity. The staff is super friendly and helpful. They have pencils, sponges, and dotting tools, you just need to ask
CharityLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We had a wonderful experience at The Art Garage! My husband and I took our 10-year-old grandson here to celebrate his birthday, and he had an absolute blast. He loved picking out and painting his own piggy bank, and it made for such a fun and memorable activity. The staff was incredibly welcoming, friendly, and…
Jessica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
This place is so cute! Lauren was super helpful answering all of our questions before we got started. I would definitely come back
Lulia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Very cute place, if a but expensive for the pottery itself. Macy was so helpful in getting my piece to its final form! She was super responsive to my requests for brushes and colors, and funny too!
Photos
Customer reviews
5.0 ★★★★★ 154 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Ordia BryanLocal Guide · 163 reviewsTotal number of Google reviews Ordia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAn overall chill experience. Went with my daughter and her friend. The staff was friendly. The prices can be on the higher side, but you're paying for the experience. There are cheaper priced items if you search the prices.
Jim KwasnyLocal Guide · 19 reviewsTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat place for a kid's birthday party or a rainy day activity.
Eve Wiser2 reviewsTotal number of Google reviews Eve has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI went for one of their mini-me-mug events, and my friend and I had fun the entire time. The art garage really embraces all ages and people with a welcoming staff. Consistently throughout the event they checked in, offered help, and gave quick tips to enhance our experience at the event. The fun twist of matcha was delicious, as well. Overall recommend for any event on any day.
Lucero ValdezLocal Guide · 37 reviewsTotal number of Google reviews Lucero has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI love the Art Garage! It's one of my favorite places to come with my husband and my best friend. It's such a fun and relaxing activity. The staff is super friendly and helpful. They have pencils, sponges, and dotting tools, you just need to ask
Charity BerryLocal Guide · 23 reviewsTotal number of Google reviews Charity has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe had a wonderful experience at The Art Garage! My husband and I took our 10-year-old grandson here to celebrate his birthday, and he had an absolute blast. He loved picking out and painting his own piggy bank, and it made for such a fun and memorable activity. The staff was incredibly welcoming, friendly, and helpful throughout our visit. They made us feel right at home and were always available to answer questions or offer assistance. There was a great selection of items to choose from, so there really is something for everyone. This was a perfect way to celebrate a birthday, and we'll definitely be back. Highly recommend The Art Garage for families looking to create special memories together!
Jessica Cha4 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis place is so cute! Lauren was super helpful answering all of our questions before we got started. I would definitely come back
Allison Martinez4 reviewsTotal number of Google reviews Allison has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLauren was so helpful! We’ll definitely be back!
Cailyn BevierLocal Guide · 13 reviewsTotal number of Google reviews Cailyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy daughter loves the summer camps!
Detra Smith4 reviewsTotal number of Google reviews Detra has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe had such a wonderful experience celebrating my daughter Kennedy's 10th birthday at The Art Garage! Our host, Macy, was absolutely amazing from start to finish. She was warm, patient, friendly, and made everyone feel welcome. She was so helpful with our pottery painting, offering creative ideas, helping with details, and making sure everyone had the tools they needed. One of my favorite moments was that she played music throughout the party, and somehow she happened to play Michael Jackson—without even knowing that Michael Jackson is my daughter's favorite artist! That made the day feel even more special, and everyone had such a great time that we almost forgot to cut the birthday cake! Macy truly helped create an experience, not just a party. The kids had a blast, and the parents enjoyed painting right alongside them, which was exactly the kind of memory I was hoping to create. We all left with smiles, beautiful keepsakes, and wonderful memories. Thank you, Macy, and thank you to everyone at The Art Garage for making Kennedy's 10th birthday so special. We will definitely be back, and I would absolutely love to have Macy host another party for us! 🎉❤️
Business details
- Address: 5501 N Lamar Blvd, Austin, TX 78751
- Phone: (737) 330-3289
- Website: theartgarage.com
- Service area: Austin, TX