Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

Experts Reviews · Company report
The Aussie Plumber logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%87+30.5Reliability 15%75+11.3Craft & service 20%33+6.6Value 10%48+4.8Momentum 8%43+3.4Track record 7%42+2.9Accountability 5%33+1.7Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE

The Aussie Plumber

Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 90 plumbers · 5.0★ from 1,107 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.The Aussie Plumber is better than 87% of plumbers.A
87
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).The Aussie Plumber is better than 75% of plumbers.B
75
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.The Aussie Plumber is better than 33% of plumbers.D
33
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.The Aussie Plumber is better than 48% of plumbers.C
48
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.The Aussie Plumber is better than 43% of plumbers.C
43
Track recordTrack record · 7% of the scoreReview volume and years with reviews.The Aussie Plumber is better than 42% of plumbers.C
42
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.The Aussie Plumber is better than 33% of plumbers.D
33

Reviews for your job

Customers hired The Aussie Plumber for 8 kinds of job.

The Aussie Plumber for garbage disposal repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–100
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Garbage disposal repair”

Rita10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Aussie Plumbers is my go-to for any all all my plumbing needs - Absolutely fantastic experience from start to finish. Our house was built in 61 and the plumbing is just as old, and I’ve relied on Aussie for all of my maintenance needs. This is my 3rd appointment so far and today I needed help fixing the water…

Customer photo from Rita's review
Paid $400–600Great priceGarbage disposal installationShower installationDrain cleaning
SummerLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My husband and I recently bought a new home, and Todd was absolutely incredible throughout the process. He walked through the entire house with us, explained what needed to be fixed, prioritized each item, and gave us three different pricing options so we could choose what worked best for our budget. He was honest,…

Toilet repairGarbage disposal installationDrain cleaning
AnnaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ryan at Aussie plumber was so great! The turnaround time was so quick and our disposal feels like new. First time using Aussie and I will definitely call again with any future issues. Thanks!

Paid $200–300Great priceGarbage disposal repair
Serge2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Worked with Cody and he was great! Quick, professional, and polite. Would highly recommend!

Paid $1–100Reasonable priceGarbage disposal repair
V3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joe Lopez was outstanding! He walked me through everything while explaining options, and really took his time to make sure everything was done properly. Would absolutely recommend!

Faucet repairGarbage disposal repair
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Franz was great! He worked until everything was fixed and working properly.

Garbage disposal installationPlumbing leak repairGarbage disposal repair
Teresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Richard was professional and pleasant

Garbage disposal repair+ Responsiveness+ Punctuality+ Quality
William10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cameron was very professional.

Garbage disposal repair+ Professionalism

Price

$855+78% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 67%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair114$366–$1.2k
Drain cleaning75$176–$580
Toilet repair74$227–$618
Plumbing leak repair67$295–$1.1k
Plumbing leak detection56$124–$656
Faucet repair50$208–$611
Water heater installation49$1.2k–$2.4k
Installation48$276–$1.0k

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