The Barley House at Moon Town Crossing logo

The Barley House at Moon Town Crossing

Event venue · Springfield, MO · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%71+45.1Reliability 28%80+22.6Replies to reviews 8%87+7.2Experts Score= 75Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#70 of 78 videographersPosition by Experts Score among all companies we track in this category. · better than 10%
4.7 ★★★★★ 84 Google reviews · 24 photos
88%five-star reviews
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
61%reviews answered by the owner
Oct 2026latest review

The Barley House at Moon Town Crossing at a glance

Google reviewers rate the venue 4.7 out of 5 based on 84 reviews, frequently praising its rustic aesthetic, spacious layout, and convenient on-site hotel access. Positive feedback highlights helpful staff, effective communication during planning, and the suitability of both indoor and outdoor areas for weddings and corporate events. However, several low-star reviews criticize inconsistent staff management, noting issues with setup delays, unfulfilled service promises, and poor coordination during event days.

  • Google rating: 4.7 out of 5 from 84 reviews (88% five-star).
  • Reviews on this page: 84 Google reviews (52 with written comments, 10 with photos).
  • Owner responses: the business replied to 61% of reviews.
  • Most recent review: October 11, 2026.
  • Service: Videographer serving Springfield, Missouri.

Data from Google, last updated October 29, 2026.

Score profile vs other videographers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.

Satisfaction71Reliability80Craft & service–Value–Momentum100Replies to reviews87Satisfaction: 71 (median 97)Reliability: 80 (median 96)Momentum: 100 (median 100)Replies to reviews: 87 (median 46)
This companyVideographers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Barley House at Moon Town Crossing: 71/100 on this factor. Category median: 97.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Barley House at Moon Town Crossing: 80/100 on this factor. Category median: 96.A
80
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Barley House at Moon Town Crossing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Barley House at Moon Town Crossing: 87/100 on this factor. Category median: 46.A
87

Bar = this company · dark tick = category median.

Star ratings

84 Google reviews we collected

  • 5 stars7488%
  • 4 stars34%
  • 3 stars11%
  • 2 stars34%
  • 1 star34%

Praise vs complaints

Phrases our text analysis found in 52 written reviews

  • Praise3487%
  • Complaints513%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1128%
  • Would recommend1128%
  • Quality & results513%
  • Communication513%
  • Price & value513%
  • Speed & response13%
  • Honesty & trust13%

What customers talk about

We read 52 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The venue staff is very nice and easy to work with and the venue is beautiful.”
  • “I recommend this venue, although there were no beverages to be purchased.”
  • “I just can't find enough words to express my gratitude and overwhelming emotion for the beautiful attention to detail on our most treasured day.”
    “Staff, set up, everything else- absolutely TERRIBLE.”
  • “Both Cassie and Morgan were so amazing to work with - they kept open communication on when we would be able to set up for the wedding as well as were…”
  • “The Barley house team is really worth every penny because you are not just paying for a beautiful venue but also a team of girls to help with those li…”
    “…eption venue a few hours before the event started, especially if the price of the space includes staff to create a seamless experience for your big da…”
  • “They were quick to respond to my many questions throughout the whole process.”
  • “Trust me, you won’t regret it and you’ll love it!”

People customers mention

  • Cassie 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

MelodyLocal Guide · 388 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

This is a beautiful small venue with a country feel. We saw the Philharmonic here and it was lovely. I recommend this venue, although there were no beverages to be purchased. That may be choice of the person renting the venue.

ChristinaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My friends held their wedding here. The venue staff is very nice and easy to work with and the venue is beautiful. Both the outdoor and indoor spaces are a really nice place to host any event.

KarenLocal Guide · 128 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★

The building and layout is very nice. The food that was catered was mediocre. There was no ice by the drink station. The veggies were not done. There was ingredients being added to the salad, which was very plain, as the people were serving it up. The deserts were mediocre at best.

IndiaLocal Guide · 382 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I attended a Habitat for Humanity even here in December 2024. Beautiful venue and great atmosphere.

MargaretLocal Guide · 107 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The atmosphere was pleasant. I could definitely see holding a reunion or a wedding reception there. I however took an art class and it was pretty epic

Customer photo from Margaret's reviewCustomer photo from Margaret's reviewCustomer photo from Margaret's review
ChelseaLocal Guide · 94 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Love this venue. I've attended 2 wedding receptions here. Clean beautiful love the concept to open up the patio.

Photos

Customer reviews

4.7 ★★★★★ 84 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Uzumati2020 AllenLocal Guide · 38 reviewsTotal number of Google reviews Uzumati2020 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent staff and its beautiful i recommend it

  • Event type: Wedding
  • Capacity level: 100–200 people
  • Venue style: Rustic
  • Parking options: Free parking lot
xoe zuberLocal Guide · 12 reviewsTotal number of Google reviews xoe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

CUTE AND SIMPLE!!!

Response from the owner · 2 months ago

Thanks, Xoe! We appreciate your kind words. We'd love to host you again at The Barley House!

MelodyLocal Guide · 388 reviewsTotal number of Google reviews Melody has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is a beautiful small venue with a country feel. We saw the Philharmonic here and it was lovely. I recommend this venue, although there were no beverages to be purchased. That may be choice of the person renting the venue.

Response from the owner · 2 months ago

Thank you for the great review, Melody. We appreciate your kind words. The philharmonic events are always a blast! And thank you for your feedback regarding beverage service. We'll take your notes into account as we plan future events.

Christina HahnLocal Guide · 16 reviewsTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My friends held their wedding here. The venue staff is very nice and easy to work with and the venue is beautiful. Both the outdoor and indoor spaces are a really nice place to host any event.

Response from the owner · 2 months ago

Christina, thank you for your kind words. We're so glad your friends chose us and that you enjoyed their wedding at The Barley House. Don't you just LOVE the craftsmanship of the venue? Hope to see you again soon.

adventures with FLY Frances YoungbloodLocal Guide · 871 reviewsTotal number of Google reviews adventures has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It's is a beautiful venue with a rustic vibe.

Response from the owner · 2 months ago

Thanks for the review, FLY Frances Youngblood! We think you summed it up nicely. :) Hope to see you again soon!

Wayne WarnerLocal Guide · 44 reviewsTotal number of Google reviews Wayne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Beautiful venue site, staff was very accommodating

Response from the owner · 2 months ago

Wayne, thank you for your kind words and review. We're so glad you enjoyed your experience with our venue and staff. We'll be sure to pass along your kudos! Hope to see you again soon.

Karen patriotLocal Guide · 128 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The building and layout is very nice. The food that was catered was mediocre. There was no ice by the drink station. The veggies were not done. There was ingredients being added to the salad, which was very plain, as the people were serving it up. The deserts were mediocre at best.

Stan TurnerLocal Guide · 93 reviewsTotal number of Google reviews Stan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great event center

Rj Pimentel11 reviewsTotal number of Google reviews Rj has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had the best day of my life here.

Response from the owner · 2 months ago

Awww, Rj - we LOVE hearing this! Thank you for you choosing The Barley House at Moon Town Crossing.

India VisserLocal Guide · 382 reviewsTotal number of Google reviews India has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I attended a Habitat for Humanity even here in December 2024. Beautiful venue and great atmosphere.

The Barley House at Moon Town Crossing on Google Maps →

Business details