Hair salon · Granite City, IL · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%47+29.9Reliability 28%28+7.9Replies to reviews 8%22+1.8Momentum penalty3−9.7Experts Score= 30Not enough data for value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30SCORE
DGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#97 of 97 wedding hair stylistsiPosition by Experts Score among all companies we track in this category. · better than 0%
4.7★★★★★83 Google reviews · 11 photos
87%five-star reviews
3.40★last 12 monthsiAverage stars on reviews from the last 12 months only.
20%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
$44typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate the salon 4.7 out of 5 based on 83 reviews, with the owner responding to only 1% of them. Customers frequently praise the friendly atmosphere, quick service, and affordable pricing for haircuts, coloring, and styling. However, low-star reviews highlight issues with poor communication, rushed appointments, and cuts that did not match the requested style or length.
Google rating: 4.7 out of 5 from 83 reviews (87% five-star).
Reviews on this page: 83 Google reviews (39 with written comments, 3 with photos).
Owner responses: the business replied to 1% of reviews.
Most recent review: October 21, 2026.
Service: Wedding Hair Stylist serving Granite City, Illinois.
Data from Google, last updated November 3, 2026.
Score profile vs other wedding hair stylists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
The Best Little HairHouseWedding Hair Stylists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Best Little HairHouse: 47/100 on this factor. Category median: 89.C
47
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Best Little HairHouse: 28/100 on this factor. Category median: 83.D
28
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Best Little HairHouse: 3/100 on this factor. Category median: 100.F
3
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Best Little HairHouse: 22/100 on this factor. Category median: 49.D
22
Bar = this company · dark tick = category median.
Star ratings
83 Google reviews we collected
4.7of 5
5 stars7287%
4 stars45%
3 stars22%
2 stars00%
1 star56%
Praise vs complaints
Phrases our text analysis found in 39 written reviews
90%praise
Praise2690%
Complaints310%
Price
What customers reported paying
$44-56% vs typical wedding hair stylists
Middle half of what 3 customers paid ($34–$51) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1034%
Quality & results931%
Speed & response310%
Communication310%
Would recommend310%
Price & value13%
What customers talk about
We read 39 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She’s quick, professional, covered all of my roots, and not expensive.”
“I had a great experience at Best Little hair House.”
“Quick”
“Bekki just cut my daughter's long hair recently and Bekki listened to hey concerns and calmed her nerves easily.”
“DEFINITELY RECOMMEND!”
“great price perfect results”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired The Best Little HairHouse for 3 kinds of job. Pick one to see what they paid and said.
RRita10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Becky was wonderful! She cut my hair just like I wanted it and styled it beautifully. This will be my go to salon from now on!
Paid $40–60Hairstyling
SSherriLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Cute little shop with a great name! (Though younger folks may not get the reference.). Kristin has been cutting my hair for years and she is wonderful. Bekki just cut my daughter's long hair recently and Bekki listened to hey concerns and calmed her nerves easily.
Don't remember the name of who cut my hair, but it was sloppy and she couldn't wait to get me out of there. I was happy with the front, but the back is a mess.
Atmosphere: Relaxing
Maintenance: Well-kept
Response from the owner · a month ago
Thank you for taking the time to share your feedback. I’m sorry to hear that your experience did not meet your expectations. We take concerns like this seriously and appreciate the opportunity to improve. We would be happy to discuss this with you further and see how we can make things right. Please feel free to reach out to us directly
C
Charlene Hunter7 reviewsiTotal number of Google reviews Charlene has written across all businesses on Google Maps, not just this one.
Cute little shop with a great name! (Though younger folks may not get the reference.). Kristin has been cutting my hair for years and she is wonderful. Bekki just cut my daughter's long hair recently and Bekki listened to hey concerns and calmed her nerves easily.
Price: $40–60
Services: Hairstyling, Hair coloring, Bang trim, Haircut, Hair highlighting
R
RiDa WoLocal Guide · 58 reviewsiTotal number of Google reviews RiDa has written across all businesses on Google Maps, not just this one.
Didn’t get anywhere near the hair cut I asked for! And she went way shorter than even the picture. Didn’t do the undercut like I asked and just talked about how she couldn’t wait to get home and drink cause she had the 4th off!! Had to go somewhere else to have it fixed!! It was so choppy and bad!! Never again!
K
Karen KohlerLocal Guide · 41 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
