Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
The Board Store Home Improvements, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%98+13.9Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

The Board Store Home Improvements, Inc.

Cashton, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #72Position by Experts Score among all companies we track in this category. of 103 interior designers · 4.8★ from 405 Google reviews

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Report card

Percentile vs other interior designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Board Store Home Improvements, Inc. is better than 84% of interior designers.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Board Store Home Improvements, Inc. is better than 78% of interior designers.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Board Store Home Improvements, Inc. is better than 99% of interior designers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Board Store Home Improvements, Inc. is better than 98% of interior designers.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Board Store Home Improvements, Inc. is better than 100% of interior designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Board Store Home Improvements, Inc. is better than 100% of interior designers.A
100

Reviews for your job

Customers hired The Board Store Home Improvements, Inc. for 8 kinds of job.

The Board Store Home Improvements, Inc. for bathroom remodeling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Bathroom remodeling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Bathroom remodeling”

Jay11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent installation by Matt and Jared! Very pleased with their work- also, Martha did a great job from the start by assessing what we needed.

Reasonable priceBathroom remodelingBathtub installation
Jill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a complete kitchen, bathroom, and porch remodel done by the wonderful people at the Board Store. I am beyond happy with how things turned out! Anna made the design process so easy and the installers were prompt, professional, and knowledgeable. Every time I walk into one of my new rooms, I am delighted all…

Great priceKitchen countertop installationGeneral window replacementBathroom remodeling
Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very satisfied with personnel in office and we had an excellent installer of our walk in bathroom remodel.

Reasonable priceBathroom remodeling
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The Board Store is great! Kami was exceptional when helping me put together a bathroom that I believe I will love!

Reasonable priceBathroom remodeling
SJVS3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Very good service and installation team. Quiet, respectful, professional. Job was well done, and done as quietly as possible, and very well cleaned up afterward.

Not sureSliding glass door installation & replacementBathroom remodelingService not listed
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The Board Store replaced our tub and shower with a walk in shower. It turned out very well and we are happy with it! Any unforeseen issues were worked through.

Reasonable priceBathroom remodeling
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great experience! Custom shower replacement with a difficult demo of original. The employee that did the demo and install was fantastic! Very diligent, detail oriented and hard working - a rarity these days. He was here 3 days and going 110% the entire time. He ran into some unexpected demo surprises and handled…

Bathroom remodeling
Denise3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We had a wonderful experience! Martha was great to work with on helping us picture what we were wanting. It turned out exactly like we wanted! Dominic was an amazing installer. So courteous, clean and friendly! He explained how and why he was doing things the way he did. Answered any questions we had. He was an amazing one man show!

Not sureBathroom remodeling
SherryLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Reasonable priceDeck installationBathroom remodelingWindow installation

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 76%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General window replacement14—
Sliding glass door installation & replacement12—
Bathroom remodeling9—
Kitchen countertop installation8—
General door installation7—
Vinyl window installation & replacement5—
Kitchen countertop replacement4—
Bathtub replacement4—

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