Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts

Experts Reviews · Company report
The Branch Manager Tree Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

The Branch Manager Tree Service

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 49 tree trimming services · 5.0★ from 288 Google reviews

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Report card

Percentile vs other tree trimming services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Branch Manager Tree Service is better than 98% of tree trimming services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Branch Manager Tree Service is better than 97% of tree trimming services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Branch Manager Tree Service is better than 86% of tree trimming services.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Branch Manager Tree Service is better than 100% of tree trimming services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Branch Manager Tree Service is better than 100% of tree trimming services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Branch Manager Tree Service is better than 100% of tree trimming services.A
100

Reviews for your job

Customers hired The Branch Manager Tree Service for 7 kinds of job.

The Branch Manager Tree Service for cabling & bracing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Cabling & bracing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6

All 6 Google reviews tagged “Cabling & bracing”

SusanLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We had The Branch Manager Tree Service trim our Queen Palms, Oak trees and remove a River Birch. They arrived promptly, did a really good job and cleaned up after the job. The guys were polite and clearly knew what they were doing. I will only use The Branch Manager Tree Service in the future!

Reasonable priceCabling & bracingTree trimming & pruningTree removal
sarahLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

These guys are responsive - respectful - and professional. I had an estimate within 5 days of my first phone call. The job was done within ten days. It looks terrific. They cleaned up after themselves. Definitely give this outfit a try I am very pleased.

Cabling & bracingTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Gus9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very knowledgeable and professional with a team that gets it done!

Cabling & bracingTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Angie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The Branch Manager is so knowledgeable and professional they’re the only ones we let maintain our live oaks. They are the best in the business. I even have several tree surgeons in my neighborhood and we use The Branch Manager every time.

Cabling & bracingTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is my second experience with The Branch Manager tree service. They are very good at what they do and I am completely satisfied by their work. They do the job well, clean up after themselves, and are a pleasure to do business with.

Cabling & bracingTree stump removalTree removal+ Quality+ Professionalism+ Value
JaneLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I used The Branch Manager multiple times and have always been extremely happy with their work. Marc is honest, fair, and a wealth of knowledge about trees. I highly recommend The Branch Manager!

Cabling & bracingTree stump removalTree planting+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 58%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Tree removal74—
Tree trimming & pruning70—
Tree stump removal34—
Tree stump grinding25—
Cabling & bracing6—
Tree planting3—
Tree transplanting3—

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