Experts Reviews · Company report
The Branch Manager Tree Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

The Branch Manager Tree Service

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 49 tree trimming services · 5.0★ from 288 Google reviews

Report card

Percentile vs other tree trimming services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Branch Manager Tree Service is better than 98% of tree trimming services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Branch Manager Tree Service is better than 97% of tree trimming services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Branch Manager Tree Service is better than 86% of tree trimming services.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Branch Manager Tree Service is better than 100% of tree trimming services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Branch Manager Tree Service is better than 100% of tree trimming services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Branch Manager Tree Service is better than 100% of tree trimming services.A
100

Reviews for your job

Customers hired The Branch Manager Tree Service for 7 kinds of job.

The Branch Manager Tree Service for tree trimming & pruning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.70
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree trimming & pruning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 70 Google reviews tagged “Tree trimming & pruning” · showing 40

LisaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The Branch Manager gave us a fair price. They sent out a certified arborist (Barry) to inspect our trees and advise us moving forward beforehand. Gavin and his crew came out and went above and beyond expectations when carrying out and cleaning up the project. We had our very large live oak trimmed back and…

Reasonable priceTree trimming & pruning
Jack10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

The workmen were great. They knew exactly what needed to be done and got right to work. When they left everything was neat a clean you never even knew they were there. Highly recommend!!

Reasonable priceTree trimming & pruning
KrisLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The owner made such an impression on me this company earned five star review. These people are serious about customer satisfaction! I can only say positive things about the crew, they know tree work, work professionally, are respectful and clean up after themselves. They care about the health of tree and, even a…

Reasonable priceTree trimming & pruning
SullyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service and dependable!!

Great priceTree trimming & pruningService not listed
John9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The Branch Manager did a phenomenal job on my trees and bushes. Everything was cleaned up afterwards. I would recommend them for your needs.

Reasonable priceTree trimming & pruning
SoniaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Working with this company has been stress free! They are very knowledgeable and professional. Reasonable pricing as well.

Reasonable priceTree stump grindingTree stump removalTree trimming & pruning
MichaelLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We have been a loyal customer of The Branch Manager for a number of years now. I posted a 5-Star review earlier this year for work they did on our live oaks. We just purchased a new property and had to have 3 sweet gum trees removed from the back yard near the house. The team used a crane that stretched over the…

Great priceTree stump grindingTree stump removalTree trimming & pruning
ChristopheLocal Guide · 317 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These guys were amazing from start to finish. They worked nonstop, were incredibly friendly, and very efficient. I had a few additional requests along the way, and they handled everything without hesitation. When the job was done, they made sure to clean up the entire yard, leaving everything looking fantastic. The…

Great priceTree stump grindingTree trimming & pruning
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The Branch Manager team has helped me at my home and work. Had an emergency ar work and they where there in a couple hours and had the tree taken care of and the property clean! Very friendly and knowledgeable. The have a great team! I highly recommend them. The manager even came back when I had a small tree fall on…

Reasonable priceTree trimming & pruning
Maya8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Did an amazing job with trimming this old, struck by lightning and damaged tree, but still leaving it looking good and healthy. Thorough and professional work, cleaning and communication.

Great priceTree trimming & pruning
CooperLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great local business. We’ve used them twice and had no issues. Very thoughtful admin behind the scenes helped us get trees trimmed and accommodated our travel delays

Great priceTree trimming & pruning
KarenLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The men showed up when they said they would and completed the work agreed upon. They even did a few extras that helped me out a great deal. I have always dealt with Barry Williams, arborist, who I trut to keep my trees healthy. Darrien, the foreman who came out today was professional and helpful. The tree canopies…

Reasonable priceTree trimming & pruningTree removalService not listed
Ginger6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great job by the team in trimming and removing trees today. All very professional, polite and accommodating.Special thanks to Barry and Dave the climber for their participation to the project.

Reasonable priceTree trimming & pruning
Don6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I have been utilizing the services of The Branch Manager for well over 20 years. Marc White and his crew are always outstanding. The prices are very reasonable, service is timely, and the work impeccable! I highly recommend Branch Manager to all of my friends or anyone seeking excellent arborist or tree removal.

Reasonable priceTree stump grindingTree stump removalTree trimming & pruning
RichardLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The best tree care, removal and trimming company in greater Jacksonville Florida with certified arborists to ensure compliance with local and national policies. On time appointments and competitively priced.

Reasonable priceTree trimming & pruning
LucyLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This business is outstanding. My husband and I were impressed by the teamwork of all the workers. If I could give this business a higher rating, I would. From start to finish very efficient The business owner Mark and his team as well all very professional. They made sure they were thorough and removed all the…

Reasonable priceTree stump grindingTree stump removalTree trimming & pruning
MirandaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The Branch Manager gives fast and professional service at a fair price. They respond immediately, get the work done quickly and when the job is completed, they leave the area very clean. I would rate them 10 stars if it was an option!

Great priceTree trimming & pruningTree removal
Thomas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent work , friendly crew, very capable team, on time at a fair price. I would highly recommend them.

Reasonable priceTree stump grindingTree trimming & pruning
arnold7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Branch Manage Tree Service trimmed my Crape Mertles and did an excellent job. Cleaned up after their work. Crew was Excellent.

Great priceTree trimming & pruning
SusanLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We had The Branch Manager Tree Service trim our Queen Palms, Oak trees and remove a River Birch. They arrived promptly, did a really good job and cleaned up after the job. The guys were polite and clearly knew what they were doing. I will only use The Branch Manager Tree Service in the future!

Reasonable priceCabling & bracingTree trimming & pruningTree removal
Connie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have a huge Oak tree in the center of my front yard that needed attention. (see before and after photo) The Branch Manager Tree Service did a wonderful job around my property, limbing up low hanging branches, removing previously fallen tree debris and removing another . They kept me informed from start to finish…

Great priceTree stump grindingTree stump removalTree trimming & pruning
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great company! They did an excellent job including extras. We have used their services many times over the past years. Highly recommended!! Thanks guys and girl.

Great priceTree stump grindingTree stump removalTree trimming & pruning
Jay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience with Branch Manager pruning my large palms. The crew showed up early and did a professional job and clean up which I am very pleased. Would highly recommend their services to anyone. Jay Jacksonville, FL

Reasonable priceTree trimming & pruning
Dale6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This company is amazing. Incredible job they did removing all my trees. They checked with the county about all regulations before removing trees. The whole processs from the consultation, the estimate and the removal was perfect!

Reasonable priceTree stump grindingTree trimming & pruningTree removal
D9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Yet another stellar job done by the crew of The Branch Manager Tree Service. Several good sized trees brought down in a matter of hours. Marc listened to our concerns and delivered. Thank you. Our future new roof will appreciate your work as well.

Tree stump grindingTree trimming & pruningTree removal+ Quality+ Professionalism
Virginia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They did a great job. I’m very impressed. Did exactly what I wanted. Very professional and courteous. I’m glad my tree didn’t have to be cut down. They trimmed the dead stuff and shortened the low hanging branches some.

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Lea11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We have used The Branch Manager on numerous occasions and they are very reliable and do a great job. Competitive pricing is always a plus.

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’ve used The Branch Manager the last few years for all our tree needs. Living in a neighborhood with heavy tree canopy, we’ve entrusted Marc and his crew with caring for all our trees. They are professional, courteous, work clean, answer all my questions, look out for my rose beds and plants, etc. I would and have…

Tree stump removalTree removalTree stump grinding
sarahLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

These guys are responsive - respectful - and professional. I had an estimate within 5 days of my first phone call. The job was done within ten days. It looks terrific. They cleaned up after themselves. Definitely give this outfit a try I am very pleased.

Cabling & bracingTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Beth9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Kayleigh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Call the branch manager now!!! The recommendations and assessment I received from their arborist was solid - educational and saved me money. I called on a Monday, consultant came out to give estimate on Thursday, and I scheduled service for the following Friday. His response to my questions and concerns was…

Customer photo from Kayleigh's reviewCustomer photo from Kayleigh's review
Tree removalTree trimming & pruning
BorisLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We needed a bunch of work - tree in front yard pruned, bushes removed from side and back of house, a red maple cut down in the back and root ball removed and hauled away. Branch Manager estimate came in at half of what the first company was going to charge us (they were going to pass the daily cost of equipment on…

Tree stump removalTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Anna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent crew and wonderful service. Everything was cleaned up and looked great when they were finished. I couldn't have been happier.

Tree trimming & pruning+ Responsiveness+ Quality+ Professionalism
LindaLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are very responsive. They get the job done quickly and clean everything up.

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Lynda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Team was courteous and experienced, work was timely and the price reasonable

Tree removalTree stump grindingTree trimming & pruning+ Punctuality+ Quality+ Professionalism
Donnie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys and gals are nothing but professionals. I highly recommend their service. The team sent for my removal of trees over a pool were enthusiastic about their task and were obviously well trained. They also had a high regard for safety.

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
KristenLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The entire team at The Branch Manager is amazing! From estimating to completion they make things easy and uncomplicated. I especially enjoy the information Marc (owner and Arborist) gives for future care.

Tree removalTree trimming & pruning+ Responsiveness+ Quality+ Professionalism
Gus9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very knowledgeable and professional with a team that gets it done!

Cabling & bracingTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Tammie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

WHY FIVE STARS? From the start, Marc White, a certified arborist, took his time to inspect my sick tree that I thought would have to come down. I was relieved when he said they could save it. Then Marc answered more questions for me as we walked through my property and I feel confident about my trees. I know now…

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Sandy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did a great job trimming and cleaning after. I would defiantly use again.

Tree trimming & pruning+ Quality+ Professionalism

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 58%Overpriced 0%Not sure 3%

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