Home inspector · Downers Grove, IL · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty94−0.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#57 of 88 home inspectorsiPosition by Experts Score among all companies we track in this category. · better than 36%
4.9★★★★★4,144 Google reviews · 24 photos
97%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate The BrickKicker Chicagoland 4.9 out of 5 based on 4,144 reviews, with the owner responding to 72% of them. Customers frequently praise the company for punctual scheduling, affordable pricing, and detailed reports delivered quickly. Inspectors are described as thorough, knowledgeable, and patient, often walking buyers through findings to explain potential issues. However, some low-star reviews criticize the service for missing significant structural, electrical, or plumbing problems, with a few alleging that staff were unresponsive or dismissive when those issues were later reported.
Google rating: 4.9 out of 5 from 4,144 reviews (97% five-star).
Reviews on this page: 4,143 Google reviews (2,834 with written comments, 11 with photos).
Owner responses: the business replied to 72% of reviews.
Most recent review: October 24, 2026.
Service: Home Inspector serving Downers Grove, Illinois.
Data from Google, last updated October 25, 2026.
Score profile vs other home inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
The BrickKicker ChicagolandHome Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The BrickKicker Chicagoland: 94/100 on this factor. Category median: 98.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The BrickKicker Chicagoland: 93/100 on this factor. Category median: 97.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The BrickKicker Chicagoland: 94/100 on this factor. Category median: 100.A
94
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The BrickKicker Chicagoland: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The BrickKicker Chicagoland: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The BrickKicker Chicagoland: 87/100 on this factor. Category median: 84.A
87
Bar = this company · dark tick = category median.
Star ratings
4,143 Google reviews we collected
4.9of 5
5 stars4,02397%
4 stars712%
3 stars60%
2 stars70%
1 star361%
Praise vs complaints
Phrases our text analysis found in 2,500 written reviews
99%praise
Praise5,28299%
Complaints371%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price7927%
Reasonable20370%
Overpriced10%
Not sure62%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1,46127%
Staff & attitude1,37626%
Would recommend84316%
Communication83416%
Speed & response56211%
Price & value1222%
Honesty & trust1212%
What customers talk about
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Eddie, The Brickkicker inspector did an excellent job reviewing the home of first time homebuyer and was amazing in explaining concerns and suggestion…”
“…fix at a later time, an improper laundry room gas vent line which was messed up causing a safety concern and delayed move in for us, and a missed a mi…”
“The inspector was timely in everything, super knowledgeable, explained everything in detail and answered every question I had!”
“I highly recommend him if you're looking for a good home inspector!”
“Given my experience, I would not recommend BrickKicker for any future inspections.”
“…ent job reviewing the home of first time homebuyer and was amazing in explaining concerns and suggestions to the buyer.…”
“They always been very responsive, professional and thorough.”
“…y room gas vent line which was messed up causing a safety concern and delayed move in for us, and a missed a missing outlet besides the passive radon…”
“He was very thorough and was conscientious and fair in identifying issues.”
“My first home I bought was very expensive and I wanted the best of the best and let me tell you this company does not fall short of that.”
“The inspector was on time honest, informative, and took his time with the place.”
People customers mention
Rob77 reviews
Tom52 reviews
Brickkickers37 reviews
Augustine35 reviews
Rivera34 reviews
Chris32 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired The BrickKicker Chicagoland for 8 kinds of job. Pick one to see what they paid and said.
JackLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 21 hours ago★★★★★
Will did an excellent job on our inspection. He was very, very thorough and walked through the house with me to point out every possible problem. He also pointed out all the things that were up to code and working well. I highly recommend him if you're looking for a good home inspector!
Reasonable pricePre-listing inspections
Jesse4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Could not recommend this company enough!!! The inspector was timely in everything, super knowledgeable, explained everything in detail and answered every question I had! As a first time home buyer they really made me feel assured that the property I was about to purchase is in great condition!
Great priceRental property inspections
John10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
Eddie, The Brickkicker inspector did an excellent job reviewing the home of first time homebuyer and was amazing in explaining concerns and suggestions to the buyer. Great job.
Bruce8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
I have never had a bad experience with BrickKicker. I use them for home inspections for myself and recommend them to clients. They always been very responsive, professional and thorough. I would definitely recommend them.
Reasonable price
Ryan2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Brick Kicker was responsive and timely for setting up and conducting a home inspection. Thomas was thorough and knowledgeable. Thomas walked us through key areas and took care to make sure every potential area of issue was identified and noted
Reasonable priceService not listed
Steven11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Tom was super knowledgeable, Extremely professional and friendly, And also helpful!
He answered several questions and gave me a full synopsis on what he saw! Highly recommend!!!
Will did an excellent job on our inspection. He was very, very thorough and walked through the house with me to point out every possible problem. He also pointed out all the things that were up to code and working well. I highly recommend him if you're looking for a good home inspector!
Price assessment: Reasonable price
Services: Pre-listing inspections
Jesse Miller4 reviewsiTotal number of Google reviews Jesse has written across all businesses on Google Maps, not just this one.
Could not recommend this company enough!!! The inspector was timely in everything, super knowledgeable, explained everything in detail and answered every question I had! As a first time home buyer they really made me feel assured that the property I was about to purchase is in great condition!
Price assessment: Great price
Services: Rental property inspections
John Tenuta10 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Eddie, The Brickkicker inspector did an excellent job reviewing the home of first time homebuyer and was amazing in explaining concerns and suggestions to the buyer. Great job.
Bruce Meyer8 reviewsiTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
I have never had a bad experience with BrickKicker. I use them for home inspections for myself and recommend them to clients. They always been very responsive, professional and thorough. I would definitely recommend them.
Price assessment: Reasonable price
Response from the owner · 7 months ago
Hello Bruce. Thanks so much for your 5-star review. We are happy you have chosen us for your home inspections and the recommendations to your clients. We look forward to working with you more in the future.
Ryan McHugh2 reviewsiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Brick Kicker was responsive and timely for setting up and conducting a home inspection. Thomas was thorough and knowledgeable. Thomas walked us through key areas and took care to make sure every potential area of issue was identified and noted
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 3 days ago
Ryan, Thanks so much for your great review. We are happy to hear that you had a great experience with our services. Please give us a call if you are in need of any of our services in the future.
Steven Dutkus11 reviewsiTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Tom was super knowledgeable, Extremely professional and friendly, And also helpful!
He answered several questions and gave me a full synopsis on what he saw! Highly recommend!!!
Price assessment: Great price
Response from the owner · 3 days ago
Thank you Steven for the 5-star review. We appreciate the comments and are happy Tom was able to assist you with your home inspection and that he gave you all the information required to make an informative decision. Hope to be of service in the future.
Aesha PatelLocal Guide · 26 reviewsiTotal number of Google reviews Aesha has written across all businesses on Google Maps, not just this one.
BrickKicker is excellent. I was able to schedule a home inspection during weekend hours within 2 days. I received a call back from Anette immediately after leaving a voicemail to coordinate. Tom S. was our inspector and he is very thorough and knowledgeable as well as a nice person overall. The price was affordable and competitive. Received the detailed report a few hours after the inspection. 10/10 recommend.
Response from the owner · a week ago
Aesha, Thank you for the 5-star review. We are happy that we were able to accommodate your schedule for your home inspection and also that Tom was able to assist in doing the inspection. We appreciate your confidence in us and hope we can be of service in the future.
Erin Avery1 reviewiTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
This was our second experience with BrickKicker. We have been very happy both times. Will did an excellent job explaining things to us and calling out things we never would have thought about. He never seemed annoyed by our questions which was quite comforting, especially when it comes to such a large purchase.
We will definitely use BrickKicker in the future and highly recommend them to others! Especially Will!
Response from the owner · a week ago
Thank you Erin for the awesome review. We are happy to hear that you have the confidence in us to be a repeat client. We are happy that Will was able to assist you with your inspection. He is one of our veteran inspectors and is committed to giving all his clients exceptional service. We hope to be of service in the future.
Ismael Khan7 reviewsiTotal number of Google reviews Ismael has written across all businesses on Google Maps, not just this one.
Will was very thorough and went through everything in full detail with me. Highly recommend!
Response from the owner · a week ago
Ismael, Thank you for the 5-star review. We are happy that Will was able to assist you with your inspection. He is one of our veteran inspectors and is dedicated to all of his clients. Thank you for choosing The Brickkicker.
Michael Nardi2 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Very knowledgeable. Left feeling confident in the inspection
Response from the owner · a week ago
Michael, Thank you for the great review. We are happy to hear that you had a great experience with your home inspection. We hope to be of service in the future.
