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The Bug Man & Moore Wildlife Solutions

Pest control service · West Terre Haute, IN · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#54 of 60 mosquito control servicesPosition by Experts Score among all companies we track in this category. · better than 10%
4.8 ★★★★★ 160 Google reviews · 22 photos
92%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
3.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
82%reviews answered by the owner
$177typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

The Bug Man & Moore Wildlife Solutions at a glance

Customers frequently praise the company for prompt scheduling, thorough inspections, and effective treatments for pests like wasps, ants, and mice. Reviewers highlight the staff's professionalism, friendliness, and willingness to answer questions about preventing future infestations. However, some low-star reviews criticize the pricing as excessive and note instances of missed appointments or a lack of follow-up communication after initial contact.

  • Google rating: 4.8 out of 5 from 160 reviews (92% five-star).
  • Reviews on this page: 160 Google reviews (128 with written comments, 1 with photos).
  • Owner responses: the business replied to 82% of reviews.
  • Most recent review: October 5, 2026.
  • Service: Mosquito Control Service serving West Terre Haute, Indiana.

Data from Google, last updated November 10, 2026.

Score profile vs other mosquito control services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction81Reliability79Craft & service100Value100Momentum100Replies to reviews100Satisfaction: 81 (median 96)Reliability: 79 (median 95)Craft & service: 100 (median 98)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 100)
This companyMosquito Control Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Bug Man & Moore Wildlife Solutions: 81/100 on this factor. Category median: 96.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Bug Man & Moore Wildlife Solutions: 79/100 on this factor. Category median: 95.B
79
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Bug Man & Moore Wildlife Solutions: 100/100 on this factor. Category median: 98.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Bug Man & Moore Wildlife Solutions: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Bug Man & Moore Wildlife Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Bug Man & Moore Wildlife Solutions: 100/100 on this factor. Category median: 100.A
100

Bar = this company · dark tick = category median.

Star ratings

160 Google reviews we collected

  • 5 stars14792%
  • 4 stars64%
  • 3 stars11%
  • 2 stars11%
  • 1 star53%

Praise vs complaints

Phrases our text analysis found in 128 written reviews

  • Praise19898%
  • Complaints42%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price222%
  • Reasonable667%
  • Overpriced00%
  • Not sure111%
$177+85% vs typical mosquito control services

Middle half of what 7 customers paid ($168–$188) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6231%
  • Quality & results3819%
  • Speed & response3618%
  • Would recommend2713%
  • Communication147%
  • Honesty & trust136%
  • Price & value126%

What customers talk about

We read 128 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She was professional, knowledgeable and hardworking.”
  • “He is very polite and very professional and does an awesome job- he’s very thorough at what he does to make sure it’s done correctly!”
  • “She came out quickly and addressed our concerns and was so nice.”
  • “So glad we called and would highly recommend her to friends and family.”
  • “Great quality work that fits with the historic look of my house, excellent communication and reliable.”
  • “She is professional and reliable which I why I continue business with them.”
  • “Fair price, clear communication, and all around a great experience.”
    “Way over priced”

People customers mention

  • Tausha 11 reviews
  • Beck 3 reviews
  • Mike 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired The Bug Man & Moore Wildlife Solutions for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Joanne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Came the day I called! Very nice people. Took care of a huge hornet nest in minutes.

Paid $180–200Reasonable priceHornet & wasp extermination
Kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Prompt and excellent service! Had a wasp and yellow jacket infestation in our pick up truck. All taken care of. Thank you

Paid $180–200Great priceHornet & wasp extermination
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Melissa was very informative and friendly. We appreciated that. We highly recommend the bug man.

Paid $160–180Reasonable priceAnt extermination
Brenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tausha was very attentive to my requests and went out of her way to answer all my questions. She was very thorough. And someone I was comfortable having in my home. Thanks for being so professional !

Paid $160–180Reasonable priceAnt extermination
MargaretLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Tasha was on time and very informative. We asked a lot of questions and she answered them all. Even gave us some good suggestions for the future. So glad we called and would highly recommend her to friends and family. Thank you again Tausha.

Paid $160–180Not sureGeneral pest inspectionCockroach exterminationBug & insect extermination
Kaylee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service!!! Tausha Beck came out with in a couple hours of my call to get rid of the hornets nest in our back yard. She did the job quickly and saved us so much money by not calling for a lift. Thanks Tausha for doing such a great job!! I will definitely be calling The Bug Man again for future services.

Paid $180–200Reasonable priceHornet & wasp extermination

Photos

Customer reviews

4.8 ★★★★★ 160 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Joanne Telle3 reviewsTotal number of Google reviews Joanne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Came the day I called! Very nice people. Took care of a huge hornet nest in minutes.

  • Price assessment: Reasonable price
  • Price: $180–200
  • Services: Hornet & wasp extermination
  • Pest type: Other
Mark Davis2 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had Tausha out to spray for stink bugs. She was professional, knowledgeable and hardworking. Hopefully the results will be good.

  • Pest type: Other
Kim Houston1 reviewTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Prompt and excellent service! Had a wasp and yellow jacket infestation in our pick up truck. All taken care of. Thank you

  • Price assessment: Great price
  • Price: $180–200
  • Services: Hornet & wasp extermination
Mary Ann1 reviewTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Melissa was very informative and friendly. We appreciated that. We highly recommend the bug man.

  • Price assessment: Reasonable price
  • Price: $160–180
  • Services: Ant extermination
Jessica Conley2 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tausha was great! She came out quickly and addressed our concerns and was so nice. Treatment was super effective after just one treatment and haven’t seen an ant inside since!

  • Services: Ant extermination
ken cole7 reviewsTotal number of Google reviews ken has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The service was outstanding. I trust these people a lot.

  • Price assessment: Reasonable price
  • Price: $160–180
  • Services: Ant extermination
Brenda Goodier4 reviewsTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tausha was very attentive to my requests and went out of her way to answer all my questions. She was very thorough. And someone I was comfortable having in my home. Thanks for being so professional !

  • Price assessment: Reasonable price
  • Price: $160–180
  • Services: Ant extermination
David ScheckLocal Guide · 15 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bugs be gone! We live in woods by water and bugs were always a problem. Not any more. Effective, convenient, reliable. Thanks

Margaret BarnesLocal Guide · 32 reviewsTotal number of Google reviews Margaret has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tasha was on time and very informative. We asked a lot of questions and she answered them all. Even gave us some good suggestions for the future. So glad we called and would highly recommend her to friends and family. Thank you again Tausha.

  • Price assessment: Not sure
  • Price: $160–180
  • Services: General pest inspection, Cockroach extermination, Bug & insect extermination, Ant extermination
Response from the owner · 11 months ago

We’re so glad you had a great experience with Tasha! She loves helping clients feel informed and prepared, and we’re happy to hear she made a positive impression. Thank you for recommending us to your friends and family, Margaret!

Joe Deverter6 reviewsTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The Bug Man came recommended from a neighbor and I’m so happy I found out about this company. Tausha came to our house on time and she was professional, informative and very nice. The Bug Man (Tausha) took care of all of our pest issues. This is the first fall we could sit outside and not be bothered by bugs. I would Highly recommend Tausha and the Bug Man! She delivers on everything promised.

Response from the owner · 11 months ago

Thank you so much for your wonderful review, Joe! We’re thrilled to hear our team was professional, informative, and able to solve all your pest issues. It’s great that you can enjoy your outdoor space this fall!

The Bug Man & Moore Wildlife Solutions on Google Maps →

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