Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts

Experts Reviews · Company report
The Bug Man & Moore Wildlife Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

The Bug Man & Moore Wildlife Solutions

West Terre Haute, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 60 mosquito control services · 4.8★ from 160 Google reviews

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Report card

Percentile vs other mosquito control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Bug Man & Moore Wildlife Solutions is better than 81% of mosquito control services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Bug Man & Moore Wildlife Solutions is better than 79% of mosquito control services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Bug Man & Moore Wildlife Solutions is better than 100% of mosquito control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Bug Man & Moore Wildlife Solutions is better than 100% of mosquito control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Bug Man & Moore Wildlife Solutions is better than 100% of mosquito control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Bug Man & Moore Wildlife Solutions is better than 100% of mosquito control services.A
100

Reviews for your job

Customers hired The Bug Man & Moore Wildlife Solutions for 8 kinds of job.

The Bug Man & Moore Wildlife Solutions for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$134
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#38 / 43

All 11 Google reviews tagged “Spider extermination”

Bob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had ants and spider issues. The Tech Mike was quick to respond and explain his plan once he evaluated the situation. We have not seen one ant or spider since then. They are definitely my go to pests control company and Mike is great to work with. I highly recommend them.

Ant exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Floyd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tech called ahead and worked with our schedule to insure a convenient time, also very professional with the work he performed

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Professionalism
LarryLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike is knowledgeable, capable and considerate. He cares about his clients. He is a valuable asset to your company.

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Professionalism
RLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always enjoy seeing Melissa. She's very friendly, thorough. But, this review site is Not user friendly. When I used the QR Reader on my phone, what it downloaded was not this review site. I installed a new QR Reader app, & the same thing. You need to check out the QR Reader yourself and see what comes up. I finally…

Ant exterminationBug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
JenniferLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and well worth every penny. I would advise anybody if you're looking for some place like this. This is the one to select.

Ant exterminationBug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Lonna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Keith does a great job! Has a wonderful attitude!

General pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Jon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The service is effective and efficient. The people are friendly and professional. Melissa is always on time and communicates very well for scheduling. They are fantastic.

Cockroach exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
ShawnLocal Guide · 206 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Summer and the whole crew at Bug Man is awesome! Summer has been our trusted pest control rep for over 5 years. We trust her and the services provided. Always on-time and friendly. Would recommend to anyone looking for a pest control company.

Ant exterminationFlea & mite exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
Patti2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

FANTASTIC!

Bee exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Carter9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Cockroach exterminationGeneral pest inspectionRodent extermination+ Quality+ Professionalism
Malcolm2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Cockroach exterminationSpider exterminationTermite inspection

Price

$177+85% vs typical mosquito control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 67%Overpriced 0%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection24$53–$103
Bug & insect extermination18$60–$126
Ant extermination11$55–$173
Spider extermination11$61–$134
Cockroach extermination10$106–$323
Rodent extermination7$81–$323
Termite inspection5$153–$385
Termite extermination5$113–$371

Compare with

A Plus Pest and Wildlife Control logoA Plus Pest and Wildlife ControlExperts Score 100West Terre Haute · 5.00★Haven Environmental Pest Control logoHaven Environmental Pest ControlExperts Score 98West Terre Haute · 4.98★Barbee's Pest Control logoBarbee's Pest ControlExperts Score 97West Terre Haute · 4.96★