Experts Reviews · Company report
The Bug Man logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty93−0.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

The Bug Man

Baton Rouge, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #148Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 1,639 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Bug Man is better than 91% of pest control services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Bug Man is better than 93% of pest control services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Bug Man is better than 93% of pest control services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Bug Man is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Bug Man is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Bug Man is better than 71% of pest control services.B
71

Reviews for your job

Customers hired The Bug Man for 8 kinds of job.

The Bug Man for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.156
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$88–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 186
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 156 Google reviews tagged “Cockroach extermination” · showing 20

JimmyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Jacque was on time to my house based on our appointment time. He did a thorough job after he explained what he was going to do today. Notified me when he finished . would recommend him and the Bugman for all your pest needs.

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Punctuality+ Professionalism+ Value
ShanonLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Our service Provider Travis has maintained the property to its fullest. Hes help maintain the ants on the property and has lots of knowledge. He is very professional an attentive and will notify us of any issues were having on the property. The Bug Man has been our provider for several years and we haven't had any…

Great priceAnt exterminationCockroach extermination+ Quality
Durand10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

These guys are awesome!

Termite inspectionTermite exterminationSpider extermination+ Quality
Melinda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have use “The Bug Man” for several years and very pleased with the service . The technician was punctual and respectful of my time. He was also courteous and polite when taking care of my home’s pest control needs. Thank you!

General pest inspectionCockroach exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
CarlaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Still Going Strong After 7 years of Service!! Thank Y'all so Much Good Customer Service and Good Prices!!

Paid $80–100Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Blake10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Been Using them for a while now they’ve been doing a great job for me from day one. I recommend them to everyone!!

Spider exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Quality
connie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Eric is a wonderful man we enjoy him coming to not only take care of our spraying needs but also for his conversations.

Flea & mite exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Always on time, call before appointment and does a great job. All the above.

Home inspectionRodent exterminationSpider extermination
AlanLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Too many different changes in the actual technician that does the work. I was told one thing over the phone when scheduling the appointment but the actual technician told me something different and changed the narrative. Walked the house after he left and it appeared like nothing was done. It’s been better in the past.

Paid $80–100Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Value
Daneaux10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Reachelle is very professional as well as personable. Always on time and no bugs.

Termite inspectionGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Quality
Regina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Good service. Don’t like new text method of billing. Prefer paper invoice.

Reasonable priceRodent exterminationSpider exterminationCockroach extermination
Billy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Barret was polite and easy to talk to

Not sureGeneral pest inspectionCockroach exterminationBug & insect extermination
Dyan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jacob, our new Bug Man, was great! He had no problem with our zoo of dogs and cats!

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Cheryl13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Lately good communication and good message on work fone on property.

General pest inspectionCockroach exterminationAnt extermination+ Quality+ Value
wilmer13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The Bugman is a reliableble and Very fine company to do business with, people you can trust to get the job done

Home inspectionHornet & wasp exterminationTermite extermination+ Punctuality+ Professionalism
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I am very pleased with the service I receive from Travis my exterminator. He is professional, knowledgeable, courteous, does a great job taking care of my extermination issues.

Spider exterminationCockroach exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Diane10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We have had The Bug Man treat our house regularly for years. We have very few bug problems, but if we have an issue between routine treatments, they will retreat the area at no extra cost. The technicians are friendly, knowledgeable and very competent. They often do little extras, like brush away the bugs on the…

Cockroach extermination+ Responsiveness+ Value
Deborah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I live out of state and have only spoken over the phone with Aaron. The company came highly recommended. I only handle the finances.

Home inspectionRodent exterminationCockroach extermination+ Punctuality
BillLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Friendly people...good service

Termite inspectionSpider exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Devlin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Brian Delatorre was very pleasant to work with, he explained everything that they were going to do and preformed it on time when I called them to do it.

Rodent exterminationGeneral pest inspectionCockroach extermination+ Professionalism

Show more cockroach extermination reviews (136 more) →

Price

$141+19% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 67%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Termite extermination271$133–$371
General pest inspection267$66–$136
Termite inspection182$93–$323
Cockroach extermination156$88–$282
Bug & insect extermination155$66–$146
Ant extermination123$86–$246
Spider extermination111$73–$159
Home inspection90$66–$173

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