Experts Reviews · Company report
The Bug Man logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty93−0.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

The Bug Man

Baton Rouge, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #148Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 1,639 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Bug Man is better than 91% of pest control services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Bug Man is better than 93% of pest control services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Bug Man is better than 93% of pest control services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Bug Man is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Bug Man is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Bug Man is better than 71% of pest control services.B
71

Reviews for your job

Customers hired The Bug Man for 8 kinds of job.

The Bug Man for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.50
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$124–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 159
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 50 Google reviews tagged “Flea & mite extermination” · showing 20

CherylLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

We have been with The Bug Man for decades bc they give great customer service and effective pest control at a reasonable price.

Paid $200+Reasonable priceHornet & wasp exterminationTermite exterminationSpider extermination
carlLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The office workers and techs are phenomenal. Polite and pleasant to deal with. And, importantly, they come when called.

Hornet & wasp exterminationTermite exterminationFlea & mite extermination
KatLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jordan is the new tech on our route and has been servicing our two properties in the New Orleans area for the past 6 months. We are very happy with how thorough and detailed Jordan is with the treatments and always timely with scheduling our quarterly pest control. Thanks Jordan and Bug Man for always providing the best service and technicians!

Reasonable priceFlea & mite exterminationGeneral pest inspection
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tech was very nice and friendly. He explained what and why he was spraying.

Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Stephanie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

TJ came out and fixed up a proposal we went over it and it was a little bit out of my price range so he modified it brought the price down drastically. I spent the weekend me and my daughter prepping I'm getting my home ready and then Tony came out Monday morning and exterminated my whole house. I have a five…

Paid $200+Reasonable priceFlea & mite exterminationGeneral pest inspection
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tech was a good person. Talked , walked the area with me addressed my concerns and acted to eliminate the pest.

Paid $200+Reasonable priceFlea & mite extermination
connie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Eric is a wonderful man we enjoy him coming to not only take care of our spraying needs but also for his conversations.

Flea & mite exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
Melanie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Travis the bug man has done a wonderful job getting and keeping my house bug free. Thank you very much for all your hard work.

Flea & mite exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
AngelaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Awesome job. Got appt fast and they were here on time, sprayed my bugs away and got rid of most of those annoying huge skeeters.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Linda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always do a thorough job

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
BryanLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always so friendly, informative. Oh, and I don't have bugs or ants anymore.

Bug & insect exterminationFlea & mite exterminationGeneral pest inspection
Kristina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had been told that The Bug Man was the best place to ensure that fleas would be gone when my dogs arrive from training camp, and also that the gnats that bother me throughout the household could be eliminated. "No One Else Can Get It Done," my neighbor told me. Their employee, Rebecca, arrived on time and…

Flea & mite extermination+ Responsiveness+ Punctuality+ Quality
Peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend, helped with my issues really quick. Called me back fast

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Ashley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We got in touch with Chris to come Out to our home to check out the area due to seeing a few fleas and having a baby in the house. He was extremely kind and helpful and worked well with our schedule to choose a date for service. He accommodated us well and got the job done quick! He shared a lot of knowledge and…

Flea & mite extermination+ Responsiveness+ Punctuality+ Quality
Lorraine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good attention to detail and explaining any issues or concerns. Have always been satisfied with their service

Bug & insect exterminationFlea & mite exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
MarianLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best pest control I have been using this service since 2017 when I was renting a house. Then I bought my house and I still keeping them. Not more pest at home. You have to do it every 3 months and it will be enoug to live in an environment free of insects

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Jay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Inspector was on time as scheduled, he did a thorough inspection and was very friendly.

Flea & mite extermination
CharlesLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Excellent. Thorough

Ant exterminationFlea & mite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Clay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Very consistent service. Very effective treatment Great customer service!

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Melanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been customers for over Twenty years. The Bug Man is reliable and always goes the extra mile to solve any issues that we have with pests.

Bed bug exterminationCockroach exterminationFlea & mite extermination+ Professionalism

Show more flea & mite extermination reviews (30 more) →

Price

$141+19% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 67%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Termite extermination271$133–$371
General pest inspection267$66–$136
Termite inspection182$93–$323
Cockroach extermination156$88–$282
Bug & insect extermination155$66–$146
Ant extermination123$86–$246
Spider extermination111$73–$159
Home inspection90$66–$173

Compare with