How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty93−0.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREThe Bug Man
Baton Rouge, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #148Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 1,639 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired The Bug Man for 8 kinds of job.
The Bug Man for general pest inspection
Clear ✕All 267 Google reviews tagged “General pest inspection” · showing 220
Jacque was on time to my house based on our appointment time. He did a thorough job after he explained what he was going to do today. Notified me when he finished . would recommend him and the Bugman for all your pest needs.
Very pleased with Mr. Brian Delatorre and the other gentleman that responded today for my consultation. They were helpful, informative, and friendly. I’m looking forward to my quarterly treatments. Thanks again!
I’ve had a great experience with The Bug Man for my home’s pest control services. The team is professional, friendly, and dependable. I appreciate their communication and the care they take when servicing my home. It’s always a pleasure dealing with a company that values its customers and provides quality service. I…
The Bug Man is the most dependable and thorough pest service! I have used them for years and never had a problem.
Quick and efficient
We have been with The Bug Man for decades bc they give great customer service and effective pest control at a reasonable price.
Have been a customer for 23 years, always great service!!
Very good experience and sales and installation were excellent!
Great communication and service!
Gentleman who provided services for me today was very knowledgeable and professional. I was very impressed.
These guys are awesome!
The office workers and techs are phenomenal. Polite and pleasant to deal with. And, importantly, they come when called.
Jason was amazing at finding all the areas where the ants were hiding and getting them knocked out! 10/10
Jordan is the new tech on our route and has been servicing our two properties in the New Orleans area for the past 6 months. We are very happy with how thorough and detailed Jordan is with the treatments and always timely with scheduling our quarterly pest control. Thanks Jordan and Bug Man for always providing the best service and technicians!
Great service. Very prompt and efficient
Very happy with the service provided by The Bug Man team! John was very helpful answering all of my questions over the phone. Austin was thorough with spraying in and around everything in the house, ensuring that the initial problem inside is taken care of right away! Im extremely happy with what I've seen so far…
I have use “The Bug Man” for several years and very pleased with the service . The technician was punctual and respectful of my time. He was also courteous and polite when taking care of my home’s pest control needs. Thank you!
Wouldn’t use anyone else. Always on time, professional and so easy to work with.
Professional. Always on time. Great customer service. Shout out to ken—he went the extra mile.
Very courteous, On time, did a thorough job.
Still Going Strong After 7 years of Service!! Thank Y'all so Much Good Customer Service and Good Prices!!
Great friendly service
They come out twice a year and do my termite inspection, even in the pouring rain they still do the inspection thoroughly and completely.
Been Using them for a while now they’ve been doing a great job for me from day one. I recommend them to everyone!!
I have used The Bug Man pest control service for years and have always been satisfied with the quality of service received.
Mr Chris and Everyone at the bug man are fast friendly, knowledgeable, and very professional. I would recommend these guys to everyone. Keep up the great work.
prompt courteous service
TJ came out and fixed up a proposal we went over it and it was a little bit out of my price range so he modified it brought the price down drastically. I spent the weekend me and my daughter prepping I'm getting my home ready and then Tony came out Monday morning and exterminated my whole house. I have a five…
Service man was very friendly and courteous. Explained what he did thoroughly. Ive been with The Bug Man for years and never had any complaints.
Austin, did a great job and was very thorough .
Nick was awesome, knowledgeable and all around super informative and professional. We look forward to continuing our service with The Bug Man trusting them to protect our property from the creepy crawlers!! 2 out of 2 house cats approve!!
Polite and professional service.
Always on time, call before appointment and does a great job. All the above.
Byron is awesome! He's always on time and is friendly and professional! They do a great job with treating my house. My house is older and is raised and I have no roaches or other pests. Highly recommend them.
Thorough, communicative, and professional.
Tony is great!
Awesome service from everyone, very knowledgeable techs, on time and very professional! Would highly recommend.
Excellent service
Great service, excellent communication.
Ken was prompt and professional. Great service. Highly recommend.
Mr Chris very professional knowledgeable and polite by telephone and in person
They were very receptive to my requests and always answered me promptly
Dear Bug Man Team I wanted to take the time to express my appreciation for your always professional and timely service. I personally appreciate the exterior treatment as well as my dog enjoys it since she is undisturbed during your visits. Thank you for your excellent work. Respectfully The Anderson Family
Excellent service! Always friendly, very reasonable rates, and always on time. I never find any living bugs in my home. The rep will come between visits if there are any issues. Highly recommend!
Great job ...always follow up in case I forget
Josh the owner of bug man came out and saturated the place for roach control, this company is thorough, professional and reasonably priced! I've tried a few pest control services and bug man is the only one that produce results, you can't go wrong with this company! Thank you Josh A very satisfied customer David Somers
Tony is always prompt, friendly and professional.
First pest control treatment by Ken from Bugman. Communicated very well to setup date / time, arrived on time, and asked me all the questions necessary to do a complete treatment. Very good service! Thanks
Our guy Rob is the best! Really appreciate the attention to detail and going the extra mile if we have any issues with bugs. Thanks y'all
The Bug Man is very professional. Service is quick to set-up. The staff is friendly, knowledgeable. I live in Lafayette and was able to continue services here. Prices are great for the area, top rated industry products used. Feel great knowing my home is pest free!
I absolutely love my technician! She is the absolute best, I have referred her to one of my closest friends and she loves her as well. If it wasn’t for her honestly I’m not sure if I would use the service. She’s that good!
This pest control company has it all! They communicate effectively, show up on time and they do a great job. The Bug Man has serviced all our properties for almost 15 years and I would recommend them to anyone and everyone!
Great service..
The agent who services my family is awesome, knowledgeable and thorough. We are extremely pleased with his service and how well he represents the company.
Great job Appreciated the techs proactively eliminating ant beds close to homes perimeter.
We are still seeing mice in our building. We had boxes put around the building but still are seeing a lot of activity.
Excellent company..
Been with them for years! Excellent customer service. From calling the office, to the employees who come to our home, we have very happy with them. We know we are being protected from any pests, especially termites! Thanks for all the excellent services!!
Great experience with pest control services from the Bug Man. Reasonable pricing, kind staff, and effective product. Keara is full of enthusiasm and excellent customer service. Aaron took his time to address issues and explain best protocol. Highly recommend.
Reachelle is very professional as well as personable. Always on time and no bugs.
The Bug Man is always professional & it’s easy to do business with them.
Great communication and service.
Well, they real polite and courteous people. If you have a problem of scheduling and they hadn’t showed up they forgot about you. They make sure that they come the next scheduled time that you are good.
I can’t say enough about the person that serviced my house with The Bug Man. She was very professional and thorough. Love this company and can always depend on them with any concerns.
Barret was polite and easy to talk to
Lately good communication and good message on work fone on property.
Raschelle is excellent! She’s on time with her appointments and is super efficient when she gets here. ALWAYS pleasant! IF she's running late I get a call to let me know. Great service and no bugs between visits!
On time excellent service friendly personnel.Recommend their services.
I use The Bug Man for pest control on a quarterly basis. Aaron always does an excellent job!!!
Have used Bugman for years. Always great service, excited to have Rebecca back as my service person, always thorough, professional and friendly.
Very professional
Rachel is very friendly, thorough and professional. She checks the entire yard she sprays the entire house. If you have any concerns, she answers your questions
The Bugman is a reliableble and Very fine company to do business with, people you can trust to get the job done
I have always been extremely pleased with my service from The Bug man I will miss Barrett as my service rep. David our new rep asked about any specific instructions since it was his initial visit. I know I’ll continue to be satisfied with The Bug Man’s service.
Eric always gives me an ETA and arrives on time.
Very professional and listens to what you need done. Always on time. It’s been great. I have not seen any roaches or spiders since using the Bug Man. Keep up the good work
Chris is a great employee and very professional. I am a huge advocate of the BugMan. I recommend them highly.
Professional courteous competent service.
Contacted this business for spiders, we're on the job within a week.
Steven is efficient, polite and professional!!
Brian Delatorre was very pleasant to work with, he explained everything that they were going to do and preformed it on time when I called them to do it.
Steven always does a terrific job!
Reliable
Eric is easy to work with and does a great job - friendly, courteous, always goes above and beyond. He sprays everything, then removes any spider webs that have started all around porch outside. Definitely worth the money!
Professional local bug man. Been using them since I purchased my home!
Been using the Bug Man for over 20 years. Very professional and I feel like my home is being protected from termites.
Ken Williams is a great guy and very professional.
Mr. Aaron with the Bug Man is very professional and on time.
Awesome job. Got appt fast and they were here on time, sprayed my bugs away and got rid of most of those annoying huge skeeters.
They were prompt and professional will continue business with The Bugman.
Great company! They have provided pest control & termite services for me for decades. They are always professional, knowledgeable, & responsive.
Always were professional, helpfully, friendly and timely.
Always do a thorough job
Best prices and tech is very knowledgeable office personnel are the best very understanding
Steven was so informative and professional as always! He is very passionate about his job!
Through, professional, friendly, when a problem pops up like once time ants appeared she was willing ti address immediately plus had what was needed to set in place and leave in case of returnz
We have used this service for the past 15 years in our home and they serviced this home prior to us living her .. they are the best
The technician that works with us is terrific. He works with our schedule, and when we had to suddenly reschedule because of illness, he did not forget about us and called to reschedule. Very thorough spring in and outside of the house!
The Bugman is very responsive and reliable for our bug and termite needs. They are flexible and accommodate my schedule.
Excellent service!
I have used The Bug Man for about 20 years and have always been satisfied.
Very courteous, respectful and knowledgeable.
Very nice and am comfortable around him. Nice people
This NOLA for this location has been challenging. You’re supposed to get follow up service for live bugs, but no one responds to emails or they pick up up the phone and tell you someone is coming but they never come. Then I called to get an apppointment and the person was a no show. We paid thousand of dollars for…
Always so friendly, informative. Oh, and I don't have bugs or ants anymore.
Great company with great people.
Great business to work with- quick service, friendly, highly recommend
Great service and knowledge of the products used. Thank y’all
The Technician was very professional and took his time… it was an AWESOME EXPERIENCE!!!!
We have used The Bug Man for 12 years and recommend them highly. They have treated regularly for bugs and termites.
Great service, very consistent and easy to work with.
Highly recommend, helped with my issues really quick. Called me back fast
I’ve been a customer of The Bug Man for over 25 years, and I’ve never been anything but pleased. The staff (especially Tre!); the service; the products; the professionalism…all of it top notch. Kudos on doing such a great job with something so important in our neighborhood. Pest control at its best. Thank you Bug Man!
I’ve used The Bug Man for years and through a few moves. Everyone is friendly and professional. Eric is my technician and he is always on time and efficient. I would definitely recommend their services.
Chris has been coming to my home for years. Always know he will do a great job.
We have used the Bug Man for several years now. They have always been professional, friendly, cost-effective, on time, and they are a locally owned family business. I highly recommend them and I don’t do that often. Love ya, Bug Man !!
I’ve been using the Bug man for a few years now. They are great! Always on time. Send reminders when you’re due and most importantly, always take care of any issues we are having. Highly recommend the Bug Man.
Always on time and very professional!
They took care of an old bill that my parents had, and setup an appointment to come take care of a problem within 2 days. Great service & support.
Easy to deal with. Always prompt
This was the first time they have called to schedule an appointment and I give them a date to confirm and I didn’t hear back because they were just over loaded… I guess that’s a good thing
Great Service. Chris is the best!!
Great service
Best pest control in Baton Rouge, by far!
A+ Locally owned and operated. Very fast response, professional and polite workers, great service. Highly recommend.
Office scheduler and technicians were great.
Always prompt and professional, very knowledgeable and helpful finding a path forward.
Great job and excellent customer service.
Steven went above and beyond. He truly is a hard worker and so kind! 10/10 recommend!
This was an excellent company but has been lacking in service for the last year and a 1/2.
They did a good job & I dnt see no bug no more outside at night
Excellent service. Arrived at scheduled time. Tommy introduced himself and was very friendly. He communicated what he encountered. I am very pleased withThe Bug Man. Always professional. Schedule set to return in 6 months. No issues. Use them. You won’t be sorry.
Service was great. Tech was professional and considerate. My only disappointment was they couldn’t guarantee for spiders and no one made him aware of my coupon. Otherwise, they’ve earned a new customer. Update: I’ve been with the company almost a year and rarely see anything inside my home. New tech assigned and he is just as courteous and professional
Good job. Good people
The Bug Man has been taking care of the house for years dam good job keep up the excellent work. 😊
Service takes care of insects.
I've used the Bug Man for years. Very professional.
Andy is my rep and I can depend on him to keep me on schedule quarterly. He’s Very prompt, professional, friendly, uniform always neat.
Chris is always professional and efficient, as well as friendly.
Great job very good man took care of our problems 👍
Chris has to be the best lookin Bug Guy I've ever seen!
Excellent service, very dependable, and attentive to details. Definitely would recommend.
They were every professional, was starting to rain, but still continued to do job, kind & friendly.
Chris is the BEST!!
They are always kind, professional and timely. They work with our schedule and if we see movement in-between services, they are but a phone call away.
Very polite,friendly people…got there at the right time…questions answered when I asked something…highly recommended
Eric our exterminator, has been our Bug Man professional for many years. We love the thorough service, the recommendations and most of all the trust that whatever our pest problems, they are dead after Eric leaves, lol. No more spiders, red ants or rats (garage). The convenience is a plus. If we are not here Eric…
This is a great service to have.
I’ve used the Bug Man at my home and for my remodels. They are very responsive, professional and take pride in what they do, as they would treat their own home.
Great service for over 30 years!
Great service. Ed came out and gave a thorough report of his findings. We opted for the borate treatment and are satisfied. Thanks again Bugman!
Eric, the technician is wonderful. Very thorough. On time and very professional.
This company is great! Byron is our guy and he is amazing. Would highly recommend.
The Bug Man was recommended to us and we are very grateful for the referral. The turnaround time was quick from our initial inquiry. They have a web portal for invoices, payments and communication for service requests. Their staff is friendly, knowledgable and helpful. The service was on time and completed…
Their service is top notch. Incredibly responsive. Always on time & go a step above when they are on site. If you aren't home during treatment, you're left a personalized note detailing the service and a card to follow up with any issues.
Great and professional service every single time!
Stephen is always super nice and on time! He is very accommodating with our schedule and always fun to talk to! We will continue to use their service!
The agent was knowledgeable and very helpful. I would use them again in a second!
Chris, with The Bug Man is excellent. He is always on time, friendly, very informative as to what is happening at our property and highly experienced in finding a solution. I highly recommend.
Adam was absolutely great! Very informative and very nice!
The Bug Man has provided me and my family excellent service time after time. They are professional, courteous, and effective. I have lots of structures on my property and they service them all, inside and out. And they always work around my schedule.
I’ve been using The Bug Man for about 2yrs now and always very pleased with the service. The folks are very kind and professional. I would recommend them to anyone looking for a great pest control company!!
They were perfect for my needs
Wonderful and professional service-courteous, kind, professional, knowledgeable, and have been with them since 2005. Will continue to use and recommend to others I know.
I have used this company in the past as well as recent for different issues. They are kind, caring, knowledgeable and will see to it that the job gets done. They have even back to recheck things and make sure the problem was handled. Everyone there from the receptionist that answers the phone are awesome! Will highly recommend this company!
Excellent service - friendly and helpful
a good job as always .
My home is free of insect. They do a wonderful job.
The representative was friendly and competent. She apologized for problems that had occurred in the past due to the previous representative's failures. The company had rectified the situation as soon as they became aware of it. I was very satisfied with this inspection and I anticipate a great relationship from here on out.
We’ve used The Bug Man for years and love them. They are responsive, fairly priced and always friendly. We highly recommend them to anyone who asks.
Reliable, professional, wore mask, quick
The employee that services my house is very professional and courteous and he schedules to my convenience.
Very professional. Came and went and left report. Just what I expected.
I love that I always get the same person for my quarterly inspection and home treatment. It really feels like I have a someone looking out for my arachniphobic self on a personal level. They do great work and I hardly see a single bug in my house at all anymore.
My family has been a customer of The Bug Man in Baton Rouge for over 40 years. They have never failed to provide anything other than exemplary service. Currently our technician, Barrett, routinely visits are home and goes above and beyond to ensure our house is free of pests. I could not recommend The Bug Man more highly.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Termite extermination | 271 | $133–$371 |
| General pest inspection | 267 | $66–$136 |
| Termite inspection | 182 | $93–$323 |
| Cockroach extermination | 156 | $88–$282 |
| Bug & insect extermination | 155 | $66–$146 |
| Ant extermination | 123 | $86–$246 |
| Spider extermination | 111 | $73–$159 |
| Home inspection | 90 | $66–$173 |
