Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts

Experts Reviews · Company report
The Bug Man logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty93−0.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

The Bug Man

Baton Rouge, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #148Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 1,639 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Bug Man is better than 91% of pest control services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Bug Man is better than 93% of pest control services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Bug Man is better than 93% of pest control services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Bug Man is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Bug Man is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Bug Man is better than 71% of pest control services.B
71

Reviews for your job

Customers hired The Bug Man for 8 kinds of job.

The Bug Man for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.93
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$173
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 172
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 93 Google reviews tagged “Home inspection” · showing 20

David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Field technician was friendly, knowledgeable, and efficient!

Reasonable priceTermite inspection
Cindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I have used The Bug Man pest control service for years and have always been satisfied with the quality of service received.

Paid $80–100Not sureGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Faye13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The customer service is very good-the technician was very nice and professional. I’m very glad to have bug man as my exterminator.

Paid $160–180Reasonable priceHome inspection
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Always on time, call before appointment and does a great job. All the above.

Home inspectionRodent exterminationSpider extermination
Jackie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service for termites. Customer service was superb by Nick . Contact the Bug Man for your pests needs.

Reasonable priceHome inspection
ericLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent company..

Home inspectionTermite inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Deondra10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Love this company especially since they send reminders when next service is due and convenient website to pay for service in advance.

Paid $160–180Reasonable priceBug & insect extermination
Tammy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always dependable and professional.

Paid $120–140Reasonable priceHome inspection
tony8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bugs were bugging me so I called The Bug Man & glad I did- We’ve used The Bug Man since 1978 & they’ve always showed up early ready to take care of pest control business. Courteous, Prompt, Professional & Affordable. They really care about their customers & community! Thank you Layne, Kiera, Tony, & Jack Mr. T Tony F.

Paid $120–140Great priceHome inspection
janet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great job,!!

Great priceHome inspection
Margaret11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rebecca arrived on time and left a door hanger with all yoi had done.

Home inspection+ Responsiveness+ Quality+ Professionalism
Lesleigh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been using The Bug Man for years—first from 2019 to 2021 at my previous home, and now at my current home where they installed Sentricon bait stations for termites about a year ago. The whole team is always friendly, professional, and easy to work with. They take the time to explain what they’re doing, answer…

Great priceHome inspectionTermite extermination
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Good service. Answers all questions.

Reasonable priceHome inspection
Myra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Been with Bug man for 20 years

Home inspection+ Responsiveness+ Punctuality+ Quality
Cherleen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I can’t say enough about the person that serviced my house with The Bug Man. She was very professional and thorough. Love this company and can always depend on them with any concerns.

Home inspectionTermite inspectionTermite extermination
KerryLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fantastic service! I would recommend them 100%. Friendly, respectful, great communication and knowledgeable. K.Smith

Great priceHome inspectionTermite inspection
wayne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very pleased with the professional way everything was handled. When the scheduled time was knocked out by rain, simple easy coordination and we were back on track.

Reasonable priceHome inspectionTermite inspectionTermite extermination
Ginger11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The young man that came to treat my home for termites was very nice and friendly. He did a great job and I want his supervisor to know that young man is a great advertisement for the company.

Home inspectionTermite inspection
Clarence6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

On time excellent service friendly personnel.Recommend their services.

Home inspectionTermite exterminationGeneral pest inspection
wilmer13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The Bugman is a reliableble and Very fine company to do business with, people you can trust to get the job done

Home inspectionHornet & wasp exterminationTermite extermination+ Punctuality+ Professionalism

Show more home inspection reviews (73 more) →

Price

$141+19% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 67%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Termite extermination271$133–$371
General pest inspection267$66–$136
Termite inspection182$93–$323
Cockroach extermination156$88–$282
Bug & insect extermination155$66–$146
Ant extermination123$86–$246
Spider extermination111$73–$159
Home inspection90$66–$173

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