Experts Reviews · Company report
The Bug Man logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty93−0.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

The Bug Man

Baton Rouge, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #148Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 1,639 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Bug Man is better than 91% of pest control services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Bug Man is better than 93% of pest control services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Bug Man is better than 93% of pest control services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Bug Man is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Bug Man is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Bug Man is better than 71% of pest control services.B
71

Reviews for your job

Customers hired The Bug Man for 8 kinds of job.

The Bug Man for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.57
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$99–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#119 / 206
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 57 Google reviews tagged “Hornet & wasp extermination”

CherylLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

We have been with The Bug Man for decades bc they give great customer service and effective pest control at a reasonable price.

Paid $200+Reasonable priceHornet & wasp exterminationTermite exterminationSpider extermination
Cassandra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Gentleman who provided services for me today was very knowledgeable and professional. I was very impressed.

Paid $120–140Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
carlLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The office workers and techs are phenomenal. Polite and pleasant to deal with. And, importantly, they come when called.

Hornet & wasp exterminationTermite exterminationFlea & mite extermination
Khary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

There isn't words that could explain how I appreciate The Bug Man for coming out to service my home. I had a major construction project going on at my home, a aggressive bubble bee nest attacked my workers slowing down progress. I reached out to The Bug Man and they came out within hours of 1st contact, allowing my…

Reasonable priceHornet & wasp extermination
suzanne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We are long-term customers of The Bug Man. We have always received exceptional service for pest control needs.

Paid $200+Reasonable priceHornet & wasp extermination
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tech was very nice and friendly. He explained what and why he was spraying.

Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Cindy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wouldn’t use anyone else. Always on time, professional and so easy to work with.

Reasonable priceHornet & wasp exterminationGeneral pest inspection
Peter6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great phone people skills. Kierra was great !!

Paid $180–200Reasonable priceHornet & wasp extermination
Cyndy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very pleased.

Paid $100–120OverpricedHornet & wasp extermination
Edward1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Everyone from the phone call to the technician was very nice and professional.

Paid $100–120Great priceHornet & wasp exterminationTermite exterminationSpider extermination
Historical3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They were very receptive to my requests and always answered me promptly

Paid $200+Reasonable priceHornet & wasp exterminationGeneral pest inspection
Halie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Nick is the best! Super professional, quick, and thorough. He explained everything clearly and made sure the job was done right. Highly recommended him!

Hornet & wasp extermination
Barrett4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The Bug Man is always professional & it’s easy to do business with them.

Paid $100–120Great priceHornet & wasp exterminationGeneral pest inspection
Dyan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jacob, our new Bug Man, was great! He had no problem with our zoo of dogs and cats!

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
wilmer13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The Bugman is a reliableble and Very fine company to do business with, people you can trust to get the job done

Home inspectionHornet & wasp exterminationTermite extermination+ Punctuality+ Professionalism
Maria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Thank you for your kind service

Hornet & wasp exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Darryl7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always Very professional and respectful. Billing is simplified.

Hornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
JeanneLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Eric is easy to work with and does a great job - friendly, courteous, always goes above and beyond. He sprays everything, then removes any spider webs that have started all around porch outside. Definitely worth the money!

Bug & insect exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
PatriciaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great company! They have provided pest control & termite services for me for decades. They are always professional, knowledgeable, & responsive.

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Linda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always do a thorough job

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Zach3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Steven was very helpful and thorough. He took care of the wasps we had a problem with, and also pointed out ways to avoid situations with pests in the future

Home inspectionHornet & wasp extermination+ Quality
steveLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Been with them for years always great people

Hornet & wasp extermination+ Professionalism
Ernest11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional

Bug & insect exterminationHome inspectionHornet & wasp extermination+ Punctuality+ Value
Angella6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional Exterminate inside and outside

Home inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend, helped with my issues really quick. Called me back fast

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Jefferson7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been a customer of The Bug Man for over 25 years, and I’ve never been anything but pleased. The staff (especially Tre!); the service; the products; the professionalism…all of it top notch. Kudos on doing such a great job with something so important in our neighborhood. Pest control at its best. Thank you Bug Man!

Bug & insect exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Kyle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been using the Bug man for a few years now. They are great! Always on time. Send reminders when you’re due and most importantly, always take care of any issues we are having. Highly recommend the Bug Man.

Bug & insect exterminationHornet & wasp exterminationMosquito extermination+ Punctuality+ Quality+ Value
Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Easy to deal with. Always prompt

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
connieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always prompt , courteous

Bug & insect exterminationHornet & wasp exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Cindy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jack was awesome! We had a yellow jacket nest that looked like it came from a horror movie. Jack took care of it and all is well.

Hornet & wasp extermination+ Quality+ Professionalism
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are always kind, professional and timely. They work with our schedule and if we see movement in-between services, they are but a phone call away.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
AustinLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I spoke to Anissa she was very professional she helped me get set up in the bug man system. The same day Mr Ken called and had me taken care of the next day. I would recommend this company to anyone needing bug extermination in their home or business.

Bug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Sumthn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I use Bug Man for regular pest control & termite prevention. Everyone I've dealt with has been friendly & professional. Their pricing is reasonable. The tech that does my pest control has even developed a friendship with my furbaby. I'd definitely recommend them.

Ant exterminationHornet & wasp exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Keldric15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The person I worked with was very professional and got the job done.

Bee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Ricky3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Adam was absolutely great! Very informative and very nice!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Stephanie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Awesome as usual

Ant exterminationCockroach exterminationHornet & wasp extermination
Amanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Reliable, professional, wore mask, quick

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
JasonLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very knowledgeable, friendly and quick response!

Ant exterminationCockroach exterminationHornet & wasp extermination
MichaelLocal Guide · 257 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Always professional.

Cockroach exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Professionalism
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

My family has been a customer of The Bug Man in Baton Rouge for over 40 years. They have never failed to provide anything other than exemplary service. Currently our technician, Barrett, routinely visits are home and goes above and beyond to ensure our house is free of pests. I could not recommend The Bug Man more highly.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
KarenLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very friendly, professional service. They do a great job keeping the pests away!

Cockroach exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
LarryLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceHome inspectionHornet & wasp extermination
madison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Lilliam18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Hornet & wasp extermination+ Professionalism
Cheryl3 years ago★★★★★

Rating only, no written review.

Hornet & wasp extermination+ Responsiveness+ Professionalism
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Hornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
Kristy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Rating only, no written review.

Hornet & wasp extermination+ Value
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Jeremy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★

Rating only, no written review.

Bug & insect exterminationHornet & wasp exterminationMosquito extermination− Responsiveness− Quality
Paula1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

Bee exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
L4 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Professionalism
Wade1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Hornet & wasp extermination
ray4 years ago★★★★★

Rating only, no written review.

Flea & mite exterminationHornet & wasp exterminationGeneral pest inspection
Rob4 years ago★★★★★

Rating only, no written review.

Ant exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Kain1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
MonicaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bee exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Dane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Cockroach exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality

Price

$141+19% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 67%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Termite extermination271$133–$371
General pest inspection267$66–$136
Termite inspection182$93–$323
Cockroach extermination156$88–$282
Bug & insect extermination155$66–$146
Ant extermination123$86–$246
Spider extermination111$73–$159
Home inspection90$66–$173

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