Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts

Experts Reviews · Company report
The Bug Man logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty93−0.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

The Bug Man

Baton Rouge, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #148Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 1,639 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Bug Man is better than 91% of pest control services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Bug Man is better than 93% of pest control services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Bug Man is better than 93% of pest control services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Bug Man is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Bug Man is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Bug Man is better than 71% of pest control services.B
71

Reviews for your job

Customers hired The Bug Man for 8 kinds of job.

The Bug Man for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.84
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$91–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#136 / 221
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 84 Google reviews tagged “Rodent extermination” · showing 20

JimmyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Jacque was on time to my house based on our appointment time. He did a thorough job after he explained what he was going to do today. Notified me when he finished . would recommend him and the Bugman for all your pest needs.

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Punctuality+ Professionalism+ Value
CarlaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Still Going Strong After 7 years of Service!! Thank Y'all so Much Good Customer Service and Good Prices!!

Paid $80–100Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Always on time, call before appointment and does a great job. All the above.

Home inspectionRodent exterminationSpider extermination
Melissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very happy with their service, they came out right away and I don’t have to be concerned about rodents in my house any longer

Reasonable priceRodent exterminationBug & insect extermination
Jacquelyn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Error in my charge duplicated you all had no means of canceling to fix, Aaron call office for help nothing can be done? This causes hardship on me today I'm zero balance call still must. Allow days before transfer occurs....

Not sureRodent extermination
Regina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Good service. Don’t like new text method of billing. Prefer paper invoice.

Reasonable priceRodent exterminationSpider exterminationCockroach extermination
Dyan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jacob, our new Bug Man, was great! He had no problem with our zoo of dogs and cats!

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional and listens to what you need done. Always on time. It’s been great. I have not seen any roaches or spiders since using the Bug Man. Keep up the good work

Rodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Sarah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They came out and identified to issues. They have started the treatment. They have been courteous and easy to talk to. I received much useful information so I can make an informed decision going forward. I continued the rodent treatment.

Home inspectionRodent exterminationBug & insect extermination
ChrisLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Chris is a great employee and very professional. I am a huge advocate of the BugMan. I recommend them highly.

Rodent exterminationTermite inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Deborah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I live out of state and have only spoken over the phone with Aaron. The company came highly recommended. I only handle the finances.

Home inspectionRodent exterminationCockroach extermination+ Punctuality
Devlin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Brian Delatorre was very pleasant to work with, he explained everything that they were going to do and preformed it on time when I called them to do it.

Rodent exterminationGeneral pest inspectionCockroach extermination+ Professionalism
Jill10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Reliable

Rodent exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Sharon10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Adam is new to us and I am impressed by the professionalism and courteous manner he displayed

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Linda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always do a thorough job

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Jeanne14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Bugman is very responsive and reliable for our bug and termite needs. They are flexible and accommodate my schedule.

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Professionalism
Dr.9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

This NOLA for this location has been challenging. You’re supposed to get follow up service for live bugs, but no one responds to emails or they pick up up the phone and tell you someone is coming but they never come. Then I called to get an apppointment and the person was a no show. We paid thousand of dollars for…

Cockroach exterminationGeneral pest inspectionRodent extermination− Responsiveness− Punctuality
Darrell13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company with great people.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Shane11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great business to work with- quick service, friendly, highly recommend

Home inspectionGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend, helped with my issues really quick. Called me back fast

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality

Show more rodent extermination reviews (64 more) →

Price

$141+19% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 67%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Termite extermination271$133–$371
General pest inspection267$66–$136
Termite inspection182$93–$323
Cockroach extermination156$88–$282
Bug & insect extermination155$66–$146
Ant extermination123$86–$246
Spider extermination111$73–$159
Home inspection90$66–$173

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