Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts

Experts Reviews · Company report
The Bug Man logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty93−0.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

The Bug Man

Baton Rouge, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #148Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 1,639 Google reviews

📞 Call (225) 923-2847Request a call backWebsite ↗

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Bug Man is better than 91% of pest control services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Bug Man is better than 93% of pest control services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Bug Man is better than 93% of pest control services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Bug Man is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Bug Man is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Bug Man is better than 71% of pest control services.B
71

Reviews for your job

Customers hired The Bug Man for 8 kinds of job.

The Bug Man for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.111
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$159
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#70 / 203
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 111 Google reviews tagged “Spider extermination” · showing 20

CherylLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

We have been with The Bug Man for decades bc they give great customer service and effective pest control at a reasonable price.

Paid $200+Reasonable priceHornet & wasp exterminationTermite exterminationSpider extermination
Cassandra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Gentleman who provided services for me today was very knowledgeable and professional. I was very impressed.

Paid $120–140Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Durand10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

These guys are awesome!

Termite inspectionTermite exterminationSpider extermination+ Quality
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tech was very nice and friendly. He explained what and why he was spraying.

Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
CarlaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Still Going Strong After 7 years of Service!! Thank Y'all so Much Good Customer Service and Good Prices!!

Paid $80–100Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Blake10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Been Using them for a while now they’ve been doing a great job for me from day one. I recommend them to everyone!!

Spider exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Quality
Butch2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

Great service and sharing information on why these treatments are effective.

Paid $100–120Reasonable priceTermite exterminationSpider extermination
KentLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Nick was awesome, knowledgeable and all around super informative and professional. We look forward to continuing our service with The Bug Man trusting them to protect our property from the creepy crawlers!! 2 out of 2 house cats approve!!

Spider exterminationGeneral pest inspection
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Always on time, call before appointment and does a great job. All the above.

Home inspectionRodent exterminationSpider extermination
Allen13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent service

Paid $120–140Great priceTermite exterminationSpider exterminationGeneral pest inspection
MichaelLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ken was prompt and professional. Great service. Highly recommend.

Reasonable priceSpider exterminationGeneral pest inspection
Edward1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Everyone from the phone call to the technician was very nice and professional.

Paid $100–120Great priceHornet & wasp exterminationTermite exterminationSpider extermination
Sandra15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very good service great product. I am so far very happy with everything that I’ve experienced with this company. They went above board to help me out.! I recommend them highly so far they’ve been great

Reasonable priceTermite exterminationSpider extermination
tracie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Excellent service! Always friendly, very reasonable rates, and always on time. I never find any living bugs in my home. The rep will come between visits if there are any issues. Highly recommend!

Paid $80–100Reasonable priceTermite exterminationSpider exterminationGeneral pest inspection
AlanLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Too many different changes in the actual technician that does the work. I was told one thing over the phone when scheduling the appointment but the actual technician told me something different and changed the narrative. Walked the house after he left and it appeared like nothing was done. It’s been better in the past.

Paid $80–100Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Value
SandyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

First pest control treatment by Ken from Bugman. Communicated very well to setup date / time, arrived on time, and asked me all the questions necessary to do a complete treatment. Very good service! Thanks

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Regina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Good service. Don’t like new text method of billing. Prefer paper invoice.

Reasonable priceRodent exterminationSpider exterminationCockroach extermination
Dyan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jacob, our new Bug Man, was great! He had no problem with our zoo of dogs and cats!

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I am very pleased with the service I receive from Travis my exterminator. He is professional, knowledgeable, courteous, does a great job taking care of my extermination issues.

Spider exterminationCockroach exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional and listens to what you need done. Always on time. It’s been great. I have not seen any roaches or spiders since using the Bug Man. Keep up the good work

Rodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Show more spider extermination reviews (91 more) →

Price

$141+19% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 67%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Termite extermination271$133–$371
General pest inspection267$66–$136
Termite inspection182$93–$323
Cockroach extermination156$88–$282
Bug & insect extermination155$66–$146
Ant extermination123$86–$246
Spider extermination111$73–$159
Home inspection90$66–$173

Compare with

ClearDefense Pest Control logoClearDefense Pest ControlExperts Score 98Baton Rouge · 4.98★HDMK Pest Control logoHDMK Pest ControlExperts Score 98Baton Rouge · 4.99★LaJaunie's Pest Control logoLaJaunie's Pest ControlExperts Score 93Baton Rouge · 4.96★