How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%97+6.9Craft & service penalty88−1.2Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREThe Bug Master
Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #112Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 731 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired The Bug Master for 8 kinds of job.
The Bug Master for flea & mite extermination
Clear ✕All 41 Google reviews tagged “Flea & mite extermination” · showing 40
He's a true professional, we have had the pleasure of his dedicated service for over 2 years and love it.
Mufasa is an excellent guy!!! Very professional and helpful. Ty
They were very responsive! Within a few minutes I had someone calling me to ask details of what I was needing for in terms of a service. From scheduling to the actual service it all happened over the span of a couple of days!
I've had their pest control services for the past 6 months and so far am extremely pleased with the results. Each technician has been friendly, knowledgeable, and professional. They have listened to my concerns, addressed each one, and fully explained what they are doing in-depth. Since we have been using them I…
We get service every month. All bugs exterminated! Excellent service for a good price!!
Excellent and fast service. Have used them for years at 3 different Austin area homes.
Quarterly service. Quick, thorough and courteous.
They have always been on time and here when I need them.
Moved into a new home previous owners had pets, needed a treatment on my home, on time, well mannered, thanks so much!!
Quint was a good technician, engaged with us, listened to us, and was thorough.
Excellent service!!! Technician is the best I’ve ever had and knows his stuff. Company is very accommodating and have been extremely fast to respond when I’ve had an issue. Definitely recommend them!!
Daniel did a great job!
They have been a life saver! I love that I know the tech that is coming to my house! Eugene is super knowledgeable! We have been fighting fleas so bad and he has been dedicated to making sure my house is flea free !
As far as I know just a routine monthly spray for bugs and treat for termites.
These guys are awesome. Terrance was friendly honest and very thorough. He made sure we knew all the information we needed to pick the right services for us. Have already recommended ro a couple people and will keep doing so.
Daniel was extremely thorough. We are a new customer and were impressed with the time he spent both inside and out. He is professional, knowledgeable and explained everything! We definitely made the right choice in using Bugmaster!
Hi ! I'm very happy with the work Orlando did today at our house. I prefer that he always come to my house to perform this service,very professional, responsable and knowledgeable about his work, very different from those who have come before! Thank you Orlando you did an excellent job!! María Suarez Junco.
Chris was very professional. He was friendly and answered any question that I had. We will definitely use his services in the future. 5 Stars!!!!
Most professional. Always enjoy talking to the service tech and always has a can do attitude.
These folks were quick, professional, and courteous. I recommend using this company!
We’ve been using BugMasters for a couple of months now. It originally started to treat a flea infestation, which was taken care of within a month! We are flea free! We also have a monthly service plan and the only pests we see are dead! We live in the country so there’s lots of spiders and water bugs, but they’re…
Marcus the representative was a outstanding guy very professional and explain what he was doing the whole time he was here and he help us out a lot thank you
I loved that they text when they are on their way and an approximate time of arrival. Very professional, social distanced, and work a mask. They were quick and efficient. Set up was easy for scheduling the service and creating the account.
Marquis was so friendly and very informative. Took the time to answer my questions very knowledgeable and informative. Highly recommend
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 94 | $86–$246 |
| Spider extermination | 93 | $73–$166 |
| Cockroach extermination | 62 | $86–$282 |
| General pest inspection | 61 | $58–$136 |
| Bug & insect extermination | 60 | $66–$144 |
| Hornet & wasp extermination | 51 | $103–$282 |
| Flea & mite extermination | 41 | $131–$282 |
| Rodent extermination | 37 | $99–$371 |
