How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%97+6.9Craft & service penalty88−1.2Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREThe Bug Master
Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #112Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 731 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired The Bug Master for 8 kinds of job.
The Bug Master for spider extermination
Clear ✕All 93 Google reviews tagged “Spider extermination” · showing 20
Bug Masters technician Mufasa was thorough, professional, and enthusiastic. He always executes his service as required and pays attention to any request of the homeowner. I couldn't ask for more.
He's a true professional, we have had the pleasure of his dedicated service for over 2 years and love it.
Sterling is doing a great job trying to deal with our major issue of spiders. It has been an uphill battle with a new construction home but he is doing h his best to address our concerns.
Sterling did everything that I requested. I was pleased with his service.
Mufasa is the sweetest and very thorough with his work
On time, professional. Would highly recommend this company for their flexibility, their professionalism, and the fact that I don’t have any bugs ever in the house. They also use a dog safe product, which is important to me.
Mufasa is an excellent guy!!! Very professional and helpful. Ty
Very friendly and do a great job if I tell him about some unwanted bugs I saw he get on it Thanks
Service was great as usual. Had a return tech Robert today for our appointment. Robert you where great. In todays world to have someone in our home we can trust and feel safe is a huge plus, You provide that too Very professional but personable.
Mat is very respectful and thorough and always asks if we need anything in addition.
👍.
Friendly, to the point, and able to help at between appointments at no extra cost. Sadly not a 5 star experience just yet, but it's due to lack of communication between the front, customer, and technician. It's wasp season as we know and I told the front about having nests and spiders around the outside of the home.…
I really appreciate the great job The Bug Masters do! We have been utilizing their service for a year now and have never been disappointed.
Excellent service and great technician. Been using them for several years.
The service pro was awesome. He communicated with us along the way and confirmed what he did when he was finished. Very thorough!
Mike is my guy and he is very professional and thorough. He found a bunch of wasps for yesterday. Very nice service. He needs a raise!!!
Since setting up a maintenance schedule; our bug and ant issues have gotten under control. The service is fantastic with polite, respectful, and knowledgeable employees who care about helping people.
Our Exterminator Mike is wonderful, very friendly ,informative and thorough. Very Professional....
Good job thanks
Valerie, our inspector/consultant, was very respectful and good at explaining everything we needed to control and get rid of the termites in our house. I like how she’ll answer any questions you have by text message as well. Also, Daniel, our termite trap installer and regular pest control guy is always very…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 94 | $86–$246 |
| Spider extermination | 93 | $73–$166 |
| Cockroach extermination | 62 | $86–$282 |
| General pest inspection | 61 | $58–$136 |
| Bug & insect extermination | 60 | $66–$144 |
| Hornet & wasp extermination | 51 | $103–$282 |
| Flea & mite extermination | 41 | $131–$282 |
| Rodent extermination | 37 | $99–$371 |
