DEEP CLEANING SERVICES · ALPHARETTA, GA
The Cleaning Authority - Alpharetta logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%19+2.9Craft & service 20%60+12Value 10%53+5.3Momentum 8%16+1.3Track record 7%39+2.7Accountability 5%4+0.2Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30SCORE

The Cleaning Authority - Alpharetta

Better than 10% of deep cleaning services · #36 of 40

4.8★153 Google reviewsGoogle star rating as shown on Google Maps.
4.76★last 12 monthsAverage stars on reviews from the last 12 months only.
3.3%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
13%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Sherry · Edited 3 weeks ago

Great job today ladies. Thanks for cleaning the wood floors really well. Love these ladies. They cleaned the streaks on my glass doors left the previous ladies without me asking them to and they can come every time.

Paid $200–250Reasonable priceStandard cleaningService not listed
★★★★★ Paul · Edited 3 weeks ago

My wife is so happy. We pick up and wash dishes, but at the end of the work week, we are spent. So TCA comes and does the deep cleaning for us! They come over and deliver excellent results every time! The price was excellent. Thank you as always!

Paid $150–200Great priceService not listed
★★★★★ Valerie · 3 weeks ago

I have been using The Cleaning Authority for about 4 yrs now and they have done a wonderful job for me! I highly recommend them!

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
★★★★★ Linda · 2 months ago

Many years with this service. Thorough and my home is always clean. The manager is pleasant to work with.

Paid $100–150Reasonable priceStandard cleaningGeneral housekeeping
★★★★★ Sue · 2 months ago

Many thanks to Raul and Sondra and Jenny!!! Everything sparkled when I returned home. The communication was professional, prompt and friendly. They were eager and did a great job! Highly recommend.

Paid $200–250Reasonable priceGeneral housekeepingDeep clean
★★★★★ Living · Edited 3 months ago

TODAY 7/16/2026 Another excellent service by Linda and Pat. See you in 3 weeks! 6/13/2026 Patricia, Linda and Maria are the BEST! EXCELLENT job meeting my needs. The team was very friendly, efficient, thorough and professional. I am so pleased. HIGHLY RECOMMEND.

Paid $300–350Reasonable priceService not listed

vs category

Blue = The, grey = deep cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (5 reviews)2024-Q2: 4.80★ (10 reviews)2024-Q3: 5.00★ (9 reviews)2024-Q4: 5.00★ (1 reviews)2025-Q1: 5.00★ (5 reviews)2025-Q2: 4.83★ (6 reviews)2025-Q3: 5.00★ (11 reviews)2025-Q4: 4.50★ (8 reviews)2026-Q1: 5.00★ (6 reviews)2026-Q2: 4.43★ (7 reviews)2026-Q3: 4.90★ (10 reviews)2026-Q4: 5.00★ (8 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$196-29% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 24%Reasonable 72%Overpriced 0%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%19+2.9Craft & service 20%60+12Value 10%53+5.3Momentum 8%16+1.3Track record 7%39+2.7Accountability 5%4+0.2Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
16
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
19
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
60
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
53
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
16
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
39
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
4

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+49 / −0
Professionalism
+50 / −1
Responsiveness
+24 / −1
Punctuality
+28 / −0
Value
+28 / −0

Compare with