DEEP CLEANING SERVICES · ALPHARETTA, GA
The Cleaning Authority - Alpharetta logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%19+2.9Craft & service 20%60+12Value 10%53+5.3Momentum 8%16+1.3Track record 7%39+2.7Accountability 5%4+0.2Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30SCORE

The Cleaning Authority - Alpharetta

Better than 10% of deep cleaning services · #36 of 40

4.8★153 Google reviewsGoogle star rating as shown on Google Maps.
4.76★last 12 monthsAverage stars on reviews from the last 12 months only.
3.3%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
13%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

The Cleaning Authority - Alpharetta for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$157–$248
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 30 Google reviews tagged “General housekeeping” · showing 20

★★★★★ Jean · Edited 5 days ago

Great work really like today’s cleaning crew the house smells and is very clean

Paid $250–300Great priceGeneral housekeeping
★★★★★ Valerie · 3 weeks ago

I have been using The Cleaning Authority for about 4 yrs now and they have done a wonderful job for me! I highly recommend them!

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
★★★★ Sue · Edited 3 weeks ago

The crew did a great job cleaning the house. Efficient and friendly.

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
★★★★★ Linda · 2 months ago

Many years with this service. Thorough and my home is always clean. The manager is pleasant to work with.

Paid $100–150Reasonable priceStandard cleaningGeneral housekeeping
★★★★★ Sue · 2 months ago

Many thanks to Raul and Sondra and Jenny!!! Everything sparkled when I returned home. The communication was professional, prompt and friendly. They were eager and did a great job! Highly recommend.

Paid $200–250Reasonable priceGeneral housekeepingDeep clean
★★★★★ Lisa · 3 months ago

The ladies were super friendly and conscientious! I had not had my place clean for quite some time due to a renovation and this was a joy to have them back!

Reasonable priceGeneral housekeeping
★★★★★ Stewart · Edited a year ago

The communication & attention I received as a new client was outstanding‼️ I’ve been a repeat customer of The Cleaning Authority for the past several years. Raul, the owner, was accommodating in getting me on the books! New ladies showed up today & they did a great job! Alicia, Patrica & Luisa showed up when Raul…

Standard cleaningGeneral housekeepingService not listed+ Punctuality+ Quality+ Professionalism
★★★★★ Paul · Edited 2 years ago

The Cleaning Authority provides consistently excellent service. The staff take pride in their work and are always courteous. Maria and her team are wonderful..

General housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ Gloria · Edited 2 years ago

Awesome!!!!!

General housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ Rosy · 2 years ago

They did an excellent job, and love how easy it is to set up payments through there app, definitely recommend using this company for your home cleaning.

Deep cleanGeneral housekeeping+ Responsiveness+ Quality+ Professionalism
★★★★★ Chriss · 2 years ago

Their one time clean was the best I’ve seen and I will definitely use them on a continual basis moving forward!

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ Bonnie · Edited 3 years ago

I love these house cleaners, they have saved me!

General housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
★★★★★ tammy · 3 years ago

I have had team 6 cleaning my home for over a year and they do an excellent job!

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Alison · 3 years ago

Very clean and efficient!

General housekeeping+ Quality+ Professionalism+ Value
★★★★★ Brittany · 3 years ago

The team was very responsive to my questions, showed up on time, did a fantastic job cleaning my house (which needed a lot of work). They were kind and friendly. I highly recommend this company.

General housekeeping
★★★★★ Innovation · 3 years ago

Always professional and clean very well! I will recommend them to anyone.

General housekeepingStandard cleaning+ Quality+ Professionalism+ Value
★★★★★ Esther · 4 years ago

Have been with this company for over year. Consistent positive results with each cleaning even with different crews coming each time. Additionally there is a special focus area given extra attention with each cleaning. They use their own products that work well on my surfaces. They have an app that makes it easy…

General housekeepingStandard cleaning+ Quality+ Professionalism+ Value
★★★★★ Stephanie · 4 years ago

Great group of ladies. On time, quick with quality and friendly. The owner drove to my house to personally check in on my experience. Highly recommend.

General housekeeping+ Punctuality+ Quality+ Professionalism
★★★★★ Tray · 4 years ago

Our bathrooms foyer and windows never looked so clean Julie was very detailed and made sure her services were to our liking, very professional and would hope all of cleaning authority employee's represent like she does with exceptional service thanks cleaning authority!!

General housekeepingInterior & exterior window cleaning+ Professionalism
★★★★★ Santi · 4 years ago

Loved how Team 8 cleaned my room, great and professional staff! Thank y'all so much!

General housekeeping+ Responsiveness+ Punctuality+ Quality

Show more general housekeeping reviews (10 more) →

vs category

Blue = The, grey = deep cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (5 reviews)2024-Q2: 4.80★ (10 reviews)2024-Q3: 5.00★ (9 reviews)2024-Q4: 5.00★ (1 reviews)2025-Q1: 5.00★ (5 reviews)2025-Q2: 4.83★ (6 reviews)2025-Q3: 5.00★ (11 reviews)2025-Q4: 4.50★ (8 reviews)2026-Q1: 5.00★ (6 reviews)2026-Q2: 4.43★ (7 reviews)2026-Q3: 4.90★ (10 reviews)2026-Q4: 5.00★ (8 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$196-29% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 24%Reasonable 72%Overpriced 0%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%19+2.9Craft & service 20%60+12Value 10%53+5.3Momentum 8%16+1.3Track record 7%39+2.7Accountability 5%4+0.2Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
16
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
19
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
60
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
53
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
16
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
39
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
4

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+49 / −0
Professionalism
+50 / −1
Responsiveness
+24 / −1
Punctuality
+28 / −0
Value
+28 / −0

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