DEEP CLEANING SERVICES · ALPHARETTA, GA
The Cleaning Authority - Alpharetta logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%19+2.9Craft & service 20%60+12Value 10%53+5.3Momentum 8%16+1.3Track record 7%39+2.7Accountability 5%4+0.2Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30SCORE

The Cleaning Authority - Alpharetta

Better than 10% of deep cleaning services · #36 of 40

4.8★153 Google reviewsGoogle star rating as shown on Google Maps.
4.76★last 12 monthsAverage stars on reviews from the last 12 months only.
3.3%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
13%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

The Cleaning Authority - Alpharetta for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.50
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$259
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 50 Google reviews tagged “Standard cleaning” · showing 20

★★★★★ Lenny · Edited 3 days ago

Very thorough. Our home looks so good after they are here!

Paid $250–300Reasonable priceStandard cleaning
★★★★★ Joseph · Edited a week ago

Excellent job cleaning. Personable too.

Paid $150–200Reasonable priceStandard cleaningService not listed
★★★★★ Sherry · Edited 3 weeks ago

Great job today ladies. Thanks for cleaning the wood floors really well. Love these ladies. They cleaned the streaks on my glass doors left the previous ladies without me asking them to and they can come every time.

Paid $200–250Reasonable priceStandard cleaningService not listed
★★★★★ Valerie · 3 weeks ago

I have been using The Cleaning Authority for about 4 yrs now and they have done a wonderful job for me! I highly recommend them!

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
★★★★ Sue · Edited 3 weeks ago

The crew did a great job cleaning the house. Efficient and friendly.

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
★★★★★ Linda · 2 months ago

Many years with this service. Thorough and my home is always clean. The manager is pleasant to work with.

Paid $100–150Reasonable priceStandard cleaningGeneral housekeeping
★★★★★ Lori · Edited 2 months ago

I would highly recommend the Cleaning Authority! The teams always do a great job !

Standard cleaning
★★★★★ Deb · Edited a year ago

Always do a good job. Sometimes when you use a cleaning company they start off strong and slowly lose steam. Not the case with TCA. They're always thorough.

Reasonable priceStandard cleaning
★★★★★ Stewart · Edited a year ago

The communication & attention I received as a new client was outstanding‼️ I’ve been a repeat customer of The Cleaning Authority for the past several years. Raul, the owner, was accommodating in getting me on the books! New ladies showed up today & they did a great job! Alicia, Patrica & Luisa showed up when Raul…

Standard cleaningGeneral housekeepingService not listed+ Punctuality+ Quality+ Professionalism
★★★★★ Donna · Edited a year ago

Outstanding service. I have been a loyal customer for approximately 6 years. Cleaning Authority is by far the longest-standing cleaning service I have ever used. In my previous experiences, I have noticed that cleaning services often become complacent and overlook details over time. However, I am pleased to say that…

Standard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Rachelle · Edited 2 years ago

They exceeded my expectations! Great service!

Standard cleaning+ Quality+ Professionalism
★★★★★ Michelle · Edited 2 years ago

Wonderful service!

Standard cleaningMoving-related cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
★★★★★ Barbara · Edited 2 years ago

the crew were hard working, efficient, friendly and respectful. I’d highly recommend them to anyone.yes, for sure .It was Myras & Jenny. They were wonderful.

Standard cleaning
★★★★★ Bonnie · Edited 3 years ago

I love these house cleaners, they have saved me!

General housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
★★★★★ tammy · 3 years ago

I have had team 6 cleaning my home for over a year and they do an excellent job!

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
★ Priya · 3 years ago

I had issues with the team taking shortcuts on my house, which is usually very clean to begin with. I expressed dissatisfaction and contacted the owner, Raul. After leaving him 3 messages, he called back, saying that a manager will be on site to oversee the next cleaning. However, an hour before the next cleaning,…

Standard cleaning− Responsiveness− Professionalism
★★★★★ Innovation · 3 years ago

Always professional and clean very well! I will recommend them to anyone.

General housekeepingStandard cleaning+ Quality+ Professionalism+ Value
★★★★★ Linda · Edited 3 years ago

This is our first time using The Cleaning Authority, and the team did a fantastic job! Looking forward to them helping us on a regular basis going forward!

Standard cleaning+ Punctuality+ Quality+ Professionalism
★★★★★ Jan · 3 years ago

Right on time, did a great job!

Standard cleaning
★★★★★ Esther · 4 years ago

Have been with this company for over year. Consistent positive results with each cleaning even with different crews coming each time. Additionally there is a special focus area given extra attention with each cleaning. They use their own products that work well on my surfaces. They have an app that makes it easy…

General housekeepingStandard cleaning+ Quality+ Professionalism+ Value

Show more standard cleaning reviews (30 more) →

vs category

Blue = The, grey = deep cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (5 reviews)2024-Q2: 4.80★ (10 reviews)2024-Q3: 5.00★ (9 reviews)2024-Q4: 5.00★ (1 reviews)2025-Q1: 5.00★ (5 reviews)2025-Q2: 4.83★ (6 reviews)2025-Q3: 5.00★ (11 reviews)2025-Q4: 4.50★ (8 reviews)2026-Q1: 5.00★ (6 reviews)2026-Q2: 4.43★ (7 reviews)2026-Q3: 4.90★ (10 reviews)2026-Q4: 5.00★ (8 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$196-29% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 24%Reasonable 72%Overpriced 0%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%19+2.9Craft & service 20%60+12Value 10%53+5.3Momentum 8%16+1.3Track record 7%39+2.7Accountability 5%4+0.2Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
16
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
19
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
60
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
53
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
16
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
39
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
4

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+49 / −0
Professionalism
+50 / −1
Responsiveness
+24 / −1
Punctuality
+28 / −0
Value
+28 / −0

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