Appleton, WI · Grade C · #31 of 50 house cleaning services · 4.9★ from 652 Google reviews
Percentile vs other house cleaning services (100 = best). Strongest: craft & service and track record; weakest: accountability.
Customers hired The Cleaning Authority - Appleton & Green Bay for 6 kinds of job.
We’ve used The Cleaning Authority a couple years now and consistently receive timely and exceptional performance! Their organizational skills, attention to detail, and “Can do!” positive attitude exceeds all our expectations. We continue to rely on, and look forward to, seeing them regularly. On a special note,…
The team did a great job today. Our house looks and feels fresh. Love coming home from work on a cleaning day.
Payton and Shelby arrived at the designated time and were very friendly and professional. They worked quietly and efficiently while here. When they left, the house looked great. I’m not sure that their vacuum was working as well as it could, because there were dog hair/small fur balls collected at the edge of two of…
So I have had TCA come twice now to my home and I am blown away. Having experienced several other cleaners, I have to say hands down they are fantastic. They are systematic and thorough which I greatly appreciate these days!
Great job!!! Love being able to have the same girls (Hayley and Brittany). They do such a great job.
Just wanted to give a kuddo’s to Haley & Brittany & Belle who cleaned our home! Love coming home to a cleaned house. They go above and beyond with their cleaning. Kuddo’s to them they are so friendly!! They sure are great!!❤️
Bar = middle half of what customers paid · gold mark = category median.
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 375 | $170–$259 |
| Deep clean | 109 | $283–$453 |
| General housekeeping | 80 | $164–$259 |
| Moving-related cleaning | 9 | $347–$614 |
| Office & workplace cleaning | 9 | $183–$336 |
| Interior & exterior window cleaning | 4 | $253–$435 |
Customers frequently praise the service for punctual arrivals, professional communication, and consistent attention to detail, noting that cleaners often arrive on time and contact clients beforehand. Positive reviews highlight thorough work on floors and bathrooms, as well as the friendly demeanor of the staff. However, some lower-rated feedback indicates that cleaning depth can be inconsistent, with specific complaints about surface-level scrubbing, missed grout, and unemptied garbage cans.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Top notch employees and cleaning services. Very well run and consistent quality work.
Tyanne Dosh, Thank you for the amazing review! At The Cleaning Authority Northeastern Wisconsin, we work hard to deliver the best cleaning experience in Menasha and it’s great to hear that reflected in your visit.
We’ve used The Cleaning Authority a couple years now and consistently receive timely and exceptional performance! Their organizational skills, attention to detail, and “Can do!” positive attitude exceeds all our expectations. We continue to rely on, and look forward to, seeing them regularly. On a special note, they do a great job with the floors - I mean really clean!! Think about it … I’ve come upon them on their “hands and knees” scrubbing away!! Without a doubt The Cleaning Authority team members genuinely take pride in their work. We’re so fortunate to have discovered them.
Tom G, We just wanted you to know that our team truly appreciates your feedback and we’re thrilled to know you're happy with our house cleaning services. Thank you for choosing The Cleaning Authority Northeastern Wisconsin!
The team did a great job today. Our house looks and feels fresh. Love coming home from work on a cleaning day.
Lisa Meetz, Thank you for leaving us this incredible review! We truly appreciate your feedback and your support means the world to us as a locally owned business. Reviews like yours help reaffirm our commitment to providing our clients with the best home cleaning services in Menasha.
They are considerate, and do a great cleaning job.
Thank you for taking the time to leave us this rating!
Thanks Amy and Carmen for doing a great job at our home!!
Kristen Trimberger, Thank you for leaving us this incredible review! We truly appreciate your feedback and your support means the world to us as a locally owned business. Reviews like yours help reaffirm our commitment to providing our clients with the best home cleaning services in Appleton.
The Cleaning Authority literally changed our lives! We’ve always had a positive experience with TCA! The time we’ve gained with family is priceless! Thank you to Melissa S. & Shelby for our post recent cleaning!
Thank you for sharing your feedback! We appreciate this 5-star review and we were so happy to help provide you with our top-notch house cleaning service! We know life can get hectic and we love to provide our clients with professional cleaning services that leave you stress-free and happy!
Efficient, timely and thorough.
Cathy Emberson, Thank you for this great review on Google! We pride ourselves on being the best house cleaning company in the area and client satisfaction is always a top priority for our entire team! Reviews like yours help spread the word and allow our team to continue serving our community!
Great job!!
Thank you for taking the time to leave us this rating!
Excellent as usual.
Thank you for the review Robert!
Payton and Shelby arrived at the designated time and were very friendly and professional. They worked quietly and efficiently while here. When they left, the house looked great. I’m not sure that their vacuum was working as well as it could, because there were dog hair/small fur balls collected at the edge of two of the rugs. Thank you!
WASCleader, Thank you for your review! We’re always striving to provide 5-star house cleaning services in Menasha, and we’d love your feedback on how we can improve.
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