Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
The Cleaning Authority - Cedar Rapids logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%83+20.1Value 14%88+12.4Replies to reviews 7%50+3.5Craft & service penalty89−1.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

The Cleaning Authority - Cedar Rapids

Cedar Rapids, IA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #149Position by Experts Score among all companies we track in this category. of 157 window cleaning services · 4.8★ from 190 Google reviews

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Report card

Percentile vs other window cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Cleaning Authority - Cedar Rapids is better than 81% of window cleaning services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Cleaning Authority - Cedar Rapids is better than 83% of window cleaning services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Cleaning Authority - Cedar Rapids is better than 89% of window cleaning services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Cleaning Authority - Cedar Rapids is better than 88% of window cleaning services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Cleaning Authority - Cedar Rapids is better than 100% of window cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Cleaning Authority - Cedar Rapids is better than 50% of window cleaning services.C
50

Reviews for your job

Customers hired The Cleaning Authority - Cedar Rapids for 3 kinds of job.

The Cleaning Authority - Cedar Rapids for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$221–$327
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 19

All 15 Google reviews tagged “Deep clean”

AlanLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Crew did a great job cleaning. Cassie and Christina worked efficiently, professionally and as usual were very polite and upbeat.

Standard cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
Jean12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The Cleaning Authority is an excellent cleaning company with a very good crew. We have been with them for quite a long time. Haley and Jessica, not only did great work, but they loved up our dogs, too. Who could ask for more!!???!?!

Standard cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
Diana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent job and done efficiently.

Deep cleanGeneral housekeeping+ Responsiveness+ Quality+ Professionalism
Jerry13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional approach by the team assigned to our home. Very well done.

Deep clean+ Responsiveness+ Punctuality+ Quality
LeslieLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Polite and courteous. I have them make the bed for us for an extra charge but each one does it differently so next time I'll give more detailed instructions. Felt like they were more thorough than last month and they were here a little longer too.nice ladies. We appreciate them.

Deep cleanGeneral housekeepingStandard cleaning
Jen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The team did an amazing job! Sheri & crew are wonderful. Thanks!

Deep clean+ Responsiveness+ Punctuality+ Quality
Marci3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I left for work and my house was very dirty and I came home from work and my house was so very clean!!

Deep cleanStandard cleaning+ Responsiveness+ Quality+ Professionalism
Alisha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

So pleased with the service we’ve received, from initial quote to the actual cleaning services. When I came home after the very first clean, I could instantly see the work done, it was a weight lifted off my shoulders. I’m very thankful for and happy with the work done.

Deep cleanStandard cleaning+ Punctuality+ Quality+ Professionalism
Beth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We were looking for a solid home cleaning team for over a year and finally came across the cleaning authority. They come sit down with you before the first time they come thru to clean so you know exactly what to expect and I love that they leave a list after every clean of the things that they’ll focus on the next…

Deep cleanStandard cleaning+ Punctuality+ Professionalism
Bop1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Good hard working people. Always a special day when they clean our house.

Deep cleanStandard cleaning
Brinkley9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Kate2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Deep clean+ Responsiveness+ Punctuality+ Quality
Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Deep cleanStandard cleaning+ Punctuality+ Quality+ Professionalism
KathyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Deep clean+ Responsiveness+ Punctuality+ Quality
Wendy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality

Price

$158-37% vs typical window cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 7%Reasonable 83%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General housekeeping61$139–$214
Standard cleaning52$139–$214
Deep clean15$221–$327

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