Analyzing 7,364,2957.4M ReviewsFor 20,86320.9K Experts

Experts Reviews · Company report
The Cleaning Authority - Cedar Rapids logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%83+20.1Value 14%88+12.4Replies to reviews 7%50+3.5Craft & service penalty89−1.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

The Cleaning Authority - Cedar Rapids

Cedar Rapids, IA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #149Position by Experts Score among all companies we track in this category. of 157 window cleaning services · 4.8★ from 190 Google reviews

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Report card

Percentile vs other window cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Cleaning Authority - Cedar Rapids is better than 81% of window cleaning services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Cleaning Authority - Cedar Rapids is better than 83% of window cleaning services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Cleaning Authority - Cedar Rapids is better than 89% of window cleaning services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Cleaning Authority - Cedar Rapids is better than 88% of window cleaning services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Cleaning Authority - Cedar Rapids is better than 100% of window cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Cleaning Authority - Cedar Rapids is better than 50% of window cleaning services.C
50

Reviews for your job

Customers hired The Cleaning Authority - Cedar Rapids for 3 kinds of job.

The Cleaning Authority - Cedar Rapids for general housekeeping

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Jobs reviewedHow many Google reviews are tagged with this job.61
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 61 Google reviews tagged “General housekeeping” · showing 40

Andrea7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

My cleaning was fabulous today. Three ladies were kind, efficient and thorough. Thank you for attention to detail. It matters! We can tell the staff took their time today. Thank you

Paid $150–200Great priceGeneral housekeeping
Kate8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

My house is so surfaces, I am looking around and seeing shiny surfaces, clean surfaces, Cat hair taken off of my furniture, vacuuming very very thorough. Everything is so clean. I wish I could get this done every week. I would be so happy lol

Customer photo from Kate's review
Paid $100–150Reasonable priceGeneral housekeeping
Marilyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

They did good today. Looks good!! Thanks

Paid $100–150Great priceGeneral housekeeping
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Our first time cleaning far exceeded our expectation. Fantastic job! Looking forward to more visits from the "Cleaning Authority."

Paid $150–200Reasonable priceGeneral housekeeping
William6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Very satisfied with the cleaning. The crew is very conscientious and friendly. Thanks so much ladies for a nice job.

Paid $150–200Reasonable priceGeneral housekeeping
Sherri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I just love how the ladies pay such close attention to details! Great job as always!

Paid $150–200Reasonable priceGeneral housekeeping
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I am very impressed and satisfied with the cleaning crew that always comes to my home. They are very professional and thorough and never stop until they’re done. However, just before they were finished their supervisor dropped in and seemed to be rushing them to finish and leave. Keep in mind they are usually at my…

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Barb5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very happy to be with The Cleaning Authority again after several years of not using them. Love the rotation cleaning aspect.

Paid $100–150Reasonable priceGeneral housekeeping
Sherri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Cassie knows exactly what needs to be done and how. She is so cheerful and efficient! Love having this service!

Paid $150–200Reasonable priceGeneral housekeeping
SharonLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I appreciate their hard work and everything is nice and clean

Reasonable priceGeneral housekeeping
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★

We provided some constructive feedback from a previous cleaning and the issue was resolved by the next visit. Super responsive to our needs. Very satisfied!

Paid $150–200Reasonable priceGeneral housekeeping
BetsyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Quick, thorough, polite

Paid $50–100Reasonable priceGeneral housekeeping
James11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The Cleaning Authority has cleaned my home for more than 3 years.. They show up on time. They work hard and are efficient. I recommend their services.

Customer photo from James's review
Paid $200–250Reasonable priceGeneral housekeeping
Joan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Was very pleased with the job they did in cleaning my house

Paid $200–250Reasonable priceGeneral housekeeping
Patricia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Looks like they did a really good job!

Paid $100–150Not sureGeneral housekeeping
Kati10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very friendly, efficient, thorough and careful. The house feels so clean when they finish!

Reasonable priceGeneral housekeeping
Ruie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Everything was wonderful

Paid $150–200Reasonable priceGeneral housekeeping
Kaitlyn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They did an amazing job - everything looks great and the team was friendly and efficient.

Paid $200–250Reasonable priceGeneral housekeeping
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They showed up on time, didn't take any breaks, and did a very thorough job. Very pleasant to work with and I would recommend them.

Paid $100–150Reasonable priceGeneral housekeeping
Sherri5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I appreciate the extra care they gave for my puppy-letting him out when he indicated he had to go! Cassie is an excellent cleaner, friendly, and positive1

General housekeeping
Ruthanne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The team that came today is the best! They deserve extra kudos for doing such a great job today.

Paid $100–150Reasonable priceGeneral housekeeping+ Punctuality
John9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The Cleaning Authority made our house shine once again! They were polite, quiet, and thorough. I don’t know what cleaning products they use, but there are never any noticeable chemical or other scents.

Paid $150–200Not sureGeneral housekeeping
Joan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Really appreciate your work! Joan

Paid $150–200Reasonable priceGeneral housekeeping
Lori2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

New team today and house looks amazing 🤩

Paid $100–150Reasonable priceGeneral housekeeping
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Personable crews that do great work

General housekeeping
geneva1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

The wood floors look great today.everything looks great. Thank you

Paid $100–150Reasonable priceGeneral housekeeping
SandyLocal Guide · 310 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Gals came in and got right to work. they were pleasant. Appreciated them remembering do not lay back down the rugs on top of a wet wood floor, per my request. - Today 4/30 shiny floors make me happy 😊

Customer photo from Sandy's review
Paid $150–200Reasonable priceGeneral housekeeping
Helen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Stevie and Cassie were very courteous and I felt at ease even though it was their first time. House looked great after visiting. I love the app it keeps me informed in a Tim fashion.

Reasonable priceGeneral housekeeping
JAMIE4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Soooo happy I went with The Cleaning Authority! Awesome work.

Paid $100–150Great priceGeneral housekeeping
Marilyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Just had our first cleaning by Cleaning Authority. Great job, very satisfied.

Reasonable priceGeneral housekeeping
Marjorie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Team 7 did a great job! We’d like them to come back every time! The shower in the primary bathroom was really clean!

Paid $150–200Reasonable priceGeneral housekeeping
Kris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Friendly, energetic team. All were thorough and did a great job with special attention given to areas I asked to be focused on. Very professional.

Paid $150–200Reasonable priceGeneral housekeeping
SteveLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

There was a bit of a misunderstanding this morning and the cleaning team arrived early. Jenna was very responsive to our concerns and had a new team assigned to arrive during our normal cleaning time. The team did a fantastic job. Thanks, Jenna, for your responsiveness in getting the issues resolved.

General housekeeping+ Responsiveness+ Punctuality+ Quality
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

CA communicates extremely well about timing and service.

General housekeeping+ Responsiveness+ Punctuality+ Professionalism
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

They showed up on schedule and did a very good job cleaning our house.

General housekeepingStandard cleaning+ Value
LINDA9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent professional services. Wonderful detailed services. Pleasurable to work with.

General housekeeping+ Punctuality+ Quality+ Professionalism
Diana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent job and done efficiently.

Deep cleanGeneral housekeeping+ Responsiveness+ Quality+ Professionalism
Carrie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

I received a quote to clean my home after visiting with Jenna. The quote was $180 plus $35 to vacuum and mop my unfinished basement floor. Needing the extra help as I recently broke my foot, I proceeded to book the service. 5 people ended up coming into my house. Two of the women just walked in, not ringing the…

General housekeepingStandard cleaning− Responsiveness− Quality
CharlesLocal Guide · 151 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

I hired The Cleaning Authority for monthly house cleaning services for my 6-bedroom home, excluding 1 bathroom and 4 bedrooms. While they made an effort to provide comprehensive cleaning services, there have been consistent areas of oversight. Specifically, they have not yet managed to clean all the baseboards and…

General housekeeping
Manas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been using this service for 10 plus years. We are very satisfied.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality

Show more general housekeeping reviews (21 more) →

Price

$158-37% vs typical window cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 7%Reasonable 83%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General housekeeping61$139–$214
Standard cleaning52$139–$214
Deep clean15$221–$327

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