DEEP CLEANING SERVICES · ALPHARETTA, GA
The Cleaning Authority - Cumming logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%56+8.4Craft & service 20%72+14.4Value 10%29+2.9Momentum 8%79+6.3Track record 7%89+6.2Accountability 5%81+4.1Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE

The Cleaning Authority - Cumming

Better than 73% of deep cleaning services · #11 of 40

4.9★490 Google reviewsGoogle star rating as shown on Google Maps.
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
75%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

The Cleaning Authority - Cumming for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$277–$447
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 36
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 48 Google reviews tagged “Deep clean” · showing 20

★★★★★ Jenny · 2 months ago

Amazing job!!!

Paid $250–300Great priceDeep clean
★★★★★ Karla · 3 months ago

So lovely to come home to a great smelling bf, clean house (that I didn’t have to clean).

Paid $350–400Reasonable priceStandard cleaningDeep clean
★★★★★ Jill · Edited 4 months ago

Team 3 came June 15.. They left the house in excellent condition.

Paid $250–300Reasonable priceStandard cleaningGeneral housekeepingDeep clean+ Responsiveness+ Quality+ Professionalism
★★★★★ Pascale · a year ago

I had a my first deep cleaning with them recently. The first team worked hard but neither on the team spoke English so things were not done exactly how I wanted due to some miscommunications. The office staff and manager Aimee were great and worked with me until I was completely satisfied with the service. They…

Reasonable priceDeep clean
★★★★★ John · a year ago

Best in the business! Always on time and very professional! 10/10 highly recommend

Great priceStandard cleaningGeneral housekeepingDeep clean
★★★★★ Amy · Edited a year ago

Thank you!!!!

Deep clean+ Responsiveness+ Punctuality+ Quality
★★★★★ Charlotte · Edited a year ago

I am very happy with Dalia and Vianey who have been cleaning my home for 5 months now. My home is always spotless when they leave.

Office & workplace cleaningStandard cleaningDeep clean
★★★★★ John · Edited 2 years ago

Very thorough cleaning. Have been using them for 3 years! Use Team #1 - Andrea and Alberto! They are extremely professional!

Standard cleaningDeep clean+ Quality
★★★★ Aditi · Edited 2 years ago

The service was wonderful and professional.

Deep cleanStandard cleaning+ Punctuality+ Quality+ Professionalism
★★★★★ Alexander · Edited 2 years ago

They totally exceeded expectations. We’ve used other cleaning service companies in the past that didn’t do as good of a job. The cleaning authority went above and beyond. We will continue using them from now on.

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ Dawn · Edited 3 years ago

Definitely the authority on cleaning! I recently contacted a company to deep clean my parents house out of state and it was awful. I wish I could have sent my team 3 ladies to really clean their house. All cleaning companies are not equal-The Cleaning Authority is THE BEST, head and shoulders above the rest. They…

Deep cleanGeneral housekeepingStandard cleaning+ Quality+ Professionalism
★★★★★ Jennifer · 3 years ago

I’ve used The Cleaning Authority 3 times now. They are always on time and do a fantastic and thorough job.

Deep clean+ Punctuality+ Quality
★★★★★ Anna · Edited 3 years ago

I’m a mom of two and I’m very pleased with the quality of each cleaning service!

Deep clean
★★★★★ Mike · 3 years ago

Once again, TCA has done a fantastic job. I came home to a spotless house, so very happy with their work.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Bill · Edited 3 years ago

Great job!

Deep cleanGeneral housekeeping+ Quality+ Professionalism
★★★★★ John · 3 years ago

The first clean was just completed by Yocasta and Mayelin and they were very thorough, everything looks great and I'm looking forward to future cleans.

Deep cleanGeneral housekeepingStandard cleaning+ Quality+ Professionalism
★★★★★ Jenneiry · Edited 3 years ago

Team # 3

Deep clean+ Responsiveness+ Punctuality+ Quality
★★★★★ Nichole · 3 years ago

I have had such a wonderful experience with The Cleaning Authority! From my initial contact with them, to the walk through and my very first clean, I have been extremely impressed. They are professional, super organized and so friendly and accommodating. Dalia and Vianey were my cleaning team today, and they were…

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Kam · 3 years ago

Ana and Angia did a phenomenal job. They came on time, great attitude and went to work. They were very diligent and made the house look spotless. We are very pleased with the service we received today and hope to always have them as our cleaners. Thank you!

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ Mallory · 3 years ago

Alana and Vanessa were amazing! They did a great job deep cleaning my home. I definitely recommend The Cleaning Authority and will be using them again in the future 😁

Deep clean+ Responsiveness+ Punctuality+ Quality

Show more deep clean reviews (28 more) →

vs category

Blue = The, grey = deep cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (24 reviews)2024-Q2: 4.85★ (34 reviews)2024-Q3: 4.97★ (32 reviews)2024-Q4: 5.00★ (24 reviews)2025-Q1: 4.71★ (14 reviews)2025-Q2: 5.00★ (26 reviews)2025-Q3: 4.92★ (25 reviews)2025-Q4: 5.00★ (14 reviews)2026-Q1: 5.00★ (12 reviews)2026-Q2: 4.79★ (19 reviews)2026-Q3: 4.95★ (20 reviews)2026-Q4: 5.00★ (10 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$221-20% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 15%Reasonable 80%Overpriced 2%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%56+8.4Craft & service 20%72+14.4Value 10%29+2.9Momentum 8%79+6.3Track record 7%89+6.2Accountability 5%81+4.1Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
54
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
56
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
72
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
29
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
79
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
89
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
81

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+153 / −1
Professionalism
+150 / −1
Responsiveness
+101 / −1
Punctuality
+115 / −1
Value
+83 / −1

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