How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%56+8.4Craft & service 20%72+14.4Value 10%29+2.9Momentum 8%79+6.3Track record 7%89+6.2Accountability 5%81+4.1Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCOREThe Cleaning Authority - Cumming
Better than 73% of deep cleaning services · #11 of 40
The Cleaning Authority - Cumming for general housekeeping
Clear ✕All 159 Google reviews tagged “General housekeeping” · showing 60
Our second visit from the Cleaning Authority and another stellar day. Thank you team 7 Vidalia and Keyla for how hard you worked to make our home shine. Would highly recommend this company. They care. Even Miles our dog got the white glove treatment.
Clearness do an outstanding job cleaning
Team #6 Yemileth and Julissa are the best!
The cleaning staff does an excellent job.
team 2 everything looks and smells great! smiles are perfect
The team I had yesterday, October 5, did a great job! I was very pleased!!
10/2/26 Team #6 was here this morning. Julissa and Eve arrived early and did their usual awesome job. Thank you ladies. Another 5 star job. See you in two weeks. Thank you! Bill and Mary Lee Loughrey
Excellent, exceptional, thorough, polite efficient Great!!!
They worked very hard and the results show it
Today Sept 10 was more thorough. They worked for 1 and 1/2 hours but sat in the driveway for 15mins after??? I hope you asked them about their experience again. We don’t have them do laundry, change or make our beds, unload our dishwasher. Nothing extra, and our dog is ALWAYS CAGED when they are here(before)till…
Do a very good job and get it done quick.
The cleaning authors is very professional organization. You get 3 women and an inspector to the initial deep cleaning. Then the workers rotate on item such as baseboard and window blinds and window sill 1 week and knickknacks and vacuum under the moveable rind the next. This crew had never been to my home, but…
I have been using the cleaning authority in Cumming GA for over a year now - Team 6 is my usual, but I have had a few different ones. Everyone is amazing and I look forward to cleaning day every month. I would highly recommend!!
They showed up on time and were VERY congenial the whole time. They took their time and CLEANED the way that Aimee, the Estimator said they would. The Inspector came just as they were finishing up, and her inspection was the "cherry on the top"..the few things that they missed, she was sure that they learned it…
The cleaning crew were able to work around a power outage a pleasant attitude and used an alternative method to complete the job. Great job, Team 8!
Good follow up, checking to make sure the house was clean and tidy. Thank you Team 8 for our clean and fresh smelling home!
Very thorough and detailed.
They were excellent! They took their time and cleaned everything thoroughly! 😀 SO HAPPY!
Team 3 came June 15.. They left the house in excellent condition.
Wanted to thank J and the best cleaning crews ever. They never disappoint- even when I set them hard tasks. Always grateful for fantastic work. 👊🙏😃
We had our first deep cleaning today and we are impressed. Everything looks and smells great.
TCA does such a great job! Can't say enough good things about them- highly recommend!
Team 5 was great! Our house looks amazing!
Thank you!!!
Team 4 did an excellent job today. Our sincere thanks to Natalie and her team. They had a new trainee with them today which was also very good and has a great disposition. This team's dedication to do a thorough job with a comendable ttitude is greatly appreciated.
Great team! Very detailed and do a fantastic job! Love team #1
My first two initial cleanings from The Cleaning Authority were excellent. Their thoroughness and attention to detail are impressive. The workers were pleasant and polite. I highly recommend The Cleaning Authority.
Arrived on time and did a very good job.
I just had my first house cleaning with this group after my sister in law recommended them, and I am blown away how amazing my house looks and feels. I have only had my house professionally cleaned 1 time before & it was a nightmare, but this has completely changed my mindset on these services & I am so thankful for…
They do an amazing job!! Always on time and the same crew. They are so friendly and very thorough. Thank you Cleaning Authority!!!
They do a amazing job
As always I am very happy with the two ladies that came to clean my house. Both were very pleasant and started to work as soon as they walked in. My kitchen, bedroom and floors look and smell so good.
Excellent job as always today!
The team did an excellent job!! I appreciate how thorough they were. It is nice to come home to the house when the team has been here.
The Cleaning Authority made me happy to come home from work today! Clean house all the way around. So appreciative!
I had a really great experience with friendly people and easy program to sign up with.
Excellent cleaning.
They did a wonderful job! They pay attention to detail!
Great job. Nice to come home to a clean house!
Team 10 did an excellent job cleaning! I love the look and smell of my house after a clean! Thanks!
Very smooth team. Team 4 walked into the aftermath of having carpets cleaned. They rescheduled by one day (thank you!) and pit all the furniture etc BACK where it belongs. Lovely people, and my house looks great!
The best cleaning ever - week after week. They have a great cleaning plan. Give attention to details. Easy and pleasant communications with the company. Super great price!
The ladies did an excellent job!
First glance it was amazing. There was a slight language barrier but downloaded google translate and it made it so much easier to communicate. I look forward to my next cleaning.
The ladies were AWESOME. They did our initial deep clean and the house looks amazing!
We used them for a one time, and have now hired them for 2x’s per month because the one time clean was so good. This company does zero short cuts, they are reliable, organized, and prompt. Our house is thoroughly cleaned after each visit. An inspector comes each time before the team leaves to make sure everything is…
Angie and Briggy (Team 8) are pleasant, efficient and help keep our house pristine and in shipshape! We are grateful for their help.
Our team is the best. Team number one thank you!!
The team of Andrea,Anyeli & Alberto(Team 1) do a superb job on my home! I rate them a 10 on a scale of 1-10. Very detailed, polite and professional.
Team #1 Alberto and Andrea continue to amaze us with their dedication and their attention to detail. We are so fortunate this team has been assigned to our home! They are the best!!!
I had Team 10 come out for a cleaning, and I am beyond impressed with the results! They did an absolutely wonderful job, but what truly stood out was the detailed hand-wiping of all the baseboards, doors, and door frames. This has never been done before in previous cleanings, and it made such a noticeable…
Best in the business! Always on time and very professional! 10/10 highly recommend
always an exceptional job
Two cleaners came to our house today from the Cleaning Authority and did a great. They were team #1 and we would love to have them back !!! Another clean home by team#1…best ever !!!
They always do a great job. Efficient and good quality service!!
Destiny and Linda did an amazing job!
Team #6 has been cleaning my house for a few weeks now and they do a great job ! Always on time and so nice !
Team 6 is great and they did a good job. Good fill in for the 4th of July Holiday.
Team 9 did an amazing job thank you so much
They totally exceeded expectations. We’ve used other cleaning service companies in the past that didn’t do as good of a job. The cleaning authority went above and beyond. We will continue using them from now on.
vs category
Blue = The, grey = deep cleaning services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%56+8.4Craft & service 20%72+14.4Value 10%29+2.9Momentum 8%79+6.3Track record 7%89+6.2Accountability 5%81+4.1Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
