DEEP CLEANING SERVICES · ALPHARETTA, GA
The Cleaning Authority - Cumming logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%56+8.4Craft & service 20%72+14.4Value 10%29+2.9Momentum 8%79+6.3Track record 7%89+6.2Accountability 5%81+4.1Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE

The Cleaning Authority - Cumming

Better than 73% of deep cleaning services · #11 of 40

4.9★490 Google reviewsGoogle star rating as shown on Google Maps.
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
75%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

The Cleaning Authority - Cumming for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.95
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$259
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 95 Google reviews tagged “Standard cleaning” · showing 40

Joanne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Clearness do an outstanding job cleaning

Paid $100–150Reasonable priceStandard cleaning+ Responsiveness+ Punctuality+ Quality
JackieLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Team #6 Yemileth and Julissa are the best!

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping+ Responsiveness+ Quality+ Professionalism
Jennie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Team #3 did an excellent job. Everything looks great! 9-28-26

Standard cleaning+ Quality
Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Do a very good job and get it done quick.

Standard cleaningGeneral housekeeping
LORRAINE12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The last two times we had Cleaning Authority clean our home that I would rate them as fantastic. We can only say that I wouldn’t trade their work for any other cleaner. I have Cancer and it is extremely important that my house be clean. We love our team 3 girls. They are the very best ever.

Paid $200–250Reasonable priceStandard cleaning
Jessie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The cleaning authors is very professional organization. You get 3 women and an inspector to the initial deep cleaning. Then the workers rotate on item such as baseboard and window blinds and window sill 1 week and knickknacks and vacuum under the moveable rind the next. This crew had never been to my home, but…

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping
Karla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

So lovely to come home to a great smelling bf, clean house (that I didn’t have to clean).

Paid $350–400Reasonable priceStandard cleaningDeep clean
Jill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Team 3 came June 15.. They left the house in excellent condition.

Paid $250–300Reasonable priceStandard cleaningGeneral housekeepingDeep clean+ Responsiveness+ Quality+ Professionalism
SusanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

The Cleaning Authority made me happy to come home from work today! Clean house all the way around. So appreciative!

Reasonable priceStandard cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Gwen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This was the first time the Cleaning authority has cleaned our home and they did an excellent deep cleaning job . The staff is very friendly and they worked very hard. Definitely recommend them.

Reasonable priceStandard cleaning
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best in the business! Always on time and very professional! 10/10 highly recommend

Great priceStandard cleaningGeneral housekeepingDeep clean
Bill16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

always an exceptional job

Standard cleaningGeneral housekeeping
Kerri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Thanks you so much Francis and Huma (Team 10) for always doing such an amazing job!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Marilyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The Cleaning Authority did an excellent job at our house today. They were courteous, thorough, pleasant and gave a great clean. They even went beyond the call of duty with my granddaughters very dirty bathroom. I couldn't be more pleased!

Standard cleaning
Christi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They did a great job!

Standard cleaning+ Quality
Charlotte3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I am very happy with Dalia and Vianey who have been cleaning my home for 5 months now. My home is always spotless when they leave.

Office & workplace cleaningStandard cleaningDeep clean
Anissa13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Destiny and Linda did an amazing job!

Standard cleaningGeneral housekeeping+ Punctuality+ Quality+ Professionalism
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Team 6 is great and they did a good job. Good fill in for the 4th of July Holiday.

Standard cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
NancyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Thanks to Julie and Destiny! You always do a great job for us!!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very thorough cleaning. Have been using them for 3 years! Use Team #1 - Andrea and Alberto! They are extremely professional!

Standard cleaningDeep clean+ Quality
Aditi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

The service was wonderful and professional.

Deep cleanStandard cleaning+ Punctuality+ Quality+ Professionalism
S4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Andrea and Alberto on team 1 did a great job.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Carol8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I would like to recognize Team #3 - Jennifer and Betzabeth for always doing a fabulous job cleaning our house!! They are very professional, thorough, and friendly. Jennifer and Betzabeth work very well together which contributes to their efficiency in getting our house cleaned in an appropriate amount of time! We…

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Lisa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very thorough cleaning by The Cleaning Authority! A clean home gives us peace and serenity. Thank you!

Standard cleaning+ Punctuality+ Quality+ Professionalism
Laurie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My team does a good job. When I did have an issue they sent someone out to fix the problem.

Standard cleaning+ Quality+ Professionalism
PattiLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The Cleaning Authority does a great job every time! I just love the feeling of a clean home, especially when I don't do the work!

General housekeepingStandard cleaning
Melanie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Team 2 was wonderful… thank you!

Standard cleaning+ Quality+ Professionalism
Dawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Definitely the authority on cleaning! I recently contacted a company to deep clean my parents house out of state and it was awful. I wish I could have sent my team 3 ladies to really clean their house. All cleaning companies are not equal-The Cleaning Authority is THE BEST, head and shoulders above the rest. They…

Customer photo from Dawn's review
Deep cleanGeneral housekeepingStandard cleaning+ Quality+ Professionalism
MikeLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Once again, TCA has done a fantastic job. I came home to a spotless house, so very happy with their work.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Erica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As always the ladies were on-time, professional and thorough. I would recommend them again and again. I have monthly service, and it is more than worth it!

Standard cleaning+ Punctuality+ Quality+ Professionalism
JohnLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The first clean was just completed by Yocasta and Mayelin and they were very thorough, everything looks great and I'm looking forward to future cleans.

Deep cleanGeneral housekeepingStandard cleaning+ Quality+ Professionalism
Anita2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience today was very pleasing. Dalia and Violeta did an excellent job! Gracias!

General housekeepingStandard cleaning+ Responsiveness+ Quality+ Professionalism
Lorna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional service, friendly people.

General housekeepingStandard cleaning+ Quality+ Professionalism
Dianna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Team 6 continues to provide thorough cleaning and always have a smile. They work very well together and the results show their partnership.

Standard cleaning+ Responsiveness+ Value
Nichole10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have had such a wonderful experience with The Cleaning Authority! From my initial contact with them, to the walk through and my very first clean, I have been extremely impressed. They are professional, super organized and so friendly and accommodating. Dalia and Vianey were my cleaning team today, and they were…

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Gary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great job by team # 8 Alona & Vanessa would like them every time.

General housekeepingStandard cleaning
Megan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The cleaning authority has been coming to clean my house for almost a year and they have been phenomenal every time. Thorough cleaning, the team assigned to my house is just great (team 9. Love them!) Highly recommend.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
RobertLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

YOU CAN FEEL THE CLEAN! The ladies that do our home, do an excellent job. They spend a lot of time making sure the details are done. The house looks amazingly clean after a few hours. There’s always more than one person and they use cleaning supplies that have a neutral scent.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Quality+ Professionalism
Kathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ladies did a great job.

General housekeepingStandard cleaning+ Punctuality+ Quality
Dawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent work! Everything is spotless. My wood floors have never looked so good. So happy to have them for biweekly cleanings.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality

Show more standard cleaning reviews (55 more) →

vs category

Blue = The, grey = deep cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (24 reviews)2024-Q2: 4.85★ (34 reviews)2024-Q3: 4.97★ (32 reviews)2024-Q4: 5.00★ (24 reviews)2025-Q1: 4.71★ (14 reviews)2025-Q2: 5.00★ (26 reviews)2025-Q3: 4.92★ (25 reviews)2025-Q4: 5.00★ (14 reviews)2026-Q1: 5.00★ (12 reviews)2026-Q2: 4.79★ (19 reviews)2026-Q3: 4.95★ (20 reviews)2026-Q4: 5.00★ (10 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$221-20% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 15%Reasonable 80%Overpriced 2%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%56+8.4Craft & service 20%72+14.4Value 10%29+2.9Momentum 8%79+6.3Track record 7%89+6.2Accountability 5%81+4.1Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
54
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
56
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
72
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
29
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
79
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
89
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
81

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+153 / −1
Professionalism
+150 / −1
Responsiveness
+101 / −1
Punctuality
+115 / −1
Value
+83 / −1

Compare with