Is The Cleaning Authority - Cumming any good?
Our verdict: a strong choice — #11 of 40 deep cleaning services, better than 73%. Customers single out its track record and accountability; value is where it trails.
Track record — better than 89% of peers
Accountability — better than 81% of peers
Momentum — better than 79% of peers
Value — 29th percentile
The Cleaning Authority - Cumming for deep clean
Clear ✕48 customers reviewed a deep clean job here and rated it 4.92★. Most paid $250–300 (category typical: $277–$447). For this job it ranks #12 of 36 deep cleaning services we track.
All 48 Google reviews tagged “Deep clean” · showing 40
Jenny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★Amazing job!!!
Karla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★So lovely to come home to a great smelling bf, clean house (that I didn’t have to clean).
Jill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★Team 3 came June 15.. They left the house in excellent condition.
PascaleLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★I had a my first deep cleaning with them recently. The first team worked hard but neither on the team spoke English so things were not done exactly how I wanted due to some miscommunications. The office staff and manager Aimee were great and worked with me until I was completely satisfied with the service. They…
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★Best in the business! Always on time and very professional! 10/10 highly recommend
Amy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Thank you!!!!
Charlotte3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★I am very happy with Dalia and Vianey who have been cleaning my home for 5 months now. My home is always spotless when they leave.
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Very thorough cleaning. Have been using them for 3 years! Use Team #1 - Andrea and Alberto! They are extremely professional!
Aditi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★The service was wonderful and professional.
Alexander2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★They totally exceeded expectations. We’ve used other cleaning service companies in the past that didn’t do as good of a job. The cleaning authority went above and beyond. We will continue using them from now on.
Dawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★Definitely the authority on cleaning! I recently contacted a company to deep clean my parents house out of state and it was awful. I wish I could have sent my team 3 ladies to really clean their house. All cleaning companies are not equal-The Cleaning Authority is THE BEST, head and shoulders above the rest. They…
JenniferLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★I’ve used The Cleaning Authority 3 times now. They are always on time and do a fantastic and thorough job.
Anna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★I’m a mom of two and I’m very pleased with the quality of each cleaning service!
MikeLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Once again, TCA has done a fantastic job. I came home to a spotless house, so very happy with their work.
Bill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★Great job!
JohnLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★The first clean was just completed by Yocasta and Mayelin and they were very thorough, everything looks great and I'm looking forward to future cleans.
Jenneiry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★Team # 3
Nichole10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★I have had such a wonderful experience with The Cleaning Authority! From my initial contact with them, to the walk through and my very first clean, I have been extremely impressed. They are professional, super organized and so friendly and accommodating. Dalia and Vianey were my cleaning team today, and they were…
KamLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Ana and Angia did a phenomenal job. They came on time, great attitude and went to work. They were very diligent and made the house look spotless. We are very pleased with the service we received today and hope to always have them as our cleaners. Thank you!
Mallory3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Alana and Vanessa were amazing! They did a great job deep cleaning my home. I definitely recommend The Cleaning Authority and will be using them again in the future 😁
Megan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★The cleaning authority has been coming to clean my house for almost a year and they have been phenomenal every time. Thorough cleaning, the team assigned to my house is just great (team 9. Love them!) Highly recommend.
RobertLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★YOU CAN FEEL THE CLEAN! The ladies that do our home, do an excellent job. They spend a lot of time making sure the details are done. The house looks amazingly clean after a few hours. There’s always more than one person and they use cleaning supplies that have a neutral scent.
MikeLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★They're wonderful, especially Team 6 with Liesky and Rosa! And Team 5!
Ann5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★Have used them for over 7 years..Couldn’t keep a house without a good crew to help me do just that. Communication is key and anything specific I need, they accommodate.
Kasandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Very thorough! Highly recommended
Douglas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★They are very efficient and professional, very punctual and totally reliable and honest...! Thank you Team #8
Olga1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★the Cleaning Authority and Team #8 are always on time, in fact sometimes earlier which is great. They work quickly and efficiently. This cleaning service is the best value I have received compared to the ones I have used before. I highly recommend your services.
Jenneiry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★congratulations Jennifer you do a good job
Nanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★Excellent first time visit. Took control and did what needed to be done while informing me of what they were doing. Very happy with the service and hope to continue.
Bev6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★I like TCA because I know exactly what they are cleaning. They have a list and follow it. You can always add something not on the list. Other cleaning services, they clean, but I was never sure they would clean the window blinds, or ceiling fans, etc. They do a very through job.
AlyxLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Snow and Anise were amazing and so helpful, they did a wonderful job cleaning and were even great with my overly barky dog! I will definitely keep requesting them!
Thomas13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★Did a nice job.
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★Had first of two deep cleanings with Cleaning Authority before starting service every other week. I was impressed with the efficiency and professionalism of the three ladies performing the cleaning.
Priscilla6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★Great cleaning service!
Ellen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★Rating only, no written review.
Sondra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★Rating only, no written review.
Mahala3 years ago★★★★★Rating only, no written review.
Tim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Rating only, no written review.
WILLIEEdited 4 years ago★★★★★Rating only, no written review.
Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about The Cleaning Authority - Cumming
Is The Cleaning Authority - Cumming good?
Yes by most measures: 4.9★ from 490 Google reviews and an Experts Score of 61/100 (grade B), #11 of 40 deep cleaning services we track. 1.3% of reviews in the last two years were 1–2★ (category average 1.8%).
How much does The Cleaning Authority - Cumming charge?
Customers reported a typical bill of $221 (middle half $170–$265), 20% below the deep cleaning services median of $277.
What do customers hire The Cleaning Authority - Cumming for?
Mostly general housekeeping (158), standard cleaning (95), deep clean (48), office & workplace cleaning (8).
Does the owner respond to complaints?
The owner replied to 75% of 1–3★ reviews (category: 60%).
