Our verdict: a strong choice — #11 of 40 deep cleaning services, better than 73%. Customers single out its track record and accountability; value is where it trails.
👍 Strengths
Track record — better than 89% of peers
Accountability — better than 81% of peers
Momentum — better than 79% of peers
👎 Watch-outs
Value — 29th percentile
Need a specific job done? See what customers paid and said about it here.
159 customers reviewed a general housekeeping job here and rated it 4.96★. Most paid $200–250 (category typical: $157–$248). For this job it ranks #1 of 28 deep cleaning services we track.
All 159 Google reviews tagged “General housekeeping” · showing 20
KathyLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
Our second visit from the Cleaning Authority and another stellar day. Thank you team 7 Vidalia and Keyla for how hard you worked to make our home shine. Would highly recommend this company. They care. Even Miles our dog got the white glove treatment.
Paid $300–350Reasonable priceGeneral housekeeping
Joanne3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
JackieLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Donna1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The cleaning staff does an excellent job.
Paid $150–200Reasonable priceGeneral housekeeping
Micki6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
team 2 everything looks and smells great! smiles are perfect
General housekeeping
Amy9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
The team I had yesterday, October 5, did a great job! I was very pleased!!
Paid $150–200Reasonable priceGeneral housekeeping
BillLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
10/2/26 Team #6 was here this morning. Julissa and Eve arrived early and did their usual awesome job. Thank you ladies. Another 5 star job. See you in two weeks.
Thank you!
Bill and Mary Lee Loughrey
Paid $150–200General housekeeping
Albert.8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Sandra6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Candace7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Today Sept 10 was more thorough. They worked for 1 and 1/2 hours but sat in the driveway for 15mins after??? I hope you asked them about their experience again. We don’t have them do laundry, change or make our beds, unload our dishwasher. Nothing extra, and our dog is ALWAYS CAGED when they are here(before)till…
Paid $100–150Reasonable priceGeneral housekeeping
Jeff5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Do a very good job and get it done quick.
Standard cleaningGeneral housekeeping
Jessie6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
The cleaning authors is very professional organization. You get 3 women and an inspector to the initial deep cleaning. Then the workers rotate on item such as baseboard and window blinds and window sill 1 week and knickknacks and vacuum under the moveable rind the next. This crew had never been to my home, but…
Bay6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
I have been using the cleaning authority in Cumming GA for over a year now - Team 6 is my usual, but I have had a few different ones. Everyone is amazing and I look forward to cleaning day every month. I would highly recommend!!
Paid $100–150Reasonable priceGeneral housekeeping
Judy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
They showed up on time and were VERY congenial the whole time. They took their time and CLEANED the way that Aimee, the Estimator said they would. The Inspector came just as they were finishing up, and her inspection was the "cherry on the top"..the few things that they missed, she was sure that they learned it…
Paid $300–350Reasonable priceGeneral housekeeping
Bonnie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
The cleaning crew were able to work around a power outage a pleasant attitude and used an alternative method to complete the job. Great job, Team 8!
Paid $250–300Reasonable priceGeneral housekeeping
Paul3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Good follow up, checking to make sure the house was clean and tidy.
Thank you Team 8 for our clean and fresh smelling home!
Paid $50–100Reasonable priceGeneral housekeeping
Randy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Very thorough and detailed.
Reasonable priceGeneral housekeeping
MichaelLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
They were excellent! They took their time and cleaned everything thoroughly! 😀 SO HAPPY!
Reasonable priceGeneral housekeeping
Jill5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Team 3 came June 15.. They left the house in excellent condition.
LindaLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Wanted to thank J and the best cleaning crews ever. They never disappoint- even when I set them hard tasks. Always grateful for fantastic work. 👊🙏😃
Yes by most measures: 4.9★ from 490 Google reviews and an Experts Score of 61/100 (grade B), #11 of 40 deep cleaning services we track. 1.3% of reviews in the last two years were 1–2★ (category average 1.8%).
How much does The Cleaning Authority - Cumming charge?
Customers reported a typical bill of $221 (middle half $170–$265), 20% below the deep cleaning services median of $277.
What do customers hire The Cleaning Authority - Cumming for?
Mostly general housekeeping (158), standard cleaning (95), deep clean (48), office & workplace cleaning (8).
Does the owner respond to complaints?
The owner replied to 75% of 1–3★ reviews (category: 60%).
