Our verdict: a strong choice — #11 of 40 deep cleaning services, better than 73%. Customers single out its track record and accountability; value is where it trails.
👍 Strengths
Track record — better than 89% of peers
Accountability — better than 81% of peers
Momentum — better than 79% of peers
👎 Watch-outs
Value — 29th percentile
Need a specific job done? See what customers paid and said about it here.
159 customers reviewed a general housekeeping job here and rated it 4.96★. Most paid $200–250 (category typical: $157–$248). For this job it ranks #1 of 28 deep cleaning services we track.
All 159 Google reviews tagged “General housekeeping” · showing 40
KathyLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
Our second visit from the Cleaning Authority and another stellar day. Thank you team 7 Vidalia and Keyla for how hard you worked to make our home shine. Would highly recommend this company. They care. Even Miles our dog got the white glove treatment.
Paid $300–350Reasonable priceGeneral housekeeping
Joanne3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
JackieLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Donna1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The cleaning staff does an excellent job.
Paid $150–200Reasonable priceGeneral housekeeping
Micki6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
team 2 everything looks and smells great! smiles are perfect
General housekeeping
Amy9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
The team I had yesterday, October 5, did a great job! I was very pleased!!
Paid $150–200Reasonable priceGeneral housekeeping
BillLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
10/2/26 Team #6 was here this morning. Julissa and Eve arrived early and did their usual awesome job. Thank you ladies. Another 5 star job. See you in two weeks.
Thank you!
Bill and Mary Lee Loughrey
Paid $150–200General housekeeping
Albert.8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Sandra6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Candace7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Today Sept 10 was more thorough. They worked for 1 and 1/2 hours but sat in the driveway for 15mins after??? I hope you asked them about their experience again. We don’t have them do laundry, change or make our beds, unload our dishwasher. Nothing extra, and our dog is ALWAYS CAGED when they are here(before)till…
Paid $100–150Reasonable priceGeneral housekeeping
Jeff5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Do a very good job and get it done quick.
Standard cleaningGeneral housekeeping
Jessie6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
The cleaning authors is very professional organization. You get 3 women and an inspector to the initial deep cleaning. Then the workers rotate on item such as baseboard and window blinds and window sill 1 week and knickknacks and vacuum under the moveable rind the next. This crew had never been to my home, but…
Bay6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
I have been using the cleaning authority in Cumming GA for over a year now - Team 6 is my usual, but I have had a few different ones. Everyone is amazing and I look forward to cleaning day every month. I would highly recommend!!
Paid $100–150Reasonable priceGeneral housekeeping
Judy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
They showed up on time and were VERY congenial the whole time. They took their time and CLEANED the way that Aimee, the Estimator said they would. The Inspector came just as they were finishing up, and her inspection was the "cherry on the top"..the few things that they missed, she was sure that they learned it…
Paid $300–350Reasonable priceGeneral housekeeping
Bonnie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
The cleaning crew were able to work around a power outage a pleasant attitude and used an alternative method to complete the job. Great job, Team 8!
Paid $250–300Reasonable priceGeneral housekeeping
Paul3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Good follow up, checking to make sure the house was clean and tidy.
Thank you Team 8 for our clean and fresh smelling home!
Paid $50–100Reasonable priceGeneral housekeeping
Randy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Very thorough and detailed.
Reasonable priceGeneral housekeeping
MichaelLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
They were excellent! They took their time and cleaned everything thoroughly! 😀 SO HAPPY!
Reasonable priceGeneral housekeeping
Jill5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Team 3 came June 15.. They left the house in excellent condition.
LindaLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Wanted to thank J and the best cleaning crews ever. They never disappoint- even when I set them hard tasks. Always grateful for fantastic work. 👊🙏😃
Great priceGeneral housekeeping
Maggie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
We had our first deep cleaning today and we are impressed. Everything looks and smells great.
Paid $250–300Great priceGeneral housekeeping
Tracy10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
TCA does such a great job! Can't say enough good things about them- highly recommend!
Great priceGeneral housekeeping
Laurenlnl3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Team 5 was great! Our house looks amazing!
Paid $350–400Reasonable priceGeneral housekeeping
JustineLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Thank you!!!
Paid $150–200Reasonable priceGeneral housekeeping
Elisa6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Team 4 did an excellent job today.
Our sincere thanks to Natalie and her team.
They had a new trainee with them today which was also very good and has a great disposition.
This team's dedication to do a thorough job with a comendable ttitude is greatly appreciated.
Paladins2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Great team! Very detailed and do a fantastic job! Love team #1
General housekeeping
AEdited 6 months ago★★★★★
My first two initial cleanings from The Cleaning Authority were excellent. Their thoroughness and attention to detail are impressive. The workers were pleasant and polite. I highly recommend The Cleaning Authority.
Paid $200–250OverpricedGeneral housekeeping
Hershel1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
Arrived on time and did a very good job.
Paid $100–150Not sureGeneral housekeeping
Savannah4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I just had my first house cleaning with this group after my sister in law recommended them, and I am blown away how amazing my house looks and feels. I have only had my house professionally cleaned 1 time before & it was a nightmare, but this has completely changed my mindset on these services & I am so thankful for…
Great priceGeneral housekeeping
Nancy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
They do an amazing job!! Always on time and the same crew. They are so friendly and very thorough. Thank you Cleaning Authority!!!
General housekeeping
TracyLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
They do a amazing job
General housekeeping
Kathryn5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
As always I am very happy with the two ladies that came to clean my house. Both were very pleasant and started to work as soon as they walked in. My kitchen, bedroom and floors look and smell so good.
General housekeeping
Nancy9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★
Excellent job as always today!
Paid $200–250Reasonable priceGeneral housekeeping
Gail16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★
The team did an excellent job!! I appreciate how thorough they were. It is nice to come home to the house when the team has been here.
Paid $200–250Reasonable priceGeneral housekeeping
SusanLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★
The Cleaning Authority made me happy to come home from work today! Clean house all the way around. So appreciative!
micheleLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
I had a really great experience with friendly people and easy program to sign up with.
Paid $250–300Reasonable priceGeneral housekeeping
Nancy6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★
Excellent cleaning.
Paid $150–200Reasonable priceGeneral housekeeping
michaelLocal Guide · 38 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
They did a wonderful job! They pay attention to detail!
Paid $200–250Reasonable priceGeneral housekeeping
Brian3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Great job. Nice to come home to a clean house!
Paid $100–150Reasonable priceGeneral housekeeping
DonnaLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Team 10 did an excellent job cleaning! I love the look and smell of my house after a clean! Thanks!
Yes by most measures: 4.9★ from 490 Google reviews and an Experts Score of 61/100 (grade B), #11 of 40 deep cleaning services we track. 1.3% of reviews in the last two years were 1–2★ (category average 1.8%).
How much does The Cleaning Authority - Cumming charge?
Customers reported a typical bill of $221 (middle half $170–$265), 20% below the deep cleaning services median of $277.
What do customers hire The Cleaning Authority - Cumming for?
Mostly general housekeeping (158), standard cleaning (95), deep clean (48), office & workplace cleaning (8).
Does the owner respond to complaints?
The owner replied to 75% of 1–3★ reviews (category: 60%).
