Experts Reviews · Company report
The Cleaning Authority - Cumming logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%56+8.4Craft & service 20%72+14.4Value 10%29+2.9Momentum 8%79+6.3Track record 7%89+6.2Accountability 5%81+4.1Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE

The Cleaning Authority - Cumming

Alpharetta, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 40 deep cleaning services · 4.9★ from 490 Google reviews

Report card

Percentile vs other deep cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.The Cleaning Authority - Cumming is better than 54% of deep cleaning services.C
54
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).The Cleaning Authority - Cumming is better than 56% of deep cleaning services.C
56
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.The Cleaning Authority - Cumming is better than 72% of deep cleaning services.B
72
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.The Cleaning Authority - Cumming is better than 29% of deep cleaning services.D
29
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.The Cleaning Authority - Cumming is better than 79% of deep cleaning services.B
79
Track recordTrack record · 7% of the scoreReview volume and years with reviews.The Cleaning Authority - Cumming is better than 89% of deep cleaning services.A
89
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.The Cleaning Authority - Cumming is better than 81% of deep cleaning services.A
81

Reviews for your job

Customers hired The Cleaning Authority - Cumming for 8 kinds of job.

The Cleaning Authority - Cumming for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$277–$447
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 36
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 48 Google reviews tagged “Deep clean” · showing 40

Jenny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing job!!!

Paid $250–300Great priceDeep clean
Karla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

So lovely to come home to a great smelling bf, clean house (that I didn’t have to clean).

Paid $350–400Reasonable priceStandard cleaningDeep clean
Jill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Team 3 came June 15.. They left the house in excellent condition.

Paid $250–300Reasonable priceStandard cleaningGeneral housekeepingDeep clean+ Responsiveness+ Quality+ Professionalism
PascaleLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a my first deep cleaning with them recently. The first team worked hard but neither on the team spoke English so things were not done exactly how I wanted due to some miscommunications. The office staff and manager Aimee were great and worked with me until I was completely satisfied with the service. They…

Reasonable priceDeep clean
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best in the business! Always on time and very professional! 10/10 highly recommend

Great priceStandard cleaningGeneral housekeepingDeep clean
Amy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Thank you!!!!

Deep clean+ Responsiveness+ Punctuality+ Quality
Charlotte3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I am very happy with Dalia and Vianey who have been cleaning my home for 5 months now. My home is always spotless when they leave.

Office & workplace cleaningStandard cleaningDeep clean
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very thorough cleaning. Have been using them for 3 years! Use Team #1 - Andrea and Alberto! They are extremely professional!

Standard cleaningDeep clean+ Quality
Aditi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

The service was wonderful and professional.

Deep cleanStandard cleaning+ Punctuality+ Quality+ Professionalism
Alexander2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They totally exceeded expectations. We’ve used other cleaning service companies in the past that didn’t do as good of a job. The cleaning authority went above and beyond. We will continue using them from now on.

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Dawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Definitely the authority on cleaning! I recently contacted a company to deep clean my parents house out of state and it was awful. I wish I could have sent my team 3 ladies to really clean their house. All cleaning companies are not equal-The Cleaning Authority is THE BEST, head and shoulders above the rest. They…

Customer photo from Dawn's review
Deep cleanGeneral housekeepingStandard cleaning+ Quality+ Professionalism
JenniferLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve used The Cleaning Authority 3 times now. They are always on time and do a fantastic and thorough job.

Deep clean+ Punctuality+ Quality
Anna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I’m a mom of two and I’m very pleased with the quality of each cleaning service!

Deep clean
MikeLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Once again, TCA has done a fantastic job. I came home to a spotless house, so very happy with their work.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Bill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great job!

Deep cleanGeneral housekeeping+ Quality+ Professionalism
JohnLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The first clean was just completed by Yocasta and Mayelin and they were very thorough, everything looks great and I'm looking forward to future cleans.

Deep cleanGeneral housekeepingStandard cleaning+ Quality+ Professionalism
Jenneiry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Team # 3

Deep clean+ Responsiveness+ Punctuality+ Quality
Nichole10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have had such a wonderful experience with The Cleaning Authority! From my initial contact with them, to the walk through and my very first clean, I have been extremely impressed. They are professional, super organized and so friendly and accommodating. Dalia and Vianey were my cleaning team today, and they were…

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
KamLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ana and Angia did a phenomenal job. They came on time, great attitude and went to work. They were very diligent and made the house look spotless. We are very pleased with the service we received today and hope to always have them as our cleaners. Thank you!

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Mallory3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alana and Vanessa were amazing! They did a great job deep cleaning my home. I definitely recommend The Cleaning Authority and will be using them again in the future 😁

Deep clean+ Responsiveness+ Punctuality+ Quality
Megan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The cleaning authority has been coming to clean my house for almost a year and they have been phenomenal every time. Thorough cleaning, the team assigned to my house is just great (team 9. Love them!) Highly recommend.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
RobertLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

YOU CAN FEEL THE CLEAN! The ladies that do our home, do an excellent job. They spend a lot of time making sure the details are done. The house looks amazingly clean after a few hours. There’s always more than one person and they use cleaning supplies that have a neutral scent.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Quality+ Professionalism
MikeLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They're wonderful, especially Team 6 with Liesky and Rosa! And Team 5!

Deep cleanGeneral housekeeping+ Punctuality
Ann5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

Have used them for over 7 years..Couldn’t keep a house without a good crew to help me do just that. Communication is key and anything specific I need, they accommodate.

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Quality+ Value
Kasandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very thorough! Highly recommended

Deep cleanGeneral housekeeping+ Punctuality+ Professionalism
Douglas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

They are very efficient and professional, very punctual and totally reliable and honest...! Thank you Team #8

Deep cleanGeneral housekeepingMattress cleaning+ Responsiveness+ Punctuality+ Quality
Olga1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

the Cleaning Authority and Team #8 are always on time, in fact sometimes earlier which is great. They work quickly and efficiently. This cleaning service is the best value I have received compared to the ones I have used before. I highly recommend your services.

Deep cleanMattress cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Jenneiry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

congratulations Jennifer you do a good job

Deep cleanGeneral housekeeping+ Professionalism
Nanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Excellent first time visit. Took control and did what needed to be done while informing me of what they were doing. Very happy with the service and hope to continue.

Deep cleanGeneral housekeeping+ Punctuality+ Quality+ Professionalism
Bev6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I like TCA because I know exactly what they are cleaning. They have a list and follow it. You can always add something not on the list. Other cleaning services, they clean, but I was never sure they would clean the window blinds, or ceiling fans, etc. They do a very through job.

Deep clean+ Punctuality+ Quality+ Value
AlyxLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Snow and Anise were amazing and so helpful, they did a wonderful job cleaning and were even great with my overly barky dog! I will definitely keep requesting them!

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Thomas13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Did a nice job.

Deep clean+ Punctuality+ Value
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Had first of two deep cleanings with Cleaning Authority before starting service every other week. I was impressed with the efficiency and professionalism of the three ladies performing the cleaning.

Deep clean+ Responsiveness+ Punctuality+ Professionalism
Priscilla6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great cleaning service!

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Ellen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $400–450Reasonable priceDeep clean
Sondra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $200–250Reasonable priceDeep clean
Mahala3 years ago★★★★★

Rating only, no written review.

Deep clean+ Punctuality+ Quality+ Professionalism
Tim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
WILLIEEdited 4 years ago★★★★★

Rating only, no written review.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality

Show more deep clean reviews (8 more) →

Price

$221-20% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 80%Overpriced 2%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General housekeeping158$157–$248
Standard cleaning95$158–$259
Deep clean48$277–$447
Office & workplace cleaning8$108–$410
Moving-related cleaning4$277–$447
Interior & exterior window cleaning4$188–$354
Upholstery cleaning2$259–$477
Mattress cleaning2—

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