Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%56+8.4Craft & service 20%72+14.4Value 10%29+2.9Momentum 8%79+6.3Track record 7%89+6.2Accountability 5%81+4.1Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCOREThe Cleaning Authority - Cumming
Alpharetta, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 40 deep cleaning services · 4.9★ from 490 Google reviews
Report card
Percentile vs other deep cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: value.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.The Cleaning Authority - Cumming is better than 54% of deep cleaning services.C
54
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).The Cleaning Authority - Cumming is better than 56% of deep cleaning services.C
56
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.The Cleaning Authority - Cumming is better than 72% of deep cleaning services.B
72
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.The Cleaning Authority - Cumming is better than 29% of deep cleaning services.D
29
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.The Cleaning Authority - Cumming is better than 79% of deep cleaning services.B
79
Track recordTrack record · 7% of the scoreReview volume and years with reviews.The Cleaning Authority - Cumming is better than 89% of deep cleaning services.A
89
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.The Cleaning Authority - Cumming is better than 81% of deep cleaning services.A
81
Reviews for your job
Customers hired The Cleaning Authority - Cumming for 8 kinds of job.
The Cleaning Authority - Cumming for interior & exterior window cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$188–$354
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Interior & exterior window cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 20
All 4 Google reviews tagged “Interior & exterior window cleaning”
Keith2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★The team that showed up in a timely manner. They did a great job
General housekeepingInterior & exterior window cleaning+ Quality+ Professionalism
Douglas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★They are very efficient and professional, very punctual and totally reliable and honest...! Thank you Team #8
Deep cleanGeneral housekeepingMattress cleaning+ Responsiveness+ Punctuality+ Quality
Jeremy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Kristi done a great job on my cleaning
Moving-related cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Olga1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★the Cleaning Authority and Team #8 are always on time, in fact sometimes earlier which is great. They work quickly and efficiently. This cleaning service is the best value I have received compared to the ones I have used before. I highly recommend your services.
Deep cleanMattress cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Price
$221-20% vs typical deep cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 15%Reasonable 80%Overpriced 2%Not sure 3%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General housekeeping | 158 | $157–$248 |
| Standard cleaning | 95 | $158–$259 |
| Deep clean | 48 | $277–$447 |
| Office & workplace cleaning | 8 | $108–$410 |
| Moving-related cleaning | 4 | $277–$447 |
| Interior & exterior window cleaning | 4 | $188–$354 |
| Upholstery cleaning | 2 | $259–$477 |
| Mattress cleaning | 2 | — |
