Analyzing 5,557,8285.6M ReviewsFor 15,10115.1K Experts

Experts Reviews · Company report
The Cleaning Authority - Cumming logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%56+8.4Craft & service 20%72+14.4Value 10%29+2.9Momentum 8%79+6.3Track record 7%89+6.2Accountability 5%81+4.1Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE

The Cleaning Authority - Cumming

Alpharetta, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 40 deep cleaning services · 4.9★ from 490 Google reviews

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Report card

Percentile vs other deep cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.The Cleaning Authority - Cumming is better than 54% of deep cleaning services.C
54
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).The Cleaning Authority - Cumming is better than 56% of deep cleaning services.C
56
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.The Cleaning Authority - Cumming is better than 72% of deep cleaning services.B
72
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.The Cleaning Authority - Cumming is better than 29% of deep cleaning services.D
29
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.The Cleaning Authority - Cumming is better than 79% of deep cleaning services.B
79
Track recordTrack record · 7% of the scoreReview volume and years with reviews.The Cleaning Authority - Cumming is better than 89% of deep cleaning services.A
89
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.The Cleaning Authority - Cumming is better than 81% of deep cleaning services.A
81

Reviews for your job

Customers hired The Cleaning Authority - Cumming for 8 kinds of job.

The Cleaning Authority - Cumming for mattress cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Mattress cleaning”

Douglas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

They are very efficient and professional, very punctual and totally reliable and honest...! Thank you Team #8

Deep cleanGeneral housekeepingMattress cleaning+ Responsiveness+ Punctuality+ Quality
Olga1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

the Cleaning Authority and Team #8 are always on time, in fact sometimes earlier which is great. They work quickly and efficiently. This cleaning service is the best value I have received compared to the ones I have used before. I highly recommend your services.

Deep cleanMattress cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality

Price

$221-20% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 80%Overpriced 2%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General housekeeping158$157–$248
Standard cleaning95$158–$259
Deep clean48$277–$447
Office & workplace cleaning8$108–$410
Moving-related cleaning4$277–$447
Interior & exterior window cleaning4$188–$354
Upholstery cleaning2$259–$477
Mattress cleaning2—

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