Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%56+8.4Craft & service 20%72+14.4Value 10%29+2.9Momentum 8%79+6.3Track record 7%89+6.2Accountability 5%81+4.1Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCOREThe Cleaning Authority - Cumming
Alpharetta, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 40 deep cleaning services · 4.9★ from 490 Google reviews
Report card
Percentile vs other deep cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: value.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.The Cleaning Authority - Cumming is better than 54% of deep cleaning services.C
54
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).The Cleaning Authority - Cumming is better than 56% of deep cleaning services.C
56
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.The Cleaning Authority - Cumming is better than 72% of deep cleaning services.B
72
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.The Cleaning Authority - Cumming is better than 29% of deep cleaning services.D
29
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.The Cleaning Authority - Cumming is better than 79% of deep cleaning services.B
79
Track recordTrack record · 7% of the scoreReview volume and years with reviews.The Cleaning Authority - Cumming is better than 89% of deep cleaning services.A
89
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.The Cleaning Authority - Cumming is better than 81% of deep cleaning services.A
81
Reviews for your job
Customers hired The Cleaning Authority - Cumming for 8 kinds of job.
The Cleaning Authority - Cumming for office & workplace cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$108–$410
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Office & workplace cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 18
All 8 Google reviews tagged “Office & workplace cleaning”
Kenneth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
This was the cleaning you want in you business or home. Professional curious and fast. They were the bestest of the best.
Reasonable priceOffice & workplace cleaning
Charlotte3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
I am very happy with Dalia and Vianey who have been cleaning my home for 5 months now. My home is always spotless when they leave.
Office & workplace cleaningStandard cleaningDeep clean
AmyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Kristie is a pleasure to work with. Very professional and superior work! Highly highly recommend.
Office & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Alejandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
It is an amazing company!!! I recommend the 8 team, they are very professional and responsible people. I am so happy with the work!
General housekeepingMoving-related cleaningOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Maria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Kristi was easy to communicate with. I highly recommend this company!!! My house is so clean!
Office & workplace cleaning+ Responsiveness+ Punctuality+ Quality
sonny3 years ago★★★★★
Rating only, no written review.
Office & workplace cleaning+ Punctuality+ Quality+ Professionalism
albert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
General housekeepingOffice & workplace cleaning+ Punctuality+ Quality+ Professionalism
ElamparithiLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Deep cleanOffice & workplace cleaningStandard cleaning+ Punctuality+ Quality+ Professionalism
Price
$221-20% vs typical deep cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 15%Reasonable 80%Overpriced 2%Not sure 3%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General housekeeping | 158 | $157–$248 |
| Standard cleaning | 95 | $158–$259 |
| Deep clean | 48 | $277–$447 |
| Office & workplace cleaning | 8 | $108–$410 |
| Moving-related cleaning | 4 | $277–$447 |
| Interior & exterior window cleaning | 4 | $188–$354 |
| Upholstery cleaning | 2 | $259–$477 |
| Mattress cleaning | 2 | — |
