How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%90+21.8Value 14%95+13.4Replies to reviews 7%54+3.8Craft & service penalty81−1.9Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREThe Cleaning Authority - East Greenville
Greenville, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 52 property cleanup services · 4.8★ from 230 Google reviews
Report card
Percentile vs other property cleanup services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired The Cleaning Authority - East Greenville for 3 kinds of job.
The Cleaning Authority - East Greenville for standard cleaning
Clear ✕All 83 Google reviews tagged “Standard cleaning” · showing 60
Great service! The team always does a great job! Very satisfied with them! Super work performance! They care Best!
Today, ... everything looks great! As always, very thorough work.
Always friendly and willing to work with us. My wife has mobility and other issues associated with dementia. Your crew is always sensitive to her and works around any issues we might be having.
The team of Jennifer, Katie, and Dixie did a very thorough clean of my home today. And, they took time to ask me questions on notes I had left! Well done clean team!
Very pleased with our new home cleaning company, The Cleaning Authority
Very reliable and consistently good. Today was best so far!
Johana and Alexath did a splendid job today. The house is all clean and fresh.
Always professional and do a great job.
Love their attention to detail and professionalism. Their prices are very affordable, and it is so nice to know that I'm going to come home after work to a beautifully clean house! Thank you so much Yesy and Yadira.
Spotless, spic and span! The natural products they use are fabulous! Call these folks!
Our crew of Yesy, Karolyn and Yadira did a thorough cleaning job as usual. Thanks
Maria and Xiomara did an awesome job today. The house looked so good when I got home today. The Cleaning Authority always delivers!! Thank you so much!!
Cleaning team always does outstanding job. Quick and thorough! Great value for all that they do. Thank you so much!
Well done. Very quick and thorough
Good job
TCA is amazing! They are reliable, professional, and are worth every penny (they’re also reasonably priced). TCA cleans my home thoroughly with attention to the little areas too.
The ladies were all super friendly and efficient and they cleaned really well! I highly recommend them!
The dusty scale under our master bathroom vanity was pulled out and cleaned and our hard-to-clean tile shower was spotless and that was enough for me to give them 5 stars! Super happy with the rest of the house!
Ladies were friendly. They called CA to translate my conversation to the ladies. My home looks good.
So nice to come home to a fresh, clean home!
Perfect today!!
Excellent customer service and thorough cleaning job! I hired The Cleaning Authority because I just had major surgery and cannot do the cleaning myself. They did such a great job that I plan to continue the service post recovery: )
We are all so busy these days, but it is such an affordable luxury to have these ladies come to clean your home. They work so hard and everything looks so amazing when they’re done! Call them today!
They do a very nice job! House looks great! Absolutely love the way they clean! Fast and efficient!
Marco, Carolyn and Carolina do a great job! Thank you! I love the app! Management is very responsive to our needs - like scheduling and giving specific areas of our home extra attention.
I used this company because I am recovering from surgery. The team was professional and thorough in the work they did.
Some little things missed. Rotation of focused areas. Sometimes not thoroughly done. Different cleaners every time. Overall good cleaning company.
My team of Carolyn & Johana do a terrific job! I always love coming home after they have cleaned. They go above the norm and do things like moving shoes to vacuum thoroughly instead of just going around them. They even make the bed with the pretty pillows I throw in the corner. House always smells fresh, but not like chemicals.
Excellent cleaning yesterday
I requested my cabinet below my sinks be cleaned. It was difficult due to the extra grooves in the wood. It looked like it had been freshly painted. Great job!
Impeccable! The areas as this was my first cleaning was done pristine in the bathrooms and kitchen was great. I am grateful for this group and look forward to more cleanings!
The 3 people showed up with all their equipment and set right to work. They worked hard the whole 1+ hours they were here. I am satisfied. My kitchen is spotless! I so look forward to cleaning day with the Cleaning Authority.
Great service
The cleaning crew was quick and did a pretty good job of cleaning except for not cleaning around the bathroom fixtures, which really needed a cleaning. The main problem we had was the rearrangement. Items on counters in the bathrooms and kitchen were not put back where they originally were. We took 15 minutes to…
They are polite every time the come to clean and do a great job😌
Unbelievably thorough! Great service
Great job to Yoshi, Erika, and Blanca!
They always pay attention to the small details. My favorite it the triangle fold in the toilet paper.
I couldn't find a single task left undone! They were professional, working quickly but not rushing through. And they were very efficient! Arabis and Marisol are the best team!
Very professional, personal and thorough!
The crew was thorough and did a very nice job
I had some questions about my first clean. I spoke to people twice and was told someone would call me back. No one ever did.
Frustrating experience with surfaces and floors skipped regularly. Attempts to address the issue did not resolve them. Paid full price for less than complete or even satisfactory service. Friendly staff that appears rushed to get to next house. In and out in one hour.
This company did a lovely job of cleaning my home when I wasn’t home. It was such a good feeling to come home to a clean house, including a deep clean of my bathroom and sleeping areas. With a baby, that’s next to impossible for me to do right now! Thank you!!!
Great job!! Thank you for the amazing clean Erika and Marisol!
Great service today, thoroughly happy with the results from Arebis, Erika, Rebeca and Marceta! TCA has always treated our home well and it is truly appreciated!
Cleaning was excellent and the house was left in beautiful condition
Very well organized and quick.
Love my girls! They do a great job, I wouldn’t go anywhere else! Nancy Lowe
Amanda and Jade are always great! Everything is done as I like it. Very professional and cordial! They always brighten my day and my home!
Always a pleasure having Amanda and Jade come! They are professional and care about what they do yet remain very friendly.
I love it when Jade and Amanda clean for me! They are quick and efficient, and the house always looks wonderful when they are done! Very thorough! This past cleaning they had an inspector come in to check their work, which is nice, but would be a much more accurate report if the inspection was done after the…
We look forward to the team coming to clean our house. It is refreshing to come home to a clean house. Thanks Starla and Michaela and Marisol!
The crew was on time and professional. I appreciate their efficiency and quick work cleaning and disinfecting the house.
They do a great job and very friendly.
This was a first for our family and my wife was very pleased which as I see it, if mommas happy it’s all good and if mommas not happy ain’t nobody happy . Good job Cleaning Authority
Jade, Amanda and Marisol are super responsive, a pleasure every time I speak with them and always overly accommodating!
My 1st experience and was happy with how my home looked and felt. Was very impressed and they were very professional and on time!!
Amber always does a great job.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 82 | $139–$196 |
| General housekeeping | 61 | $139–$196 |
| Deep clean | 32 | $233–$506 |
