Is The Cleaning Authority - Fairfax any good?
Our verdict: solid, not standout — #27 of 40 deep cleaning services, better than 33%. Customers single out its momentum and craft & service; satisfaction is where it trails.
Momentum — better than 81% of peers
Craft & service — better than 75% of peers
Reliability — 36th percentile
Accountability — 25th percentile
Satisfaction — 11th percentile
The Cleaning Authority - Fairfax for general housekeeping
Clear ✕81 customers reviewed a general housekeeping job here and rated it 4.90★. Most paid $150–200 (category typical: $157–$248). For this job it ranks #14 of 28 deep cleaning services we track.
All 81 Google reviews tagged “General housekeeping” · showing 40
The communication is great and were on schedule. The cleaning was really good, and I like they focus on different areas each time. Thanks!
Our house looks great! The Cleaning Authority did a terrific job! We are pleased with their work and will have them back!
Great job as usual
Always the same people, friendly, efficient , totally satisfied. Highly recommend.
Great job! I appreciate all the effort and attention to detail from this team. My family is very happy after their visits!
My house is so clean! They did a great job! Hot stains out of my Corian sink that I never thought could come clean.
Excellent service will use agin
I have been with this company for over a year. They always do awonderful job and truly value their customers-thank you!
Very thorough.
Very pleased. Extremely efficient and detail-oriented. This is a big house, but they tackled the job well. Highly recommended.
I went into this most recent cleaning thinking there was no way they would be able to get the stains out of our couch from my dogs bone. I was pleasantly surprised when I walked into my living room to a completed spotless couch!
The ladies did a very good job.
Great cleaning today by the Cleaning Authority team who did a amazing job. The Cleaning Authority is always responsive to my calls and concerns. I appreciate that they send an email reminder and the areas of focus for an upcoming cleaning.
Great service!!! Reliable and thorough
The the place is spotless and they are professional and in time. I would recommend them.
The Cleaning Authority of Fairfax is the only cleaning service I've used over the last 25 years. Always on time, efficient and thorough in their cleaning, and reasonably priced. Highly recommend!
Good job. Prompt and thorough.
The professional cleaners from the Cleaning Authority (CA), Carolina & Yuri, are an efficient, courteous , and hardworking team! Muchísimas gracias por todo su trabajo y dedicación !!!
Very inconsistent cleans. Management is dismissive and unhelpful on quality control issues.
The cleaning team that came to my house today were exceptional!
These ladies are very easy to work with, they work hard, and they do a great job!
Efficient, trustworthy, friendly and quality cleaning every time. Highly recommend.
Not the most thorough. Decided to cancel after this week when the kitchen was what they had designated as their area of focus and they failed to deliver. On their app, they list out what would be done. Unfortunately, this did not happen. The kitchen table had not even been wiped down (there was a ring from a glass…
Cleaning authority crew was top-notch. Professional, kind and thorough!!
Reliable, competent, and most importantly excellent with my dog who barks at them for a few minutes every single time they come.
Excellent service! The ladies are always timely and tidy and they do a fantastic job cleaning and making my house comfortable and immaculately clean.
We’ve been working with The Cleaning Authority for several years and we are consistently happy with the work they do in our home. Their team teams are on time, efficient, and very thorough - Our house feels brand new after they’ve been here
Refreshing to come home to a clean house! Excellent attention to detail.
My cleaning team is awesome.
Cleaning team comes on time. Efficient cleaning service. Easy to reach By phone or email. Responsive about special requests.
I love my Cleaning Authority team. They are pleasant, professional, respectful of my home and belongings and always do a great job. And they like my dogs!!
We’ve been very happy with our house cleanings. The cleaners are always on time and the customer service through email is responsive.
They are very meticulous and clean, and they work diligently. I was very satisfied.
My team, team 3, is the absolute best. When they leave everything sparkles! They are also very nice and will make sure I get the best service, thanks Cleaning Authority!
Our group always does the best job! They have been cleaning our house for years!
With two visitors and two large dogs visiting over the past two weeks, the house was much more in need of your services than regularly, but I was very impressed how your two associates managed to clean in two hours. Our guests also commented how impressed they were with your service.
The ladies were wonderful. My house was a mess before they arrived and now...fabulous. highly recommend
Great job as usual
They were professional, on time, excellent and thorough cleaning of the house. The team was also quite personable. Nice to have them in our house.
The cleaning authority team has been helping us for 12+ years now and do a great job!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about The Cleaning Authority - Fairfax
Is The Cleaning Authority - Fairfax good?
Yes by most measures: 4.8★ from 308 Google reviews and an Experts Score of 42/100 (grade C), #27 of 40 deep cleaning services we track. 2.5% of reviews in the last two years were 1–2★ (category average 1.8%).
How much does The Cleaning Authority - Fairfax charge?
Customers reported a typical bill of $170 (middle half $139–$196), 39% below the deep cleaning services median of $277.
What do customers hire The Cleaning Authority - Fairfax for?
Mostly standard cleaning (133), general housekeeping (78), deep clean (17).
Does the owner respond to complaints?
The owner replied to 46% of 1–3★ reviews (category: 60%).
