Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
Google reviewers rate The Cleaning Authority in Norman 4.8 out of 5 based on 268 reviews, with the owner responding to 53% of them. Customers frequently praise the team's punctuality, thoroughness, and friendly communication, noting that homes often look and smell clean upon completion. However, some lower-rated feedback highlights recurring issues with scheduling difficulties, missed appointments, and inconsistent cleaning depth, particularly regarding missed details or rushed standard services.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
268 Google reviews we collected
Phrases our text analysis found in 230 written reviews
Price verdicts customers left with their Google review
Middle half of what 32 customers paid ($119–$170) · gold mark = category median.
How often each topic comes up in the written reviews
We read 230 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Brisa and Otto worked so hard and did an AMAZING job!”
“Bed making was sloppy.”
“They have been professional, courteous, respectful and dependable all at the same time.”
“Emily, Jenny and Rilee are thorough, efficient and friendly.”
“Love The Cleaning Authority, HIghly recommend and they always get a five stars!”
“The Cleaning Authority of Norman is always on time and provides a very consistent, dependable, trustworthy house cleaning experience.”
“The Cleaning Authority always does an incredible job and at such a reasonable rate.”
“They first informed me they would need to see my home for an estimate, then told me they didn’t need to see my house, but that I can just schedule a time.”
“They are so easy to work with as far as scheduling , and really do their best to not take up to much of your day.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired The Cleaning Authority - Norman for 6 kinds of job. Pick one to see what they paid and said.
Today’s cleaning seems exceptional in every way. I’m very pleased with the results of the efforts of Emily, Savannah and Andrea at the end of their long day. Thank you , ladies.
Such a good job, we appreciate Aryanna and Wendy very much. We have a clean, good smelling house and i just want to say, thank you. Cleaning Authority teams are excellent. Thank you very much.
Brisa and Otto worked so hard and did an AMAZING job! The house looks and smells so clean. I feel relaxed and ready to enjoy my weekend without having to worry about cleaning the house. Thank you!
Great job, as usual. Cleaning authority….. great job, appreciate everything that is above and beyond what we expect. Again, great job Brisa, Taliyah and Amene.
The cleaners were right on time and friendly. They asked good questions so they could know what we wanted in our first cleaning. Everything looks and smells very nice! We’re glad we finally enlisted a cleaning service.
Both young ladies went above and beyond today . they did a spectacular job never so pleased as I was today, thanks to both young ladies !
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 92 | $158–$253 |
| General housekeeping | 61 | $153–$271 |
| Deep clean | 41 | $277–$471 |
| Moving-related cleaning | 3 | $315–$536 |
| Interior & exterior window cleaning | 2 | $221–$397 |
| Upholstery cleaning | 2 | $157–$297 |
4.8 ★★★★★ 268 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Veronica is always so pleasant and works hard to make my house shine.
Great service and professional experience.
Thank you for your rating! We look forward to cleaning your home again soon.
I am so happy to find The Cleaning Authority. I have high standards and I feel they have high standards, too, so we are a good match! They have been professional, courteous, respectful and dependable all at the same time. They have a plan and they work the plan. Best of all...the house looks great!!
Karen King, Thank you for this great review on Google! We pride ourselves on being the best house cleaning company in the area and client satisfaction is always a top priority for our entire team! Reviews like yours help spread the word and allow our team to continue serving our community!
Today’s cleaning seems exceptional in every way. I’m very pleased with the results of the efforts of Emily, Savannah and Andrea at the end of their long day. Thank you , ladies.
Thank you for sharing your feedback! We appreciate this 5-star review and we were so happy to help provide you with our top-notch house cleaning service! We know life can get hectic and we love to provide our clients with professional cleaning services that leave you stress-free and happy!
Such a good job, we appreciate Aryanna and Wendy very much. We have a clean, good smelling house and i just want to say, thank you. Cleaning Authority teams are excellent. Thank you very much.
Thank you for leaving us this 5-star review and for choosing The Cleaning Authority Norman for your professional house cleaning services! Our entire team truly cares about providing the best service possible so we treat your home like our home!
Brisa and Otto worked so hard and did an AMAZING job! The house looks and smells so clean. I feel relaxed and ready to enjoy my weekend without having to worry about cleaning the house. Thank you!
Thank you for leaving us this 5-star review and for choosing The Cleaning Authority Norman for your professional house cleaning services! Our entire team truly cares about providing the best service possible so we treat your home like our home!
Great job, as usual. Cleaning authority….. great job, appreciate everything that is above and beyond what we expect. Again, great job Brisa, Taliyah and Amene.
Thank you for sharing your feedback with us! We’re so grateful for clients like you and we’ll be sure to pass along your thoughtful review to our team. We love providing our clients with the high-caliber cleaning services you need to spend more time with your family and turn your attention to more important matters. After all, life’s too short to spend it cleaning your home!
Oct 7, 2026: Great clean - thanks to Christen, Adriana & Aryanna
Peter Barker, Thank you for this great review on Google! We pride ourselves on being the best house cleaning company in the area and client satisfaction is always a top priority for our entire team! Reviews like yours help spread the word and allow our team to continue serving our community!
Solution-focused to address a stubborn issue! Easy to work with!
Thank you, Teresa Burgess! Our team in Oklahoma City is committed to making your home shine, and we're so happy to know you're pleased with our service.
The cleaners were right on time and friendly. They asked good questions so they could know what we wanted in our first cleaning. Everything looks and smells very nice! We’re glad we finally enlisted a cleaning service.
Leslie Harden, Thank you for leaving us this incredible review! We truly appreciate your feedback and your support means the world to us as a locally owned business. Reviews like yours help reaffirm our commitment to providing our clients with the best home cleaning services in Oklahoma City.
Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
